Rated 5 out of 5 by MTR2015 Most Friendly Starwood property!!
As Gold Starwood member, my travels have brought me to many Starwood Hotels, in US, Europe and Caribean, by far Westin Cape Coral is the most freidnly property I've stayed at.... whether it was during business meeting, walking halls, dining, all employees were happy, smiling and asking if I needed anything. This is what I call exceptional service!!!! As special thanks to Anne Marie ( front desk, for going out of her way ensuring my stay was perfect. Delicious cusineWay to go Westin Cape Coral!!!
March 20, 2015
Rated 4 out of 5 by Sanibel200 After Sanibel
Facilities nice but a little tired in places
Young porter was not very willing to help with the luggage- moaned about the weigh go the bags
We pointed out that the safe was not working
He promised to get maintenance
I felt nothing would happen
And that's exactly what happened
One of the pillow was soiled and should have been changed
Toiletries were not replaced on second day.
Security bolt on one of the doors was not working
Hotel is nice with a great position, but to be a great hotel one has to give exceptional service, and attention to EVERY DETAIL.
Unfortunately, during our visit , that service level was lacking
February 28, 2015
Rated 5 out of 5 by Dolly75 This hotel is more than you could ever ask for.
The guys at the front door were exceptional, very friendly, and helpful both Grant and Michael.
Food was fantastic and we're already planning for our trip next year only change we are making is to stay longer. This was a 4 generation trip and everyone loved every minute of it.
Pools were immaculate and staff throughout the property were attentive to all our requests.
March 7, 2015
Rated 2 out of 5 by MiamiNena Ran out of money
When you're coming from outside it feels like a grand resort. The downstairs lobby area continues to be nice. When you go up to the rooms, however, you get out in a open hallway that looks like you're about to enter a cheap motel room. Not at all up to Westin Resorts standards. You can't help but feel that the developer ran out of money during the contructions and just left that there. The room is average. No heavenly comfort. The bathroom floor was akwards and sticky. There was no glass doors in the shower, just an old curtain in the small tub. Would never go back. Staff at the restaurant downstairs is pretty friendly tho.
February 18, 2014
Rated 5 out of 5 by Borus41 The ultimate vacation
We discovered the Westin in Cape Coral a couple of yrs ago, stayed for 3 nights and we liked it so much that we decided to come back again for 9 nights..it was one of the nicest vacations we had in a while, the hotel, grounds & marina are absolutely beautiful ,the rooms are clean , spacious & Beautîfully designed , ours was overlooking the Golf of Mexico- stunning sun rise & sun sets! The staff - super friendly & knowledgeable everywhere ..this was the ultimate vacation for us - can't wait to come back again.. Highly recommend it!
December 20, 2014
Rated 5 out of 5 by KarenCT Very Relaxing and Beautiful
Had a wonderful Christmas week at the Westin Cape Coral. As Fate would have it, the sun was shining brightly on Christmas Day and the place was festive, full of people - dressed up, dressed down. It was just lovely. Amenities are amazing. Bike rentals, ferries to the beach (including dolphin watching), well furnished gym, free wifi, pet friendly, - really there was no reason to leave the property. Top line appliances in the suite, including full washer and dryer. I had stayed previously in a 2 Queen room - advice? go for the suites. A completely different experience. Spent many a beautiful sunrise on the lanai. thank you.
December 28, 2014
Rated 5 out of 5 by Outerspace Great place to experience exceptional service
We’re very grateful for the exceptional reception we experienced at this facility. The platinum upgrade we received really exceeded our expectations. We had a two bedroom on the 17th floor with spectacular ocean view and would like to thank the service personnel for making our stay so romantic. We were out here for a romantic experience and we perfectly experienced that. The service is perfect, the atmosphere is very welcoming and the breakfast experience is awesome. This resort is perfect place to be and we are definitely coming back to this resort for a lengthy stay next year.
December 11, 2014
Rated 5 out of 5 by Corporate Great Hitel Resort
We travel extensively and this was a. First rate experience not simply the incredible room but the location, the service, the setting, and the views. Well recommended fir famines and those wishing to get away fir a while.
December 29, 2014