W New York - Union Square
This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible Public Spaces
- Public entrance
- Service animals welcome
- Accessible route from public entrance to guest rooms
- Accessible route from public entrance to restaurant
- Accessible route from public entrance to meeting room/ballroom
- Valet parking
- Assistive listening devices for meetings
Accessible Guest Rooms
- Roll-in showers
- Bathtubs with grab bars
- Door bell notification device
- Telephone notification device
- Portable communications kits containing visual alarms & notification devices
- Mobility-accessible doors with at least 32 inches of clear door width
- Portable tub seats
- TTY (Text Telephone Device)
- Televisions with closed captioning for the hearing impaired
Please note, certain areas of the hotel are not fully accessible to guests with disabilities.
- Complimentary wheelchair-accessible transportation
- Accessible route from public entrance to registration
- Accessible route from public entrance to fitness center
- Accessible route from public entrance to business center
- Registration desk
- Concierge desk
- Fitness center
- Business center
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (1)(212) 253-9119.