Guests must be 21 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Extra Bedding Policy
Our Whatever/Whenever® service will be thrilled to provide a crib for our wee guests, available by request. The crib measures 40"x43"x28" and features a steel frame with a four-inch foam mattress. While the hotel does not offer rollaway beds, blankets and additional pillows are available upon request.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Hotel does not offer a waitlist. Please check back to find availability.
Politique relative à l’enregistrement et au départ
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.
The hotel is compliant with federal government regulations for the Americans with Disabilities Act. Room amenities include close-captioned TV, roll-in showers, lower door viewers and handicap parking and lowered toilet seats. Please contact our Whatever/Whenever® service for TDD equipment set-up.
Guests must be 21 and over to consume alcoholic beverages, with a valid driver's license or passport.
We welcome cats and dogs 40 pounds or less. Guests must sign a waiver upon check-in and will be charged $25 per pet per day above the room rate, with only one pet allowed per room. There is also a non-refundable $100 cleaning fee regardless of length of stay.
Service animals that provide assistance to individuals with disabilities are not pets. They are welcome at the hotel and are not subject to the policies and restrictions that apply to pets or other animals.
Politiques relatives à la santé et au bien-être
Please note that the use of guestrooms or suites for social events (bachelor/bachelorette party, celebratory events, birthdays, spring break, etc.) is not allowed. Bookings of guestrooms and suites for use of private events may be subject to additional fees/surcharges. For all inquiries regarding parties and social events of any kind please contact the property directly for assistance.
All guest rooms and public spaces are 100% non-smoking. A $200 deep cleaning fee will be charged to any guest who violates the non smoking policy.
Politique relative aux règlements
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card with photo identification. There is a limit of $50 per day. Starwood Preferred Guest Gold and Platinum members enjoy a $200 limit per day.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
We require a major credit card (Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche) to be presented at check-in. While cash is accepted, an additional incidentals deposit of $200 per day is required.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact Leigh Post at W Atlanta - Downtown Executive Offices at (404) 582-5736.
We accept all major credit cards: Visa, Mastercard, American Express, Discover, and Diner's Club. In the absence of a major credit card, a one night deposit by check or money order must be received by the hotel prior to the guest’s scheduled arrival. We occasionally accept credit card authorization. Please contact Whatever/Whenever® for further details.
Un message de W Hotels
Live the W Life - W Residences
Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.
Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW