Rated 5 out of 5 by GiddyupLori Relax and Unwind
People and Pets are pampered here.Food is outstanding.Howard at the nauti mermaid is a wonderful asset to the hotel.The spa was wonderful too. Had a lovely haircut by Cathy.
July 14, 2013
Rated 5 out of 5 by LidoEd Great Resort
We had a great two days at your fine hotel. The staff was great, the room was huge and wonderful and the Marker 22 Rest. was very good.
All in all we had a great stay.
September 20, 2013
Rated 5 out of 5 by DebM13 Wonderful experience
We had a wonderful time at the resort. Staff was very helpful, nice, and pleasant. Most importantly it was clean. We had four children who were very happy with the hotel.
January 5, 2013
Rated 5 out of 5 by Julie14 One of the Best Hotels we've ever stayed in
I used to live in Ft. Myers, not too far from Cape Coral. The Westin was not there when I left the area 10 1/2 yrs ago. It was a pleasant surprise to find! My husband and I have 2 teenagers that brought friends with them. Everyone had a great time. Beautiful Hotel with beautiful 2 and 3 bedroom suites. The suites were very spacious and provided very nice appliances, all the cookware we needed to cook breakfast and dinner. It had a washer & dryer which came in very handy especially with teenagers. I enjoyed the fitness facility and pool area. It was very nice sitting at the bar overseeing the water with a full moon. I couldn't have asked for a better place to spend Memorial day weekend. Everyone on the staff were very nice and helpful. As we were leaving, the teenagers asked when we will be back? That was a first. Usually, we have to worry about keeping them entertained. They even enjoyed sitting on the back balcony of our suite listening to the pool area music and overseeing the water and all the boats. We all haven't enjoyed our vacations that much in a very long time. It also made me miss the area. We will be back!
May 30, 2013
Rated 3 out of 5 by Siena Beautiful landscape but cold hotel
The floors are poor and dirty because they are not tiled. Big hotel, beautiful place, no soul
January 12, 2014
Rated 5 out of 5 by TexasGal Loved Westin Cape Coral
Enjoyed a wonderful stay at the Westin Cape Coral. Room was huge! Location was beautiful and very quiet. Staff was very welcoming. Wish I could have stayed longer.
April 12, 2013
Rated 5 out of 5 by XristinaV The Westin at Cape Coral FL
The nicest, cleanest hotel with such friendly staff, great food, beautiful pool, beautiful views and rooms! We enjoyed our stay so much that we will return often!
July 15, 2013
Rated 5 out of 5 by AH1984 Amazing weekend getaway
Polite and friendly staff, amazing accommodations, and an overall perfect experience. Wish we could have stayed longer, but we plan to make a return this summer.
April 22, 2013
Rated 4 out of 5 by dmbren Marina Hotel
The staff at this Westin went above and beyond my expectations. I had several requests that they handled extremely well. The room however looked a little tired.
January 25, 2013
Rated 5 out of 5 by Lori13 Wonderful place to stay!
We were very pleased with the hotel and the staff. Everyone was helpful and friendly. It was also a pleasant surprise to find that they offered so much to do.
January 27, 2013
Rated 4 out of 5 by Drew55 Don't book standard
Standard rooms are super small and overpriced. Rooms are like new, staff is friendly, hotel is very pretty, wonderful views, ill be back for a larger room.
January 7, 2013
Rated 5 out of 5 by Joseph05 This hotel has an incredible vista
A perfect location to unwind...be busy if you want or just relax , great location for long walks or jogging...very safe surrondings...very friendly staff
January 7, 2013
Rated 4 out of 5 by Cvilletravellers Great, yet not so great
This is our 2nd visit to the property in 8 months -- great proximity to the in-laws and SWFL is under-served by the major flags, so this was a natural choice.
Website was not very clear that the "traditional" and "deluxe" rooms are 100% double beds only, so we were extremely disappointed in our room assignment -- cramped and staring at tree tops - compared to the upgrade to a 2 BR suite on a high floor on the marina side of our last visit. It took considerable effort to get the front desk to locate a better room -- an ADA 1BR at tree level!
Fortunately, the next AM I spoke with James the Manager on Duty who recognized by 15 years as a gold or platinum member and arranged an upgrade to a vacant Mariner's suite.
This was ABOVE and BEYOND our expectations. Incredibly spacious (plenty of room for the in-laws to come and to host a get together with our nephew an the 4 great grandchildren). KUDOS to James.
Renee at the bar quickly learned our drink preferences and always seemed to have another round ready at just the right time.
Room service was always prompt and the breakfasts well prepared and tasty.
Dinner at Marker 92 featured great fresh seafood and sizeable portions.
Pinchers Crab Shack down the street is great fun and amazing fresh seafood.
The not so great....
HSKP came one day at an ungodly early hour. We asked that they come back at lunch. We returned at 3pm and the room was untouched. Another day they left a note saying they skipped us to honor our "DND" preference, but we never hung the sign nor made such a request. Was 4pm before they cleaned the room.
The SPA was less than helpful. We had arranged massages one afternoon, but asked if we could do them in our suite to take advantage of the nice weather and spacious balcony. They said they would have to check "if any of the staff was willing to do this" Not sure where in the space/time continuum "work" was done at the employee's discretion. No one at the spa would deign to accommodate us, so we inquired with the concierge. The Westin Brochure in the room even touts "In room spa" as a brand standard program, but the concierge said she had no resources to arrange such a service and to call the spa. The day before I left a message with the concierge inquiring about boat tours/cruises for our family get together but received no call back and had to make my own arrangements.
March 30, 2014
Rated 5 out of 5 by redsoxfan Great Service
EJ at the front desk was awesome, he had a munchies basket sent to our room for my son, as a congratulations for making the honor roll in school!!
March 30, 2013
Rated 4 out of 5 by Dooree room supplies
When we checked there was only 1 bath and 1 hand towel and no soap at the smaller sink. I got the towels from a housekeeper nearby.
October 28, 2013
Rated 5 out of 5 by JoseandCristy Thanks for the great memories!!!
We had an excellent time at your resort. The staff went out of their way to make us feel at home .... and succeeded. Definitely coming back.
July 22, 2013
Rated 5 out of 5 by Catfish Nice security. Pleasing to the senses.
The food was exceptional. Nice pool facility. Television a little tricky for older folks. Every staff person spoke to us and very friendly.
May 21, 2013
Rated 5 out of 5 by kim1317 Relaxing & Top of the Line
The best resort ever. Relaxing and staff above and beyond. Great food and above the top on cleaniness. Rooms / Suite above the best ever.
February 26, 2013
Rated 5 out of 5 by HappyTraveler1212 Hotel Stay
This hotel was amazing! The room was very modern, had a great view, and was very comfortable. We will definitely be back!
January 3, 2013
Rated 5 out of 5 by Paulette333 Pleasurable Experience
Great weekend stay with our new puppy in tow! Thanks for a relaxing weekend and such a great pet friendly experience!
August 5, 2013
Rated 5 out of 5 by gaines63 hotel staff was friendly
They made us feel important. From the time we entered until we left. Loved the service at dinner. The view was great.
June 30, 2013
Rated 5 out of 5 by gerster Fantastic
Excellent property, clean, comfortable, view , water taxi, great value for the rate everything you need to relax.
March 11, 2013
Rated 5 out of 5 by KPFL Awesome Experience
Beautiful hotel, superbly appointed, located in a wonderful coastal area on the beautiful west coast of Florida.
May 28, 2013
Rated 5 out of 5 by SuZQue66 friendly employees
We were especially pleased with the friendliness of all the employees....from the front desk to maintenance men.
February 10, 2013
Rated 5 out of 5 by Mj122a Awesome hotel
Our stay this past weekend was wonderful. My family was more than comfortable. I truly recommend this hotel.
July 16, 2013
Rated 5 out of 5 by John68 Great Venue
This was a great hotel, the rooms were fantastic and the staff was very friendly, accommodating and helpful.
March 12, 2013
Rated 5 out of 5 by Jasonmh9 One of my favorites
The hotel is nestled right on the river with a great marina. It is really new with a contemporary feel.
August 24, 2013
Rated 5 out of 5 by Ella66 Great view!
Everything was perfect: comfortable, very clean, there was a beautiful view from the balcony. Great!
August 25, 2013
Rated 5 out of 5 by meis Great Resort
Huge rooms, nice pool, good food and tropics like location. Free boat trip to Ft. Myers beach was fun!
June 19, 2013
Rated 5 out of 5 by Dale61 Outstanding hotel
Everything about this hotel exceeded expectations. Would recommend to anybody. Can't wait to return.
August 9, 2013