Rated 4.1 out of 5 by 312
Rated 5 out of 5 by Angel63 Excellent for all !
Excellent hotel and staff.
April 14, 2016
Rated 5 out of 5 by Rex021 Nice and warm
Nice hotel and excellent service. Warm service experience, a honeymoon amenities with wine. Superb!! We love it!
April 11, 2016
Rated 5 out of 5 by Tiziana13 Great Staff! Amazing Experience!!!
From when we arrived till when we left, the staff all treated us in a 5-star manner. Particular thanks goes to the Front Desk Staff and Virginia from the concierge who patiently helped us when we had issues with our Vatican tickets (apart from taking care of us throughout our stay). The facility itself is nothing but stunning and a strong kudos go to all the staff who keep the hotel in such an immaculate condition. Thanks for a wonderful holiday!
April 5, 2016
Rated 3 out of 5 by BusinessTraveller75 No SPG recognition
I was disappointed by my stay at the Excelsior. Provision of my SPG number resulted in zero recognition at check in, for my room, or during my two night stay. I was given a twin single bed room with no view. There was also a bizarre profusion of pop up notices and pieces of card in the room which frankly cluttered up the small room. This stay did not meet my expectations.
March 12, 2016
Rated 5 out of 5 by LJL1 Westin Rome
Beautiful hotel, oversized room with high ceiling. Very nicely appointed room
Staff was very helpful
Overall exceeded our expectations
December 9, 2015
Rated 4 out of 5 by ebd06 location
location was very good from hotel you can walk all important places.
November 16, 2015
Rated 4 out of 5 by btj1325 Excellent Hotel in the heart of Rome
Stayed at the Westin Excelsior in Rome on a family vacation to Europe from Oct 4th through October 7th. The hotel represents everything you expect from an upscale SPG property, great location and great service. The hotel is located across the street from the American Embassy in central Rome. You can walk to tourist sites such as the Spanish Steps, Trevi Fountain and Plaza Navona in around 10 to 20 minutes, so this is a pretty prime location. The staff during our stay was excellent going out of their way to meet our every need. They were especially helpful on our last day providing a 4 pm late checkout time when our flight to Barcelona was switched from 9AM to 9PM. This kept us from having to spend the whole day sitting at FCO airport. These kinds of personal gestures are why I choose SPG.
November 10, 2015
Rated 5 out of 5 by Cle1975 Excellent luxury hotel
I travel a lot for work and have high expectations for a hotel. The Westin excelsior Rome exceeded my expectations. The location is in an upscale area within walking distance to the sites. The staff was very attentive and upgraded my room overlooking the US embassy.
The brunch was excellent. I don't expect much for breakfast in Europe but the westin had a large spread of options.
October 20, 2015