Rated 5 out of 5 by coco Extraordinary
Excellent location, service and food.
May 18, 2013
Rated 4 out of 5 by Napafan This is a gem on the Grande Canal!
The Hotel Danieli and the Gritti Palace will likely attract the most visitors and the gushing reviews. But, Venice Westin is a little jewel box of a hotel at the heart of Venice.
The rooms are wonderfully decorated and the location is amazing. Moreover, you are likely to pay a third of what it would cost to stay at the Gritti.
Within five minutes from the hotel is the Piazza San Marco which is a perfect base for a long weekend. The concierge was extremely helpful and provided needed advice.
This would be Starwood's premier property in Venice if it did not have the Gritti in its collection. And because of the Gritti, this hotel is often too easily over-looked.
November 23, 2011
Rated 2 out of 5 by FrequentTraveller Really Run down hotel with so so service
This is the first Westin Hotel I did not have a good feedback. The hotel itself is so run down - doors broken, the wood fixture is broken in bathroom, room is not very clean and old. Service from concierge is good, but the hotel reservation desk is not good at all. Food at the restaurant very disappointing and service at dinner time is almost to none. Very sad to see a Westin run like this.
April 6, 2013
Rated 5 out of 5 by BobR62 For me, it is like going home.......
I stay at this hotel every time I travel to Venice, which is a lot (I've been four or five times in the last three years alone). I wouldn't think of staying anywhere else, and consider it one of the three or four hotels in the world I really look forward to returning to. The location simply can't be beat.....it is in a little, quiet oasis of its own, but literally a stone's throw from San Marco. The Concierge staff and desk staff are real professionals and wonderfully warm, and they are a VERY comforting sight to see upon a return visit! The buildings are magical as far as I am concerned.....from the minute you step off the water taxi onto their private dock, and walk into their gorgeous marbled lobby area, it feels like you are transported to another time and place. The postiioning of the back of the hotel -- which is on the Grand Canal -- and the front -- which is at the end of a labryinth of alleyways, means that you are in your own special cocoon when you stay here -- no throngs of passers-by or tourists -- unless you count the boats and gondolas on the canal! I can't wait to get back -- and I don't have to wait long as I am arriving again in about 10 days!!!
March 19, 2012
Rated 5 out of 5 by OTraveller A Great Hotel in a Fantastic Location.
If anyone is looking for a really good - no I mean great -hotel in a remarkable and beautiful City with the perfect location (on the Grand Canal and just minutes away from Piazza San Marco), and great staff (especially in reception and the bar – but in truth shouldn’t leave anyone out ) in a lovely building which makes the most of its location – look no further. It is here with the Westin Europa and Regina in Venice. The hotel even has links, via a complementary shuttle boat service, to the Lido which leaves from a landing stage in front of the hotel, on the Grand Canal. Myself and my wife had a great stay here in August 2011. We were given a lovely room with a small roof terrace. We enjoyed it so much we have booked again for a stay in a couple of weeks time, I would happily recommend the hotel to anyone. Thanks to everyone at the hotel for a great stay! - and looking forward to many more in the future.
July 9, 2012
Rated 4 out of 5 by GRP1921 Great Home Base
My wife and I stayed at theWestin Europa for three nights in September. We had a wonderful stay in a large room, even though we were staying for free using SPG points. The hotel staff were very friendly and the hotel is ideally situated for going shopping, enjoying the activities within San Marco square or taking a tour of the grand canal and accompanying canals. I would gladly stay here again.
December 9, 2011
Rated 5 out of 5 by Shirley12 Excellent Venice Experience
This was our second stay at the Europa & Regina. Happy to report the second stay was just as wonderful as our first visit! The location is fantastic, the staff are great, the morning breakfast buffet I would highly recommend.
July 11, 2012
Rated 1 out of 5 by PWFK Very Disappointed
I stayed for 3 nights in November 2011. The attitude of the staff were surly and generally unhelpful. When we arrived we were not greeted with a smile or other pleasantries but were curtly told that our room would not be ready for 2 hours and suggested we came back. There was no attempt to show us the faciities of the hotel or suggestion that we could obtain refreshments in the bar or elsewhere. The hotel room was very small and after moving rooms found black hairs on the bathroom floor and bidet. One of the vases in the room had a large chip out of it and the hotel looked shoddy. We did not eat in the hotel as there were sparrows flying around inside the hotel including the bar area where food was being prepared - clearly unhygienic - very disappointed with the hotel and not the usual Starwood standard.
November 30, 2011