W New York - Union Square
Lift Modernization: August 2014 - August 2015
From August 2014 through August 2015, the lifts will be undergoing modernization. During this time, there should be little disruptions to guests. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.
Age Requirement Policy
Guests must be 21 years or older to reserve a room.
Check Cashing Policy
Check cashing services are available to SPG Gold and Platinum guests who present valid identification for up to 250 USD per day.
Suite Dreams Policy
In an effort to create a peaceful environment for all of our guests, please be advised that parties of any kind are not permitted in any of our guest rooms or suites. Noise complaints are taken very seriously and may result in eviction without compensation.
A maximum of 4 guests are permitted in any room or suite at any one time. Any compensation given to guests disturbed by you or your guests may be charged to your account at the hotel's discretion.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets up to 40 pounds are welcome at the hotel. Guests are required to sign a waiver at check-in, in addition to paying a one-time, non-refundable cleaning fee. Guests will also be charged a daily fee that will be added to the room rate.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Smoke Free Policy
All guest rooms and public spaces are 100% non-smoking.