Rated 5 out of 5 by Bastrman Excelent Stay
we spend two nights for our honeymoon! The check in was fast, helpfully, the room nice and comfortable, the concierge very helpful, overall experience 10!
April 22, 2015
Rated 5 out of 5 by Yvie45 5 star service at the Westin, Madrid
The hotel is beautiful - lots of old world charm - original tapestries, stained glass rotunda for breakfast room, charming library style bar for cocktails and the location is perfect you can walk across the street to The Prado just pass the gorgeous fountain first.
The bed and pillows were very comfortable and the service was definitely 5 star. I got a free pot of tea delivered to my room every day! Nice touch. Also concierge was extremely helpful. I highly recommend this hotel.
April 19, 2015
Rated 5 out of 5 by Dan456 Grand luxury hotel
This is a top luxury hotel. Very ornate marble finishes. Great service. Beatrice in reception was very professional and made us immediately at home. Fantastic location.
April 18, 2015
Rated 1 out of 5 by NCScott Indifferent
My last night in Spain after sixteen other nights in hotel rooms, I wanted this to be special. Our 30th anniv. trip crowned by a stay at the Palace. It turned out to be my worst experience in Spain. No cool air in the room, we had to finally open a window and listen to crowds in the street and the traffic. The manager in the 1912 did all but ask us to leave even though he was aware that we were hotel guest. Indifferent to our stay sums it up.
April 14, 2015
Rated 5 out of 5 by itiseba Beautiful and comfortable hotel
The Westin Palace hotel is part of the history of Madrid, with a lot of celebrities among its guests. And you can understand this great tradition in all the excellent services of this hotel. In the heart of the town, all the main monuments and museums are reachable at a walking distance. We spent here 4 pleasant nights.
April 11, 2015
Rated 5 out of 5 by GeoDan Memorable stay.
This is my second time at the "Palace" and impressed like the first time. There's much to say about this hotel. Location, building, service quality, friendliness, etc. It was a wonderful Easter week. From the front desk through housekeeping staff everyone was attentive and efficient. I'm bad to retain names so the only one I remember was Antonio from Front Desk he was the face of our stay and a good start. Thank Westin Palace, I will be back!
April 7, 2015
Rated 5 out of 5 by Mansi71 awesome choice hotel in Madrid !
its said that countless the unseen details are often the only difference between mediocre and magnificent. Its my attentions to deatls, that always seems to put me into trouble, but he details of he staff here combine it together, makes my way seems simple.
being a hotelier for 22 years: I'd like to recommend when possible: pls. consider slippers, shaving kit and dentals washing kit.
March 31, 2015