There are connecting rooms available. Please contact the hotel directly to verify availability.
Extra Bedding Policy
Cribs are provided upon request. Hotel does not provide blankets, bumpers, or pillows with our crib. Guests must bring their own. Rollaway fee applies for guest 12 years of age or older.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Early arrivals are granted upon request, subject to availability and charged according to hotel policy.
For security purposes, a valid passport is required at check-in for all guests aged 18 or older, unless they are escorted by adult relatives. Additional requirements may apply for local residents.
All guests must present valid identification. Each Qatari national must present an identity card, and each non-Qatari must present a passport. For Qatari family accommodations, each couple must present a marriage certificate as well as both spouses’ identifications. Non-Qatari couples are not required to present marriage certificates. Qatari females are entitled to stay at the hotel if they present valid identification and if they are at least 30 years old. All guests under the age of 18 must be escorted by an adult family member.
Late Checkout Policy
Late check-outs are granted upon request, subject to availability and charged according to hotel policy.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification). State of Qatar Law also applies.
We welcome cats and dogs 40 pounds or less in our residence apartments only. Cats and dogs are not permitted in the hotel. Guests must sign a waiver upon check-in and will be charged QR150 per pet per day above the room rate. There is also a non-refundable QR500 cleaning fee regardless of length of stay. The General Manager is happy to accept pets over 40 pounds in our residence apartments on a case-by-case basis. Please contact the hotel for additional information.
Check Cashing Policy
No personal checks are accepted.
Credit Card Policy
The credit card used for a prepaid booking must be presented at check-in. If it is not, the hotel reserves the right to deny check-in or collect a guarantee payment, in cash or from another credit card.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.