WOOF MEOW

Let the pet pal you love travel in luxury with you at W Hotels... where Pets Are Welcome. Whether checked in for work or play, what could be more wonderful than snuggling up with your favorite furry friend during your stay? In fact, we will not only welcome your furry friend, we've created a special program to make their experience as wonderful as yours...

Welcome to W Hotels.

At check-in, you'll receive a Welcome packet with the following items, designated for either a dog or cat:

AT CHECK-IN

• Pet toy
• Pet treat
• W Hotels pet tag
• Clean-up bags
• Welcome letter with information about special pet services available through Concierge and a list of items available at Whatever/Whenever
  
  

IN-ROOM

Upon entering the room, you'll find the following:

• Custom W pet bed
• Food & water bowl with floor mat
• Pet-in-room door sign
• Special treat at Turndown
  
  

CONCIERGE SERVICES

The following services can be arranged by contacting our Concierge:

• Dog-sitting
• Dog-walking
• Locations of the nearest Dog Parks & Dog Runs
• Veterinarian
• Grooming Services
• Pet Stores
• Specialty Pet Stores
• Birthday Cake
  
  

WHATEVER / WHENEVER

The following items are available from Whatever/Whenever:

• Leashes
• Dog & Cat Toys
• Dog & Cat Food
• Dog & Cat Treats
• Wee Pads
• Litter Boxes
• Waste Removal Bags
• Bow-ow Box & Meow-ow Box (pet first aid kits)

In addition, we have many associates who are comfortable with dogs and will be happy to take them for a walk at your request.

Please be advised that the room rate with a pet is $25 above the room charge plus a non-refundable $100 cleaning fee. We allow only one pet per room at no more than 40lbs.

If you have any additional questions or concerns, please feel free to contact our Whatever/Whenever desk or e-mail us at woofmeow@whotels.com."

Guests with Allergies

For our guests with allergies, we want to assure you that our animal guests will not affect your stay. We have taken every step necessary to ensure that all traces of their stay are removed and rooms systematically cleaned.

All rooms occupied by guests with pets will not be open again for at least 12 hours after their departure to ensure for proper cleaning and aeration time. After each pet's stay:

• All bedding, including the duvet cover, feather topper, duvet insert, pillows, and blankets, is removed, dry-cleaned, and replaced.
• The mattress is checked and mattress protector replaced.
• Carpet is heavily vacuumed and thoroughly shampooed.
• Windows are left open to allow for proper ventilation.
• All upholstery is completely dry-cleaned.
  
  

The Ozionator or ""Green Machine"", an air-cleaning/purifying machine, is used to clean, disinfect, and remove all odors.

We have also taken the necessary steps to ensure you will not have any unwanted encounters with a pet. All guests are required to sign a waiver upon check-in agreeing to keep their pet on a leash or in a carrier while in public areas, out of all dining areas, and prevent noise, or any other disturbance by the pet.

Terms & Conditions

TERMS & CONDITIONS

• Cats and dogs are welcome at all participating hotels. Accepting reservations for guests with any other animal is at the hotel's discretion.

• In general, the weight limit of pet shall be 40 pounds or less. Dogs over 40 pounds may be allowed at the hotel's discretion and should be discussed with the General Manager prior to accepting the reservation.

• Guests traveling with pets will be required to sign a waiver at check-in, agreeing to uphold the guidelines of the hotel's pet policy:

- Keep pet on a leash or in a carrier while in public areas.

- Keep pet out of all Food & Beverage areas.

- Always be present while any member of the Hotel staff, such as Room Styling or Engineering, is in the room.

- Notify the Welcome Desk when leaving the pet unattended in the guest room regarding the duration for which guest will be away.

- Prevent noise, or any other disturbance by the pet, in the interest of other hotel guests.

- Pay for any additional cleaning bills or repairs should they be required.

• Guests will be provided with a pet in-room sign, which must be kept on the door for the duration of the stay.

• All fees are non-refundable.