Rated 4 out of 5 by 28Kara KVS
After a rough start with the room, the staff went out of their way to be gracious. Went over and above on concern after the mix-up. My suggestion for other guests is to be sure to verify room view. Looking at the parking lot is ugly. Staff is first rate.
December 10, 2013
Rated 4 out of 5 by LER1 Westin Resort and Spa, Maui
Good location on Kaanapali beach. Good amenities. Restaurant pricing was a bit high compared to other resort restaurants. Resort buildings and floors were under renovation during our stay which was a minimal inconvenience. Staff generally friendly and helpful.
November 11, 2012
Rated 3 out of 5 by ATK1427 Only stay here if you play golf
The only benefit to staying at this hotel would be if you play golf as it is located next to a beautiful course. Other than that, there is no beach access on the property and it is located far away from most amenities and activities on the island.
November 11, 2013
Rated 5 out of 5 by VacationGirl007 Great 5 days at the Westin!
My husband and I just returned from 5 days away. The location is beautiful! You could watch whales from the cliff side pool. Great time! Beautiful grounds, too.
February 23, 2014
Rated 3 out of 5 by Carbokid1 Jan 14 to 19 2014
Maid service on Thursday for a Tuesday to Sunday stay? Should have been on Friday.
Pigeons eating our eggs at the cafe! Very unappetizing.
Maid service was minimal cleaning effort.
January 21, 2014
Rated 5 out of 5 by goober66 Wonderful resort!!!!
I loved everything about this Westin property. The grounds, pool areas, barbecues and villas are kept up to perfection. The staff were very friendly and really made us feel very taken care of.
October 1, 2013
Rated 5 out of 5 by Rob37 Fantastic!
Wonderfully comfy room! Pool was awesome. I really enjoyed they options of pools available.
Great whale watching from the pool, too.
February 20, 2014
Rated 3 out of 5 by john Beautiful property
The property is beautiful, the hall way smell bad, sour smell, no mid week surface, guess we were forgotten, the trash carts very noisy on the concrete surface outside, at 10 pm at night
April 23, 2013
Rated 4 out of 5 by Grandmaof6 Very family friendly hotel
We had Thanksgiving at the Westin Princeville, and it exceeded our expectations. The staff was very friendly and helpful and our whole family from 9 months to 80 had a fun time.
December 2, 2013
Rated 5 out of 5 by FayNRay Hawaii -50- Vacation
WOW. What a wonderful 2 weeks of paradise. Where to start....Check-in went incredibly smooth. We were celebrating our 10th anniversary and our 50th birthdays. We had a sweet gift from the resort to help us celebrate. Our concierge Annie helped us plan a few things while we were there, including a sunset whale watching trip on Valentine’s Day. The housekeeping staff was so helpful. When we had any issues they responded quickly and we received a call shortly after from the front desk to assure things were resolved. Check-out was a breeze and they even offered a hospitality room due to the fact that our flight didn’t leave until 11 pm. You are far away from things, but for us this was a plus. There were days we wanted to just get away from everything and relax in the multiple pools and spas on the resort site. This time of year it is rainy and we knew this when we booked for Feb. We had the pleasure of watching whales play in the ocean from the view from our lanai every morning while eating our breakfast. What a magnificent sight to see in the morning. We have already started talking about when we want to come back again. We can’t wait to come back. See you soon. Mahalo
February 24, 2014
Rated 5 out of 5 by sweetreid A most beautiful villa!
The villa was beautiful and the staff was amazing. Our every need was met. We were so spoiled, I can't imagine staying anywhere else!
November 11, 2013
Rated 5 out of 5 by 50anniv This hotel has a great location
The location of this hotel is wonderful, quiet, yet close to good amenities such as food store, beaches and scenic sites.
September 30, 2013
Rated 5 out of 5 by Serch Great Villas' concept
Loved the place. The villas' concept was a great idea, so you make your room, and cook your own food!
September 19, 2013
Rated 5 out of 5 by Chris1113kauai view was fantastic
We couldn't get enough of the view from our villa at this beautiful resort.
November 24, 2013
Rated 5 out of 5 by babp nice rooms
great place even with main pool closed, beach hard to get to
November 13, 2013
Rated 5 out of 5 by Pammo925 Beautiful!
The location, facilities and rooms are exceptional!
December 9, 2013
Rated 5 out of 5 by JAKH Beautiful hotel
Truly beautiful hotel and a tremendous staff.
October 19, 2013
Rated 3 out of 5 by SJC2013 SJC2013
If it is non smoking then it should be enforced
June 24, 2013
Rated 4 out of 5 by Trapezegirl32 4 Nights in Kauai
Pros: washer and dryer excellent
Cons: only received one pack of detergent. This is not indicated when you book. If you only stay one or 2 nights that is fine. To buy another one is not a lot of money but it's the principle If I stayed 1 - 2 nights not a problem - longer than that - I have to buy. I stayed 4 nights and paid the same amount each night . No reward there for staying longer
Pros: Kitchenette was well stocked with utensils and equipment.
Cons: Again , if you stay longer than 2 nights you run out of coffee and have to buy. No reward for staying longer. At any other hotel - coffee is normally replenished every day. It's not that it's expensive to buy - it's the principe
Pros: Location is great in Princeville
Cons: Having to drive or take shuttle over to St. Regis for beach access
Cons: Pool area is very small
Pros: Roxanne - at concierge services was excellent. I liked getting a postcard ahead of our visit asking if she could help before we arrived. Also, having a personalized telephone call prior to leaving Canada was very nice and unexpected.
Cons: As a Gold member - I am usually entitled to a room upgrade and late check out. However, since this Westin is a vacation villa resort - this was not possible. This of course was not told to me when booking and you only found out after the cancellation date. . This should be made more obvious when you book. The staff did give me a 12 noon check out time but I would have booked my air ticket to Kona earlier if I knew there wasn't a later check out time available. Being a Gold member at this resort is not applicable.
Next time , I would stay at a different resort as I only stayed at the Westin because of my loyalty program - but no loyalty benefits at this hotel
March 15, 2014