W Retreat & Spa - Maldives
W Retreat & Spa - Maldives and guests with children
W Retreat & Spa - Maldives children policy: due to the design of our accommodations and the general layout and facilities of the retreat, it is not suited for guests below the age of 13. The retreat regrets that reservations that include children under the age of 13 cannot be honored. Please contact the resort for further information at firstname.lastname@example.org.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Seaplane Transfer Information
The quickest transportation to the resort is via Malé Seaplane Airport. The resort requires arrival and departure flight information before making seaplane reservations. Please click here to share flight details with our reservations team.
- Travel time to the resort is approximately 45 minutes.
- Roundtrip seaplane fee is 480 USD per person.
- The seaplane operates only during daylight hours, between 6am and 3:30pm.
- The maximum baggage allowance per person is 25 kilograms. The excess baggage fee is 5 USD per kilogram.
Please contact the resort for more information or to confirm transportation. The actual seaplane schedule will be determined one day prior to arrival or departure.
For guests arriving or departing between 3:30pm and 6:00am (when the seaplane is unavailable), the resort can arrange alternate transportation to or from the airport (MLE) via speedboat. The total journey time is approximately two hours, depending on sea conditions. The speedboat can take a maximum of 12 guests, including luggage. The timing and pricing of the speedboat transfer is as follows:
- From the resort to the airport at 7pm, and from the airport to the resort at 11pm, the fee is 300 USD per person each way (subject to a 10% service charge and GST tax). A supplemental fee of 300 USD per transfer will be charged if less than four passengers are aboard. Click here to learn more about the Terms & Conditions.
The resort requires flight details, including arrival time and flight number, for the arrangement any seaplane or speedboat transfer.
Please note that seaplanes only operate between 6:00am to 3:30pm based on scheduled timing and current weather conditions. The hotel will not take responsibility for supplementary charges incurred as a result of seaplane transfers being cancelled by Trans Maldivian Airways.
New Green Tax Beginning November 1, 2015
Beginning November 1, 2015, a new Green Tax of 6 USD per day per person will go into effect. This will be in addition to the 10% Service Charge and the 12% Goods and Services Tax.
Compulsory New Year’s Eve Dinner: December 31, 2015
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2015. The rate is 616 USD per adult. This will be automatically added to the room bill. Please contact the resort for further information.
Early Arrival/Late Departure Policy
The standard resort check in time is 2pm and the standard check out is 12pm. Guests wishing to have their room available due to early arrival or for late departure will be subject to room availability. The resort will try its best to accommodate however it cannot be guaranteed.
Family Plan Policy
The resort cannot accept children below 13 years of age due to the layout of the resort. Please contact the resort for further information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
Non-Resort Guests and Visitors
Non-staying guests and visitors are not allowed in the resort. In the event of special celebrations; i.e. weddings, parties, private dinners, etc, invited guests must stay overnight in the resort.
Pets are not allowed.
The resort accepts cash payments in U.S. dollars and euros only. Due to rules established by Maldivian banks, the resort is not able to accept USD notes from the 1990s or any note that is damaged (e.g., torn, dirty, pen marks). The resort does not accept traveler’s checks.
Room reservation must be made at least 3 days prior to arrival. Last minute bookings will be subject to availability at the discretion of the resort due to logistical limitations. Flight details must be provided at the time of the reservation to confirm transfer arrangements to and from the resort.
SPG Participation Disclaimer
All rooms at the W Retreat & Spa - Maldives are villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.
Please note that smoking is not permitted indoors in any of the accommodations. Smoking is permitted on the outdoor terraces or balconies of the villas. Smoking is also permitted in designated public areas within the resort.