Rated 5 out of 5 by Travelman10000 You need to stay here !
Stayed at the Westin Blue Bay Resort & Spa for 6 days on holiday. I’m a frequent business traveler spending almost 1/3 of the year on the road mostly throughout North America & Europe. With this in mind, I can honestly say that I have never stayed at a better Westin hotel.
Everything about our stay was amazing. The hotel is brand new, the size of the property is enormous! The pool is one of the largest I have ever seen : there is even a waterslide connecting the upper pool to the lower part.
Everything was fantastic, this of course includes the rooms, the restaurants, the lobby bar, the fitness centre, and the overall decor/design of the facilities. A special mention regarding the new spa facilities : the spa is breathtaking and the experience we enjoyed here was second to none.
The location of the hotel is ideal, situated on a long sandy beach. Shuttle busses are available to town or to the nearby attractions such as the floating fishing village and to ‘Monkey Island’ (both are 5 minutes away). These are highly recommended and worthwhile experiences with local flavour.
…But what makes a hotel truly GREAT are the people. The staff is absolutely amazing. Most of them simply went ‘beyond the call of duty’ to transform a great stay to something truly extraordinary. The General Manager and his Team have done a tremendous job and it shows in every aspect of the resort. I would like to personally thank everyone at the Westin Blue for their hospitality and for providing us with an unforgettable vacation.
August 9, 2015
Rated 5 out of 5 by Ham67 A must stay in China!!!
The Design of this hotel was amazing. From the building itself, which seemed to be designed to allow breezes to flow through the structure, to the way the resort itself seemed to blend into the unique environment. The hotel itself seemed to be a sleeker more modern version of the Westin. The hotel , combined with the exceptional service I received from the General manger and his team, made for an exceptional stay! This is a new property and is still in the final stages of completion and based on my experience the GM and his team should prepare them selves for loads of success!! He and his team should be proud of what they are achieving and I am sure the word will quickly spread about this exceptional resort/hotel!
November 8, 2014
Rated 5 out of 5 by SKinChina Exceeded my expectations
Visited the Westin Blue Bay resort just after the Chinese National Holiday week and had a fantastic experience.
I was greeted by name at check. Sincere thanks to the front desk staff (Sarah i think) who checked me in, really appreciated her friendly and professional attitude. She even waited for me outside the restaurant after dinner as I had forgotten to provide her with a document during check in.
The design of the room is very modern and sleek. The best features has to be the huge washroom, which is separated by sliding doors with both a soaker tub and rain forest shower, and the large balcony which had a large lounge sofa which I ended up falling asleep in as the weather was just right and the ocean breeze kept you cool.
Quality of Sleep:
The beds were very comfortable as one would expect at a Westin and I had no trouble falling asleep. I woke up quite early during my stay. With the construction that is going on (I was told the spa and villas are still under construction until November), it may be difficult to sleep in.
While a few of the facilities are still under construction. I really enjoyed the pool and the beach front which was very quiet during my stay. On multiple occasions I was the only one in a very large pool. The beach felt like a natural beach with plenty of sea shells and I even managed to find a hermit crab.
Food & Beverage:
I had the opportunity to try out every restaurant/bar at the hotel, I even went up to the not yet opened MIX bar. I found the food at international restaurant Seasonal Tastes the best, plus the prices were reasonable for a resort hotel. The restaurant even gave me extra ice cream for dessert. All in all, I was very happy with the food and service at the hotel restaurants.
The only real disappointment I had was the cocktails at the lobby bar. I tried a margarita which was not on the menu and for good reason (tastes a bit like sea water) and a blueberry mojito which actually tasted quite nice (and very sweet) but did not have nearly enough rum. I ended up chasing it down with a couple of beers, of which there is a good selection of international brands.
This is probably the part that impressed me most about the Westin Blue Bay Resort. All the staff were friendly and would really try to make you feel like a valued guest, it seemed like everyone knew me by name. Keep in mind that not all the staff spoke English, so they might have to ask someone else to help you, regardless of that, any requests that I had was quickly fulfilled. The front desk manager Ms. Li came to ask about my stay and to send me off when I was checking out which I thought was a nice personal touch.
Finally, we had requested a shuttle to take us to the Sanya International Airport, but since we were the only clients leaving at that time, the hotel provided us with a private driver and vehicle to transport us to the airport instead. This was just one more example of the service that made my stay at the resort a thoroughly enjoyable one from start to finish.
I will definitely be back at the resort, hopefully my travels brings me back sooner rather than later.
October 14, 2014
Rated 4 out of 5 by allen15 硬件好，人少，安静
February 19, 2016
Rated 5 out of 5 by RlD27 Impressive building, peaceful environment, exclusive beach with fine sand and nice service.
I was impressed by the unique building and rare scenery throughout my last stay, and booked the hotel for another getaway with my girl. The post-reservation arrangement was a little bit tough because of incidents but finally got settled thanks to assistance of FOM Yann, from whom I feel his proactivity in CRM and dedication to striving for outstanding service quality.
The service quality was generally in excess of my expectation, especially the waiters & waitresses at the main restaurant and the young cooking intern-ish girl (Jan 3) covering the sushi and noodle counter. The decor and hardware of the restaurant is also impressive.
The guest room was pretty nice with unusual view towards the south China sea especially at a higher level (Ofc the room rate could be higher but that is worthwhile). However it was little pity that there was no indoor scent diffusion of the remarkable white tea aroma this time.
The nearby golf ground is great and at least I would recommend the golf drive range it only took 4-5 minutes to be dropped off by electromobile and the ground was really amazing. The concierge desk proactively helped arranged it.
The gym is relatively small comparing to other Westins, but is adequate enough for daily exercise. The infinity edge swimming pool, I have to say, should be the most clean pool with clear water I have ever met. Great.
All in all, It was a really unforgettable vacation. I will recommend the resort to my friends, and I am sure I will return again.
January 5, 2016
Rated 5 out of 5 by stockman20 最好的海景，最好的服务
November 22, 2015
Rated 5 out of 5 by citracal 硬件非常好，景观震撼，服务还需加强
November 7, 2015
Rated 4 out of 5 by Chavez 酒店新淨，但仍有不足處要改善
4。 Check out時還到不快經歷，理不應發生在westin酒店內，但guest relation manager迅速為我們解決問題。。
5。 酒店沒有桑拿蒸氣設施， 又沒有便利店廣售賣紀念品商店，不好。。
June 30, 2015