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@jcoromina Can you please DM your stay details (name on res, dates) so we can address this right away? Thank you in advance.
7/25/14 10:53 PM
@richkeypics We understand your frustration. We contacted the hotel who advised they have provided complimentary internet for your stay.
7/25/14 10:50 PM
@richkeypics The room you are currently in is an upgraded room type, however, we have reached out and asked management to connect with you.
7/25/14 9:35 PM
@richkeypics Hi Richard. We would like to look into this for you. Please DM us your stay details so we can follow up with the hotel.
7/25/14 9:09 PM