The Westin Palace, Madrid

  • Plaza de las Cortes, 7
  • Madrid,
  • 28014
  • Spain
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests under the age of 18 must bear letter from their parent or guardian.

Rated 4.4 out of 5 by 136 reviewers.
Rated 5 out of 5 by Exceptional Quality Upon arrival we were met by the SPG clerk Alberto; he was extremely helpful with planning our way around and how best to maximize the location. September 28, 2014
Rated 5 out of 5 by expensive I don't like being dictated too on a volunteery survey September 28, 2014
Rated 4 out of 5 by Great hotel, poor nights sleep! We stayed for two nights and both nights we had an awful nights sleep, staff were responsive when we complained though. Great location and lovely hotel September 26, 2014
Rated 3 out of 5 by need better check in i had a terrible time checking in. i was downgraded!! i repeat downgraded. not upgraded due to my high status. it took time but i recieved a decent room but i should not have had this experience. September 23, 2014
Rated 5 out of 5 by splendid hotel good staff and service thanks to Sophie Clauze and PEGGY September 22, 2014
Rated 5 out of 5 by NICE STAY splendid staff and service thanks to Peggy and Sophie CLAUZE September 22, 2014
Rated 3 out of 5 by Good location The location is central and convenient. Staff were for the most part helpful. However, I was not happy about the check-in process - not very friendly. The front desk tried to sell me a bigger suite - I took the offer in the end (and the room was very nice), but I would think that if a room is not ready, a free upgrade would have been appropriate. Moreover, I had to ask for my SPG gold member benefits. I only had breakfast in the hotel restaurant, but the quality was quite low. Omlettes were too salty - three days in a row. On a positive note, the concierge and bell desk were extremely competent. August 21, 2014
Rated 4 out of 5 by Great Value....ignore rude waiters at the bar and you will have a great stay You cannot have a better location in Madrid, or better room product, cleanliness, safety, buffet breakfast, business center and concierge for the rates you pay at the Palace. Great character. One of Starwood's best hotels when it comes to connecting the hotel experience with the destination... but please don't take it too personal when the servers at the bar give you a cold and rude service. It is a matter of culture not a matter of brand... embrace it and enjoy it...the service at the restaurant will be so warm that you will easily forget the night before. February 3, 2012
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