W Dallas – Victory offers connecting rooms– one king room connecting with a double queen room. Please request for connecting rooms in advance, subject to availability.
Extra Bedding Policy
Our Whatever/Whenever® service will be thrilled to provide a crib for our wee guests, available by request. The crib measure 40”x43”28” and features a steel frame with a four-inch foam mattress.
While the hotel does not offer rollaway beds, blankets and additional pillows are available upon requests.
Please reserve suites directly through the hotel. Suites may not be reserved for parties. Suites include one king bed only. Please see the Guest Rooms page for complete details. Please contact the hotel for further information at 214-397-4100.
Alcoholic beverage service is restricted to those 21 years or older with valid picture identification. The Living Room Bar requires valid picture identification for admission into the establishment.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for fees at 214-397-4100.
We welcome cats and dogs 40 pounds or less. Guests must sign a waiver upon check-in and will be charged $25 per day above the room rate. There is also a non-refundable $100 cleaning fee regardless of length of stay. Pet guidelines:
Keep pet on a leash or in a carrier while in public areas.
Keep pet out of all Food & Beverage areas.
Always be present while any member of the Hotel staff, such as Room Styling or Engineering, is in the room.
Notify the Welcome Desk when leaving the pet unattended in the guest room regarding the duration for which guest will be away.
Prevent noise, or any other disturbance by the pet, in the interest of other hotel guests.
Pay for any additional cleaning bills or repairs should they be required.
Guests will be provided with a pet in-room sign, which must be kept on the door for the duration of the stay.
Please be advised that the room rate with a pet is $25 above the room charge plus a non-refundable $100 cleaning fee.
In an effort to create a peaceful environment for all of our guests, please be advised that parties of any kind are not permitted in any of our guest suites or rooms. Noise complaints are taken very seriously and may result in eviction without compensation.
A maximum of 4 guests are permitted in a suite or guest room at any one time. Any compensation given to guests disturbed by you or your guests may be charged to your account at the hotel’s discretion.
The safety and security of our guests and associates is of the utmost importance. The hotel prohibits any person from carrying any firearm in any manner onto the hotel premises, which are private property. Any firearm, whether it is a handgun or a long-barreled gun, carried onto the premises must be surrendered to hotel security for safekeeping. A guest who fails to abide by this policy may be asked to leave the premises.
Exempted from this policy are law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. Civilians, even those who are licensed and permitted to carry a firearm openly or concealed under local, state, or federal law, are not exempt from this policy.
Where can you breathe and feel rejuvenated? At W Dallas – Victory we are taking clean air to a new level. Our Guest Rooms are 100% non-smoking to ensure you're enjoying the cleanest air possible while you escape at your home away from home. Don’t let $200 go up in a cloud of smoke*. W Dallas – Victory does allow smoking in the following areas – Living Room Bar Patio, Zen Garden, WET Deck, Motor Court, and 2nd Floor Balcony.
*A $200 deep cleaning fee will apply to any guest who smokes in the room. Please contact the hotel for further information.
Check Cashing Policy
Check cashing services are available to guests. There is a limit of $50 per day and $300 per stay.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid major credit card must be presented at check-in. The hotel does not accept credit card authorization forms. Please email firstname.lastname@example.org to setup a third party credit card or call accounting at (214)397-4156.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
To arrange payment with a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to the guest's arrival. Contact the Accounting department Monday through Friday by phone at (214) 397-4156 or email email@example.com. After hours, please contact the Manager on Duty. Third-party credit card(s) are not accepted for arrivals within 72 hours.
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