Rated 5 out of 5 by KPFL Awesome Experience
Beautiful hotel, superbly appointed, located in a wonderful coastal area on the beautiful west coast of Florida.
May 28, 2013
Rated 3 out of 5 by Brooke123 Housekeeping
I have been visiting this hotel for several years - housekeeping is very poor - they need a new Director
January 15, 2014
Rated 5 out of 5 by Rickma Nice facility, friendly staff
Only stayed one Night but room was better than expected and facility was very nice
March 16, 2014
Rated 5 out of 5 by Mj122a Awesome hotel
Our stay this past weekend was wonderful. My family was more than comfortable. I truly recommend this hotel.
July 16, 2013
Rated 5 out of 5 by John68 Great Venue
This was a great hotel, the rooms were fantastic and the staff was very friendly, accommodating and helpful.
March 12, 2013
Rated 5 out of 5 by dannybuoy Great Place
We had an unexpected hiccup with the maid service, but was nicely resolved by the duty manager.
January 26, 2014
Rated 5 out of 5 by Jasonmh9 One of my favorites
The hotel is nestled right on the river with a great marina. It is really new with a contemporary feel.
August 24, 2013
Rated 5 out of 5 by meis Great Resort
Huge rooms, nice pool, good food and tropics like location. Free boat trip to Ft. Myers beach was fun!
June 19, 2013
Rated 5 out of 5 by Dale61 Outstanding hotel
Everything about this hotel exceeded expectations. Would recommend to anybody. Can't wait to return.
August 9, 2013
Rated 5 out of 5 by Ella66 Great view!
Everything was perfect: comfortable, very clean, there was a beautiful view from the balcony. Great!
August 25, 2013
Rated 3 out of 5 by Siena Beautiful landscape but cold hotel
The floors are poor and dirty because they are not tiled. Big hotel, beautiful place, no soul
January 12, 2014
Rated 5 out of 5 by DLb3 Above expectations
A lovely hotel with beautiful views, comfortable rooms, delicious food and friendly helpful staff.
February 12, 2013
Rated 5 out of 5 by vfres1 Dream a little Dream
Back again love Westin Hotel in Cape Coral. Family,Buisness or just getting away.
February 18, 2014
Rated 5 out of 5 by Macdaddy1 to
it's a very nice and I would love to stay again and I will tell all my family and friends is hot
July 22, 2013
Rated 5 out of 5 by jeffjba Impressive
good ford, varied restaurants, excellent service
April 3, 2014
Rated 5 out of 5 by Grammarie Awesome Facility
Great place, great staff, and very relaxing. Would definitely stay again and highly recommend.
February 25, 2013
Rated 5 out of 5 by Dennist Great hotel
This hotel exceeded my expectations with the property and staff. All staff where very helpful.
June 25, 2013
Rated 5 out of 5 by Fonziesun Excellent Relaxation Place !!
I wrote a previous one on trip advisor, but did not mention a few things that were not up to level, although, Professional front desk agent TAYLOR, made us forgot any inconvenience. Yes, she makes a difference, i truly commend her work, politeness, knowledge and willingness to fulfill customer's needs.
Location is awesome and the restaurant as well. We enjoyed the pool, the bar, Jacuzzi, gym, everything.
Now the bad: Housekeeping slight language barrier or unwillingness to perform a duty, when requested room servicing after they knocked, she expressed, "no we cant clean", after doubting if i hear correctly, i said OK. But when we returned, the room was actually serviced and spotless. Same thing when requested another front desk agent help to have Ethernet connection checked because it was not working properly (room 914), she replied, no sir we can not help you with that.. incredible but truth,, i believe it may have been a lack of training or letting her know that the service, although complimentary, is really important like to answer a guest, NO, we can not help you with that.
But anyway, WE will return, the hotel was amazing, i even enjoyed playing some songs in your piano at the lobby.
August 14, 2013
Rated 5 out of 5 by susan2813 Great Staff
Jennifer Walla could not have been more professional or helpful...excellent employee...
October 18, 2013
Rated 5 out of 5 by John1213 Great location
The hotel was in a great relaxing location. We would come back if in that area again.
September 23, 2013
Rated 4 out of 5 by Joseba Very Good
Overall very satisfied with our Stay! We look forward to returning sooner than later.
February 4, 2013
Rated 5 out of 5 by nursetraveler01 amazing staff
Absolutely everyone goes above and beyond to guarantee that your stay is perfect.
July 14, 2013
Rated 5 out of 5 by Jenny25 Great Hotel
The staff was friendly and nice. The hotel is in a great location. Very relaxing.
February 4, 2013
Rated 3 out of 5 by Gitti1234 great views, long drive too beaches - loud
First the good:
- killer views from your balcony onto the mangroves, stayed in a spacious 2BR/2 bath unit with big balcony on 13 th floor.
- Nicely decorated unit, very spacious, dryer/washer etc, full kitchen, big bathroom - more a typical FL apartment style than the usual Westin character ( Westin acquired the property 15 mths ago)
- tastefully decorated lobby, state-of-the-art gym
- room access from outdoor floors ( motel style)
- dirty, poor cleaning! Restricted to doing beds/ towel service, our feet were constantly black - even after a shower. One day, my husband stayed in the room and noticed the cleaner spending about 10 min only
- pool and bars and restaurants right at the bottom of the units with ppl partying until late midnight, kids screaming in the pool and music playing. Called several times the front desk and was told, that other guests complained as well but that the noise from the outdoor bar/ music travels up the building :-(
- in a residential area in the middle of nowhere, about 1-1.5hr realistic drive to Fort Myers beach, Sanibel or any other beach due to traffic
- terrible wifi and cell coverage. During our 3 days stay I never managed to access the Internet on my computer or iPad; very limited cell coverage with constantly dropped calls
April 13, 2014
Rated 5 out of 5 great stay
My family and had a blast staying in the Westin Hotel. More than I expected!
July 4, 2013
Rated 5 out of 5 by Betsy49 this hotel is elegant
my room was very nice and the view was extraodinary
March 2, 2014
Rated 5 out of 5 by MAP6 staff
the hotel staff was excellent and ready to take care of all your needs.
October 7, 2013
Rated 5 out of 5 by ludwig100 Great Hotel once you get there.
Excellent in all areas but for us it was difficult to find. No GPS
August 24, 2013
Rated 4 out of 5 by CRYSILS Great place to stay
Very clean and spacious. Surrounding scenery was beautiful.
December 10, 2013
Rated 5 out of 5 by Paul05 The staff are fantastic!
The staff went above and beyond in every aspect of our stay.
October 10, 2013