Rated 5 out of 5 by Avoint An Oasis
Great hotel. New by US standards. Don't go here looking for action but quite the opposite. There is one restaurant within walking distance (Pinchers) which is OK and then the hotel restaurant which we didn't try but looked good. Hotel bar was not overly expensive and surroundings fabulous.
Booked a cash and points room and was offered a 2 bed suite for $75. Rooms are modern and AC is excellent. Room had a balcony and wire mesh to protect you from the bugs.
Internet is free and good coverage throughout the resort. Hotel pool was packed but a 5 min walk took you to a further pool which was an oasis or tranquility.
Would highly recommend if you want to get away from everything.
September 4, 2014
Rated 5 out of 5 by Candi21 Tranquil
Fantastic 1bedroom suite. Room well layed out. Great screened balcony. Excellent location with river, marshes, marina. Happy hour at the Nauti Mermaid was perfect.
September 10, 2014
Rated 5 out of 5 by Bear24 The most awesome experience!!!
Anna Marie met us at check-in and went over every amenity imaginable. She made us feel very welcome. She was such a delightful individual. But the best part of her service was when we were checking out and I went to start my car, the battery was dead and she got a maintenance man to give me a jump srart. That did not work so I had to call AAA for service. Anna Marie told us that we could stay in our room until our car was fixed and ready to go. I was expecting to be sent out to wait out in my car for the service truck. What a wonderful gesture that was to make a stressfull time relaxing. She is to be highly commended for her kind actions. Also Howard at the outside bar is such a hard working man and deserves to be recognized as well. very nice man who does not cave under pressure. Sunday afternoon and out there by himself and he handled everyone very nicely. Everyone was so nice and the food at all the places was excellent. although we were in room 1313, we had a wonderful time. We will be back and we will tell all our friends about this place. Thank you all for showing us how it is done.
September 8, 2014
Rated 5 out of 5 by LarryA Excellent Hotel and Friendly Staff
This was our second time at this hotel. The facilities are clean and modern. The staff is warm and friendly. I felt very welcome. I would highly recommend this hotel.
August 23, 2014
Rated 5 out of 5 by Jefjoe1 Great Job
The Westin at Cape Coral was fantastic. The valet Grant who greeted us upon arrival could have not been any nicer. The lobby was beautiful and the front desk checkin staff were so helpful and professional. Theroom was spotless and the views were awesome. The day by the pool was refreshing and fun with great specials at the bar and BBQ. I have lived in Florida for 25 years and my only regret is that I did not find this gem of a resort sooner. Many thanks to all of the staff who made us feel great all weekend.
September 2, 2014
Rated 5 out of 5 by david76 Great property, great staff, great SPG recognition
This property is one of our favorites, and I do not hesitate to recommend it to friends, colleagues, and family as much as I can. This most recent stay was hands down the best SPG recognition experience ever. Entire staff was on their mark, and the rooms speak for themselves in terms of exceeding expectations.
September 2, 2014
Rated 3 out of 5 by grandmax7 Recent visit
Overall guest experience was good. A few feedback notes:
The breakfast buffet at Market92 - although the food was good, many guest (self included) stood by awaiting for the staff to restock everything from the bacon, sausage, syrup for pancakes, etc. I found this a bit surprising. There appeared to be adequate staffing, but not enough attention given to the food trays.
Pool towel distribution was average. There was a time I needed towels for my party and was offered the last three towels available.
On Saturday evening 8/31 at the bar, a lot of tables left unattended and uncleaned. There were more dirty tables than there were guests eating. Staff even cleared a couple of tables but neglected to wipe them down.
I was looking forward to the visit. I even sent an e-mail to the GM with a special request (completely understand special request are not guaranteed) However I didn't even receive an acknowledgement nor a reply. I was able to verify that e-mail was delivered promptly. A little disappointed at the over site. The welcome e-mail states "If there is anything you need, please do not hesitate to ask".
September 2, 2014
Rated 5 out of 5 by Stevie2 Best hotel/resort I have stayed in a long time!
Best kept secret in Florida. my family and I stayed there and will for sure be back in the future. I am a Platnum Member and travel extensively every year and to be honest, this hotel has to be the nicest, most luxurious resort/hotel i have been in a while. We were upgraded to the top floor end unit suite with a large roof top patio with breathtaking views. Our room was a two bedroom suite, perfect for us. We all felt like home during our stay and didn't want to leave.
The only thing I would mention is the lack of water pressure in the shower. Coming back from the pool or beach, you need good water pressure and not a rain fall-type shower head.
July 27, 2014