Live the W Life - W Residences
Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.
Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $300 per day for Starwood Preferred Guests Gold Members and $100 per day for all other guests.
Connecting Room Policy
The hotel offers connecting rooms for most room types. All connecting rooms are with one king room and one double room. Please request connecting rooms in advance and please note that they are subject to availability.
Early Check-in Policy
Standard check-in time is 3pm. Early check-in cannot be guaranteed and is subject to availability.
Extra Bedding Policy
Wonderful, Spectacular, Fabulous, Accessible rooms, and some Cool Corner Suites cannot accommodate a rollaway bed. Our Whatever/Whenever® service will be thrilled to provide extra bedding for other room types. Please contact hotel directly for further details.
Gift Certificate Policy
We are pleased to offer gift certificates for purchase in US$50.00 denominations. Gift certificates must be presented at the time of check-in as a form of payment for noted services, are valid for one year from date of purchase and contain no monetary value. Please contact the hotel directly to purchase.
Suite Dreams Policy
In an effort to create a wonderful experience for all of our guests, parties of any kind are not permitted in our guest rooms at any time. Noise complaints are taken very seriously and may result in eviction without compensation. A maximum of 2 persons, per bed are permitted in a guest room at any one time. We enforce a no-outside alcohol policy within the hotel and we reserve the right to hold any outside alcohol until departure. Suite Dreams Waivers are to be signed prior to or upon arrival.
Please note that the Cool Corners, Spa and Wow Suites can be affected by bar noise from Thursday through Saturday nights.
Package Handling Policy
We are happy to accept, hold and ship packages on behalf of hotel guests for a handling fee. Please contact our Whatever/Whenever® service for more information on surcharges.
Pets weighing up to 40 pounds are welcome in our guest rooms with a 100 USD non-refundable deposit and a 25 USD daily cleaning fee. Only cats and dogs are allowed. The pet must be accompanied by an owner at all times on a leash or in a crate. Pets are not allowed in dining outlets or in WET. A waiver must be signed at check-in. Guests will be responsible for repairs of excess damage of if deep cleaning is required. The general manager is happy to accept pets over 40 pounds on a situational basis.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We accept all major credit cards: Visa, MasterCard, American Express, Discover, Japan Credit Bureau and Diner's Club. We regret that we cannot accept cash payments for deposits. Guests checking into the hotel must present a valid driver’s license or passport matching the name on the reservation and an actual credit card matching the provided identification. At minimum, credit cards will be authorized for the for payment of the room, tax and $150 per stay for incidentals.
For payment arrangements to a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to arrival. Contact Anthony Iocca, Monday through Friday at (480) 970-2109 or email ryan.anton@Whotels.com. After hours, please contact the Manager on Duty.
Purchase Order Acceptance Policy
We regret that we do not accept purchase orders.
Effective February 7, 2012, all of our accommodations are smoke-free. Smoking is allowed on patios only. Ashtrays are available upon request. A $200 fee will be charged if evidence of smoking in room is confirmed.
Hotel does not offer a waitlist. Please check back to find availability.