Rated 3.3 out of 5 by 182
reviewers.
Rated 2 out of 5 by Marc Tired hotel and Expect more from a Westin
The Westin Dallas Park Central is tired. As a Westin, I expect more. My room had a run down feel - old carpets, small TV, unimpressive bathroom, messy electric cords on floor (see photo from one traveller), poor quality furniture, etc.. As a Westin, I expect high quality, but rather I was left with a negative feeling of hotel. I should have stayed at a mid-range hotel (cannot mention computers names). There you get free breakfast, free wi-fi and the rooms are of better quality. Rather with Westin, I had lesser quality, and had to pay for the extras. Wi-fi is only free in lobby (they don't tell you that), breakfast was mediocre and expensive, etc. I would not advise staying at this hotel. Not impressed.
May 18, 2013
Rated 4 out of 5 Beautiful Dallas Views
This hotel had spectacular city views from the three huge windows on the 17th floor. The room was excellent as was the staff. The TV in the bedroom was small and the internet speed was very slow $14.95 to get a faster speed. The pool was outiside and quite cold, so no one in it. No jacuzzi and no room fans available and TV had no sleep setting on it.
May 19, 2013
Rated 1 out of 5 by Room942 No house Keeping
When booking it is not explained the parking is not free and the free wi-fi is only in the lobby. House Keeping either comes early in the morning while you are sleep or not at all. They left our "clean" linen on the ground outside the door and we cleaned and made our own bed. The food was PRICEY and horrible. Even cold!
May 18, 2013
Rated 4 out of 5 by Liz1 Wonderful service
The breakfast service is phenomenal. Antonio (the waiter) and Antonio (the host) are both wonderful. They made the stay enjoyable. They are funny, entertaining and provide excellent customer service. We came with a large group and they bent over backwards to get us what we needed. Will definitely stay again b/c of them.
May 13, 2013
Rated 5 out of 5 by Dokester Another Great Experience, But for the SPG Club
Once again, almost everything was right at the Westin Park Central. I typically stay on weekends when the Club is closed. It might as well have been this trip as well. No decaf coffee, no hot breakfast items, sort of a spartan offering that drive me downstairs for the $22 breakfast buffet, worth $12 maybe, but not $22. Platinum guests would be better off just getting a breakfast voucher and convert the Club to more rooms.
And $13 for self parking, less that 12 hours? Come on
May 11, 2013
Rated 4 out of 5 by Skysean Fast weekend
Friendly people from the check-in to check-out. The hotel has easy access to 75 and 635. Great interior design which has kept up with modern times.
May 13, 2013
Rated 4 out of 5 by Glenn Almost perfect stay
Room great except we could here people in next room very well.
Safe in room did not work.
Parking should be complimentary on weekends
May 13, 2013
Rated 1 out of 5 by Llamalover Definetly a hotel for only the rich
After driving over three hours from Austin to Dallas for a Mothers Day Weekend trip, we find out that the parking garage for this hotel charges $13/night. We had already paid $160 for two nights for the room, and on top of that we have to pay parking. We were told that we could park across the street, two miles away at Benny Hanna. That may have been okay had I not had a ten month old. The room itself had no microwave, no fridge, and the AC unit didnt even work. It said that it was at 68 but felt more like 78. The ice machine on our floor never worked thus we had to go either down or up to get ice. In addition, when I went to check out there was a $12 charge on my bill for a 30 second phone call they said we made but never did. Why would we when I have two cell phones and my husband one? The price of the food is a whole other level of agitation. Who pays $22.50 for a breakfast bar that consists of muffins and oatmeal? One of the main reasons we choose that hotel were because of the ratings, which I now feel are highly misleading. I would not recommend this hotel to anyone, ever. Some first Mothers Day it turned out to be for me :(. The only good thing about the room was the bed comfort!
May 13, 2013