The Westin Palace, Milano

  • Piazza della Repubblica 20
  • Milano,
  • 20124
  • Italia
  • Mappa

Camere e tariffe

Chiudi

Bimbi\camera

Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Nota: in questo hotel gli ospiti di 12 anni o meno sono considerati bambini. Si prega di regolare il numero di adulti e bambini in base alla necessità.
Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Norme sul pacchetto famiglia

I bambini di età inferiore ai 12 anni dormono gratuitamente nei letti presenti in camera con un adulto pagante. Letti a scomparsa, letti a scomparsa per bambini e culle possono essere soggetti a costi aggiuntivi.

Rated 3.6 out of 5 by 118 reviewers.
Rated 5 out of 5 by Very good hotel We enjoyed the nice view form our suite and experienced comfortable sleep. But when the elevator stopped on the way, no staff answerd to the emergency bell. Finally we could escape from by ourselves but it was very scary. And it happened twice. Otherwise, we had a good stay. August 11, 2014
Rated 5 out of 5 by Perfect location in Milano Perfect location in Milano center; with very professional staff and good service. July 27, 2014
Rated 1 out of 5 by Stay in Milan This by far was the worst Westin I have ever stayed in. Our initial room had a sewer gas smell and when asked to be moved we were moved to a room barely wider than the bed over looking the mechanical systems. This is not the service I have come to expect from Starwoods. July 30, 2014
Rated 3 out of 5 by Misleading Promotion Hotel is large and wll appointed if lacking in public spaces (1 Restaurant, 1 Lobby Bar). I booked a prepaid promotion for an upgraded room with 50 euro per day hotel credit - sounded great. Plus as SPG expected an additional upgrrade. At check-in I had to bring to their attention the promotion - this seemed troubling and made the check-in process very lengthy as they clicked away on keyboard for several mintues. Was told I was upgraded to "Grand" King, but room was interior room looking into light shaft. I asked for another room, a different front desk staff member escorted me and asked if the room (415) was acceptable. At first glance is seemed very nice. It was not until going to bed that I realized the bed was on a wall shared with elevator shaft - and listened to elevator all night, as the prospect of re-packing and moving seem more frustrating then tryint to sleep. Hotel staff know perfectly well that this room and headboard are located directly next to an elevator and should advise if this would be an issue. They seem reluctant to provide anything but the lowest class of room based on the price I paid vs. the promotion language - misleading at best. Bar and restaiurant staff were friendly and professional. No doorman visable throughout stay to help with taxi, etc.... At check-out I had to remind them of promotin and have bill adjujsted to reflect the daily credit. I enjoyed my stay in Milan, but certainly did not feel valued as a customer and/or SPG Gold member. January 5, 2012
Rated 2 out of 5 by An unsatisfactory approach to service My initial reception was unfriendly and un responsive until I reminded the man at reception that I was a Platinum member and entitled to certain privileges. I complained about the air conditioning in the room which was extremely noisy but nothing was done about it. There was also considerable noise in the room from work being carried out in the hotel which I also mentioned. I would have expected my room to be changed but it was not. People I was with who had another room had a part of the toilet fall on them and nothing was done about it. An empty bottle of wine, wine bucket and dirty glasses were left in my room throughout the whole stay. August 12, 2012
Rated 3 out of 5 by Great facility but average experience In other hotels you feel much more recognized as a SPG member, business traveler, usual customer, even for one night only. Staff was kind but not overly welcoming. Room was average and older then others (usually SPG members are given better ones), staff not responsive. Wireless was not free, which is not anymore acceptable these days, especially for a Gold SPG member (I was given the option to choose, since I am SPG free wireless or extra points, but in a 5 star wireless should be for free). No club level advantages given. Disappointing. Maybe next time will go at the Dorchester on the other side of the road. July 11, 2014
Rated 5 out of 5 by Great concierge I spent a weekend there and unfortunately went down with gastro enterritits. The Head Concierge and his team were great; and really went out of their way to help. They were responsive, went to the pharmacy, checked up on me and helped when I really did not feel well. It made such a difference! I also have to note the high service levels at reception. Very friendly staff. July 22, 2014
Rated 2 out of 5 by Craziest E-mail Policy I Have Ever Come Across The hotel is fine... your basic, boring business hotel. It's nothing special, but I would never recommend it to anyone. There is a massive instruction page in the room of how to connect to the internet (which was actually no problem at all), and at the very end, an e-mail disclaimer: The in-room Internet connection is provided by Quadriga: any outgoing communication would have as a reference this provider and not the actual author of the e-mail. Italian antiterrorism law does therefore not authorize us to provide this type of outgoing mail service on the in-room connection. Bottom line, you can get and read your e-mails, but you can't respond. This is a slight problem for most business travelers, and certainly a reason to stay elsewhere. January 16, 2012
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