About W Hotels
W Hotels Worldwide
Escape to where iconic design and contemporary luxury set the stage for exclusive and extraordinary experiences at W Hotels® Worldwide.
Retreat to surprising, sensory environments where amplified entertainment, vibrant lounges, modern guestrooms and innovative cocktails and cuisine create more than just a hotel experience, but a luxury lifestyle destination.
W Pillow MenuRecharge with the perfect pillow from the W Hotels pillow menu. Choose between a body pillow, neck roll, firm foam PrimaLoft pillow or 100% goose-down feather pillow. Think of it as sweet dreams delivered right to your door.
Whatever/Whenever®Anything. Just ask. From special moments to everyday occurrences, we'll make sure each experience you have with us is memorable with our Whatever/Whenever® service. Whatever you want. Whenever you want it.
Fees may apply for more extensive services. Contact the hotel's Whatever/Whenever® representative for details.
Luggage ForwardRelax while we handle the checking, claiming and customs. W Hotels' Whatever/Whenever® service can have your luggage picked up from your home and delivered directly to your W hotel room. And as you depart, name the location and we'll make sure your bags get there as well. Our partnership with Luggage Forward allows guests the opportunity to send their luggage to nearly any destination globally.
Tracked by staff who'll email you upon delivery, you can travel knowing that your bags are already waiting for you. Also, as a W Hotels guest, we're treating you with up to 15% off. When you're on the go, pick up the phone and call 1-866-416-7447 or Intl: +1-617-482-1100 or book directly at www.luggageforward.com/whotels and let Luggage Forward handle the rest.
*As part of the Luggage Forward service, your shipment is automatically insured for $500 per bag with additional coverage available.
Terms & Conditions
P.A.W.Hang out with your pet at W Hotels&where Pets Are Welcome. We've created a special program to make your pet's experience as wonderful as yours.
- At check-in, you'll receive a Welcome packet with the following dog- or cat-designated items: pet toy, pet treat, W Hotels pet tag, clean-up bags and details about pet services available through the Concierge and items available through Whatever/Whenever®.
- Upon entering the room, you'll find a custom W Hotels pet bed, food and water bowl with floor mat, and pet-in-room door sign, plus a special treat at turndown.
Please be advised that the room rate with a pet is $25 above the room charge plus a nonrefundable $100 cleaning fee. We allow only one pet per room at no more than 40 pounds.
P.A.W Details Guests with Allergies Terms & Conditions
SWEAT™ (fitness centers)Work out your body and wake up your mind with our fabulous fitness facilities. From elliptical cross trainers, free weights and high-tech machines to personal training, Pilates and yoga, Sweat is your state-of-the-art way to stay fit.
Acura ExperienceExplore in style with the Acura Experience, an exclusive service offering. Filled with technologically advanced amenities like the Acura Navigation System with on-demand Zagat® reviews, the 300-horsepower Acura MDX is ready to show you the town from a whole new perspective.
Just dial the Acura Ambassador or Whatever/Whenever® at all W Hotels in North America, reserve a complimentary ride and enjoy a world-class luxury SUV stocked with signature W music.
© 2011 Acura. Acura and MDX are trademarks of Honda Motor Co., Ltd. The Acura Experience is subject to availability and restrictions. See on site for details.
Best Rate Guarantee
You will always get the best available rate at Starwood Hotels when you book on our sites. In fact, our online rates are the same or better than the rates available by phone. If you find a lower rate online prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we'll honor that lower rate.