W Mexico City
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Restrictions on the Acceptance of US Currency
Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification.)
Check Cashing Policy
Hotel will cash personal checks for SPG Members only, with valid identification. Other conditions may apply.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pet Policy - Restrictions and Deposit May Apply
We welcome cats and dogs 40 pounds or less. Guests must sign a waiver upon check-in and will be charged 25 USD per pet, per day above the room rate. There is also a non-refundable 100 USD cleaning fee regardless of length of stay. Guests travelling with other pets should contact the hotel in advance.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.