Rated 5 out of 5 by KarenCT Very Relaxing and Beautiful
Had a wonderful Christmas week at the Westin Cape Coral. As Fate would have it, the sun was shining brightly on Christmas Day and the place was festive, full of people - dressed up, dressed down. It was just lovely. Amenities are amazing. Bike rentals, ferries to the beach (including dolphin watching), well furnished gym, free wifi, pet friendly, - really there was no reason to leave the property. Top line appliances in the suite, including full washer and dryer. I had stayed previously in a 2 Queen room - advice? go for the suites. A completely different experience. Spent many a beautiful sunrise on the lanai. thank you.
December 28, 2014
Rated 5 out of 5 by Borus41 The ultimate vacation
We discovered the Westin in Cape Coral a couple of yrs ago, stayed for 3 nights and we liked it so much that we decided to come back again for 9 nights..it was one of the nicest vacations we had in a while, the hotel, grounds & marina are absolutely beautiful ,the rooms are clean , spacious & Beautîfully designed , ours was overlooking the Golf of Mexico- stunning sun rise & sun sets! The staff - super friendly & knowledgeable everywhere ..this was the ultimate vacation for us - can't wait to come back again.. Highly recommend it!
December 20, 2014
Rated 2 out of 5 by Leni46 Dirty
by arrival the floor in the kitchen was dirty, there were no body wash, on the second day there were no towels! Because the room service had taken them away and had not given new one. The passage in front of the rooms were dirty, also the elevators. The chrome were never cleaned.
The staff on the front desk were friendly, also the staff in the Marker 92.
I think The bicycles were never looks after.
January 4, 2015
Rated 2 out of 5 by MiamiNena Ran out of money
When you're coming from outside it feels like a grand resort. The downstairs lobby area continues to be nice. When you go up to the rooms, however, you get out in a open hallway that looks like you're about to enter a cheap motel room. Not at all up to Westin Resorts standards. You can't help but feel that the developer ran out of money during the contructions and just left that there. The room is average. No heavenly comfort. The bathroom floor was akwards and sticky. There was no glass doors in the shower, just an old curtain in the small tub. Would never go back. Staff at the restaurant downstairs is pretty friendly tho.
February 18, 2014
Rated 5 out of 5 by Scott333 Awesome Hotel All Around
From making my reservation all through my stay every aspect of this hotel and staff are superb! I look forward to returning soon! One of the best hotels I've ever stayed in!!!
December 21, 2014
Rated 3 out of 5 by jechho Just average this time
Stayed here over New Years. This was our forth visit to the hotel. All in all an average experience.
Usually the rooms here are quiet, but this time the family above us was so noisy I almost had to ask for a room change (but we had a nice suite + they seemed fully booked). Most of the noise comes from chairs and other furniture being moved around on the tiled floor in the rooms and/or on the balcony. They should really consider carpets here. After listening to chair scratching for a while, it just gets maddening.
We had the spg platinum breakfast, and like on our last visit, the waiter decided to automatically add a 20% service charge on the bill + plus leave a tip space open. It made us really uncomfortable. Please let your guests decide what amount they want to tip. This policy will not work in your favor in the long run, it will only create irritation. (Besides, this hotel already has enough of those annoying add-ons. You want pancakes for breakfast? Great. You want blueberries in your pancakes? That’s an extra dollar. And don’t get me started on the resort fee.)
The hotel is pet-friendly, and there are a lot of dogs there. I like dogs, but not on holiday. I have learned my lesson, and asked for a room that did not have dogs as neighbors (barking) or had recently been in it (smell). However, if you want to have your breakfast outside in the restaurant, you just have to tolerate the dogs. In my opinion, they should have one of the sides out sides dog-free.
The hotel is still a fine one, with mostly greatly service (love Anna Marie at front desk) and a reasonably good hard product. But the location is isolated, and without a beach nearby, I need it to be perfect to make it worth a visit. This time it was not, and we will probably not be back for a while.
January 4, 2015
Rated 3 out of 5 by NDHockey hotel stay
There was no Coffee in the lobby and had to wait in line at the restaurant to get a coffee-when the coffee was served the bill came to over $8 excluding tip-after paying over $300 per night- having to pay for a coffee-so for 2 coffees each we are $20-might sound trivial but I was not happy
December 31, 2014
Rated 5 out of 5 by Corporate Great Hitel Resort
We travel extensively and this was a. First rate experience not simply the incredible room but the location, the service, the setting, and the views. Well recommended fir famines and those wishing to get away fir a while.
December 29, 2014