Rated 2 out of 5 by BobbyO Not up to par
There is a serious DIS-Connect with this property. From the moment you arrive through departure you are not sure exactly where you are or where you should be as a guest. The property approach is cold and austere. The entrance/lobby is the same. The staff attempts to be helpful but also experienced a disconnect between departments. The rooms are dirty and not up to Westin standards (i.e.: dust on light fixtures, bathroom fixtures, carpets feel grimy underfoot)......the rooms are awkward as hotel space. It is clear this was not intended to be a hotel. As for the other amenities they were not of interest to me so I can not comment specifically, however once again they were not user friendly or encouraging as you really have to seriously seek their avail. The experience is not up to par for a fine resort/hotel and definitely not what I would expect from Westin. Cold, unfriendly and austere sum it up best.
November 30, 2013
Rated 5 out of 5 by chrissied Excellent hotel!
This is a beautiful hotel! The staff could not have been nicer. Anything you need they were right there with it. Beautiful and comfortable room. Will definitely stay here again!
December 1, 2013
Rated 5 out of 5 by DJRK FANTABULOUS
OMG this place is just fantastic. The room, my goodness the room it was beautiful, the bed SO comfy, the view (12th floor) spectacular, the balcony huge it was an amazing time, can't say enough good things. If you're ever in the Cape Coral area check this place out, the restaurants are great, everything was spectacular. We had a phenomenal time and recommend this Westin highly!!
November 18, 2013
Rated 3 out of 5 by Maureen5 Cleaning Crew needs improvement
As i checked into my room I felt the room was not clean. My bathroom sink had small ants in it during my entire stay. I was missing towels . My room was not cleaned Wed or Thursday because the maid came at 5:00pm which I find unacceptable.
November 25, 2013
Rated 5 out of 5 by Florida2014 besser als erwartet
Wir waren von sehr Hotel begeistert. Eine tolle und großzügige Ausstattung. Der Service ist erstklassig. Für Ruhe suchende geeignet.
November 9, 2013
Rated 3 out of 5 by jrse Hotels needs some improvements
water softener over softens, water pressure is horrible, shower lacks any umph, check in is too long and confusing a process( this has been a consistent experience with me staying at this location)- staff does not listen to requests like lower floor near elevator as an example, very stingy on upgrades ,
November 18, 2013
Rated 5 out of 5 by Robmar85 Excellent stay
My husband and I traveled to Ft Myers with my dad and sister for a family party. We were very happy with our 2 bedroom suite and all that the resort offered. My sister enjoyed the lap pool while my husband and I enjoyed the fitness room. We also enjoyed a great bike ride as bikes were available right on sight. The staff was friendly and helpful. We ate at the outdoor bar one night and the staff was friendly, the service quick and the food very good. We will definitely stay here again and highly recommend The Westin Cape Coral
November 13, 2013
Rated 5 out of 5 by PasoFino Awesome Hotel and Location
This property has a beautiful location. Everything is new and in excellent condition. Staff are caring and attentive to your needs. This is a hidden gem that you should consider above all the others!
November 11, 2013