Rated 5 out of 5 by coco Extraordinary
Excellent location, service and food.
18 mai 2013
Rated 5 out of 5 by WineAdvisoryGroup Fabulous Option for Venice... On the Canal
This is a great spot. There is a lot of room variation here as the hotel is old and configuration is varied. We booked a few rooms so we were able to experience some of them. When able they provide nice upgrades... so some are better than others. Don't DEPEND on upgrades during high season as it's going to be full... after all, this is Venice and you're at one of the top hotels on the canal. We loved the hotel and looked forward to enjoying breakfast every moning on the canal. Received good service from the Concierge staff here as well. Great location.
2 avril 2013
Rated 5 out of 5 by TM390 “Amazing Upgrade”- "Terrific Staff"
Stayed at the Westin Europa on Jan 2012 and didn't want to leave. Booked a base room on a point stay, send an email prior to check-in, and was upgraded to a roof top floor in a beautiful King room with hardwood flooring, huge marble bath with soaker tub and 300 sg ft wood deck terrace , furnished w/roll out canopy right on the Grand Canal...incredible views....with such a nice room in Venice, Florence could wait another day so we stayed longer.
Great location with a 8 min walk to St.Marks square. Great Plat recognition from Staff on upgrades, service , late check-out, and my Prosecco amenity showed up on time every night.
Interestingly, most everything closes down after 9pm with a few restaurants open to midnight. Not much night life but walking deserted streets in Venis was a treat in itself. Especially on a full moon night for La Befana (Night of the Witch )
Parking on the Island was $78 for 2 days, waterbus (public) was $6.90 one way (45-55 min) from the Westin to the Bus depot/parking center or book a 10 min private water cab for $65.
Great deal, Superb service, Excellent SPG Plat recognition w/terrific room, definitely return...no reason to stay anywhere else now.
25 mars 2013
Rated 5 out of 5 by Richi49 Terasse am Canale Grande
Meine Frau und ich wurden sehr freundlich empfangen. Platinumanerkennung war einfach toll.
11 mars 2013
Rated 5 out of 5 by NOLAboy Simply superb stays
We recently had two separate stays at this hotel and found it simply outstanding. The location is perfect, and our room had a huge terrace looking out over the Grand Canal with a jaw-dropping view. Alberto, the concierge, Luca at the front desk, and Luwana in the bar went out of their way to make our stay was an excellent one. Our room, which I believe was a renovated one, was of average size, but was comfortable, clean, and did I mention the fabulous terrace? I read the other reviews about this hotel and was a bit concerned about staying here, but everything--from SPG recognition to the room, breakfast and most importantly, the staff--were all spot-on. Any faults? The hotel is quite expensive and the Wifi a bit testy, but those were minor issues for us. I would stay here again in a heartbeat.
10 mars 2013
Rated 5 out of 5 by Anonymous Loved my stay
My daughter and I arrived at the hotel over spring break 2012. We took a water bus and happened to get off at the wrong stop so with rolling suitcases going up and down the bridge stairs we had a difficult arrival. The lady that check us in went out of her way to help us and she was wonderful. Even though we were on points, was upgraded to a premium room which made our stay so much more comfortable. Beds were comfortable, room was spacious, hotel is beautiful and the staff was wonderful. The only suggestion is that on the reservation confirmation it would be helpful to mention transportation information. Water taxi costs and water bus cost and the name of the stop to get off. All in all I loved my stay at this hotel and will stay here again on my next trip.
28 janvier 2013
Rated 5 out of 5 by Mackey Honeymoon
We started our honeymoon in Venice. This hotel, the location, and our room were absolutely amazing. Upon our arrival (after traveling for 24 hours), we were welcomed and checked in by Roberta. She was so sweet and put us in an amazing room. We couldn't have asked for more. Alberto, the concierge, was fantastic. He recommended amazing restaurants, gave us insightful history lessons, and gave us fantastic suggestions of sights not to miss. This hotel, Roberta, and Alberto made our time in Venice everything we could have dreamed of. Thank you!
2 décembre 2012
Rated 5 out of 5 by NELKAY My Venice vacation
My wife and I spent 3 days in Venice for a romantic vacation. The hotel was very good with an amazing location. Morning breakfast was outstanding overlooking the grand canal. The room was spacious and clean.
28 septembre 2012