The Westin Excelsior, Florence

  • Piazza Ognissanti 3
  • Florence,
  • 50123
  • Italy
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.6 out of 5 by 149 reviewers.
Rated 5 out of 5 by Beautiful hotel in exceptional location The hotel, staff and rooms were fantastic. The staff were friendly and helpful. The restaurant had a sublime view of the breath taking city of Florence. The location was within walking distance of all galleries and historic points of interest. All my family and I have to say is "wow!" August 26, 2015
Rated 5 out of 5 by Best SPG hotel by far Being a frequent traveller myself, I have to say that this hotel is the best SPG hotel by far. We stayed in different SPG properties during our 10days in Italy (including Westin Europa in Venice), this hotel stay has really differentiated themselves from the others! Excellent, attentive staff and great hospitality (which I think their excellent performance should really be recognized by the organization! The front desk and concierge especially) comfortable room with nice view. If there is only one reason for me to return to Florence, that would be it. =) August 14, 2015
Rated 4 out of 5 by Heavenly Beds We arrived in Florence on the evening of 20th June 2015, staying for 2 nights. We were shown to our beautiful room with a river view, we were advised on where to visit and how far the city was from our location. Everyone was very friendly We were held up by getting stuck in the elevator, but as luck would have it we were trapped with an American firefighter and his wife, he was amazing at calming our daughter with his vast knowledge of what needed to happen for us to be able to get out The Westin Excelsior Florence is an extremely beautiful hotel with exceptional and stunning décor throughout, our room was fantastic and had a beautiful view, it was very large and accommodated our entourage of bags and the three of us very comfortably. The bed and pillows were as they described “heavenly” and we had the best 2 night’s sleep we have ever had, we will definitely return to Westin Excelsior Florence and will be looking out for more Westin hotels around the world as well August 11, 2015
Rated 5 out of 5 by An unforgettable experience Our experience with Westin Excelsior, Florence will forever remain with us. From location, to facilities, to staff (especially Davide and the Gentlemen at the Concierge Desk) made our stay pleasurable. I will not hesitate to stay again on my next trip to Florence and would highly recommend it to anyone wishing to visit Florence and have a hotel that will immensely complement the experience in this great city. Thank you! August 5, 2015
Rated 5 out of 5 by Treated like royalty Thank you to Mr. Bertolini who sent us Champaign. A special thank you to the front desk staff, Silvia and Consuela, went out of their way to provide us with a wonderful room and hence an outstanding 10 day stay. Massimo, at the concierge desk was very charming and investigated my questions and helped us prioritize our outings. Likewise the food service and room service staff always had a smile and warm welcome. We felt very comfortable and impressed with all that the Excelsior had to offer. July 28, 2015
Rated 5 out of 5 by This hotel is gorgeous The staff are very welcoming. The concierge's suggestions regarding where to buy leather were extremely helpful, and we purchased many items based on his recommends. July 11, 2015
Rated 5 out of 5 by My daughter's Wedding My daughter was married in Chiesa Ognisanti with the reception following in the Westin Excelsior in the Sesto Room on the 6th floor. Every aspect of this experience was exceptional from the check in staff ,the waiters ,the food and especially your outstanding event manager Debora Zombi. The setting was magical with a view of Florence that could not be surpased. The quality of food and service was beyond reproach.All of our guests were equally impressed. Thank you Westin Excelsior Florence for giving our family a memory we will cherish forever! July 5, 2015
Rated 1 out of 5 by Rooftop Bar trying to enjoy the beautifull view from the rooftop bar at the Westin Florence on Monday 25.5.15 around 5 pm. We where accompanied to a free table by a waitress and then the story starts. no recognition of staff unless after around 10 minutes we could gt the attention and got the menu. Staff was putting in candles reorganizing tables. the bar and terracce was not filled by 30 % so they where very busy with themselves. as we decided after one more 15 minutes waiting to leave the waiter realized us again. having this beautifull spot in this beautifull city it is a pitty was is made out of it. June 12, 2015
  • 2015-09-01T11:47:18.858-05:00
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