Announcements
Special Conditions
Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Hotel Policies
ADA Policy
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests have to be 18 years or older with a valid photo ID to check-in.
Connecting Room Policy
W Hong Kong offers 21 connecting rooms – select Wonderful Rooms (King) connect to Wonderful Rooms (Twin) and select Marvellous Suites, WOW Suites and the Extreme WOW Suite in King configurations connect to Spectacular Rooms (Twin). Please request for connecting rooms in advance, subject to availability.
Early Departure Policy
Please notify the hotel of early departure at least 24 hours in advance of the departure to avoid a 1 night penalty charge.
Late Checkout Policy
We are happy to offer complimentary late check-out through 2pm, based on availability. Guests wishing to retain their rooms through 6pm may do so for half a day's surcharge, or for a full day's surcharge after 6pm, based on current room rates.
Occupancy Policy
Two adults are allowed per room at the regular rate. Rooms can accommodate a maximum of three adults, however supplement charges will apply. Two adults and one child (0-12 years of age) are allowed when using existing bedding in the room. A rollaway bed is allowed in selected rooms for a fee.
Pet Policy
We regret that due to Hong Kong law, we cannot accept pets at the hotel.
Smoking Policy
While there are two smoking floors at W Hong Kong, local laws apply to all other areas of the hotel. Smoking is not permitted in public areas, restaurants and lounges, and all recreation facilities.
Visa/Passport Policy
We asks for all guests to provide valid photo identification, such as a passport or ID card, upon check-in.