The Westin Crystal City

  • 1800 Jefferson Davis Highway
  • Arlington,
  • Virginia
  • 22202
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Rated 3.8 out of 5 by 168 reviewers.
Rated 1 out of 5 by Disappointed I was very disappointed in this hotel. I booked a club room, but the Club was non-existent and closed for the whole duration of my stay. The rate was supposed to include breakfast, snacks, drinks, etc. However, since there was no club = no breakfast, no snacks, no drinks. The hotel did not offer to give me a voucher for food elsewhere. There were no vending machines in the hotel either. The room was old and definitely in need of a remodel. I would not stay here again. April 19, 2014
Rated 4 out of 5 by Great location Hotel is a great location for visiting Washington DC attractions. The Metro being across the street is great. We had a lovely trip. We had great burgers at the bar and everyone was very helpful and polite. I am not complaining, but the front door windows needed cleaned and the carpet inside the front door needed vaccumed. This area makes your first impression and should always be top notch! April 12, 2014
Rated 1 out of 5 by Platinum members need not apply I arrived with club room closed and I advised that I would be out the next day at 0500 before breakfast. There use to be a time that I would be given a voucher for the bar for a beer and/or appetizer. Got nothing with the excuse "we're closing". So these employees think that they'll get back in with a starwood hotel with this kind of sinking ship attitude. I should hope not. I'll never go back. Good Day April 9, 2014
Rated 5 out of 5 by Convenient to Pentagon Business Travel to the Pentagon is made easy by staying at the Crystal City Sheraton. This hotel is less than 1 block away from the Metro. April 9, 2014
Rated 4 out of 5 by Hotel is in great location The location is great. Close to dining, shopping and metro. Hotel is scheduled for a much needed remodel. Will consider staying again, after remodel. One additional comment, would like to see a smoking area that is not in the drive up lane. No problem with a smoke free hotel, but need to provide a respectful smoking area. April 7, 2014
Rated 2 out of 5 by Undergoing change Hotel charged premium rates while undergoing construction and change. Not conducive to business travel at the moment. But staff, including housekeeping and front desk staff was accommodating as possible. April 7, 2014
Rated 4 out of 5 by A week to get water------really! No complimentary bottled water. Answer was we are not getting any in until next week. How hard is it to get bottled water. Also, had a light bulb out in the entry way to room. Had to take a bulb out of a lamp to fix. Light not such a big deal. April 4, 2014
Rated 3 out of 5 by convenience to the airport This hotel is badly in need of a spicing up, but this is apparently what is happening. The sheets were much too small.for the beds and we were sleeping on the mattress in the morning. This is a pet peeve and really not understandable for a double bed when a queen or king sheets could have been used. April 2, 2014
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