W New York - Downtown
Live the W Life - W Residences
Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.
Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW
Important Notice Regarding Customer Payment Cards
Please go to www.starwoodhotels.com/paymentcardsecuritynotice for information regarding a recent payment card security issue
The hotel is compliant with federal government regulations for the Americans with Disabilities Act. Room amenities include TDD, close-captioned TV, handrails in bathroom by the toilet and shower, lowered toilet seats, roll-in showers, lower door peepholes and handicap parking. Please contact our Whatever/Whenever® service for TDD equipment set-up.
Guests must be 21 and over to purchase or consume alcoholic beverages, with a valid driver's license or passport.
Age Requirement Policy
Guests must be 18 years of age or older to reserve a guest room.
Babysitting/Child Care Policy
Babysitting services can be arranged through Whatever/Whenever® with at least 24 hours advance notice.
Check Cashing Policy
Check cashing services are available to Starwood Preferred Guest members who present a valid, major credit card with photo identification, for a limit of $100 per entire stay. Starwood Preferred Guest Platinum and Gold members who present a valid, major credit card with photo identification have a limit of $300 per entire stay.
In the case of an unexpected event, such as fire, flood, earthquake or any catastrophe that makes it illegal or impossible to fulfill the reservation, all cancellation fees are waived without penalty.
Connecting Room Policy
The hotel offers a limited number of connecting rooms in king-to-king and king-to-double/double configurations. Please request for connecting rooms in advance, subject to availability. Please note that a Spectacular Room cannot connect to a Wonderful Room.
Credit Card Policy
We require a major credit card (Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche) to be presented at check-in. While cash is accepted, an additional incidentals deposit of $200 is required. We accept eCredit Card Authorization Forms; please contact the hotel for further details.
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.
Gift Certificate Policy
Valid only for the duration stated in the Gift Certificate, unless otherwise instructed, and booking is subject to availability. Please contact the hotel in advance of planned stay while making a reservation using the Gift Certificate.
Late Checkout Policy
Standard checkout is at 12pm. A late checkout of half the daily rate will be charged for late checkouts after 2pm. For any checkout after 6pm a full nightly rate will be charged. All late checkouts are based on demand and the hotels ability to offer.
We welcome cats and dogs 40 pounds or less. Guests must sign a waiver upon check-in and will be charged $25 per pet per day above the room rate. There is also a non-refundable $100 cleaning fee regardless of length of stay.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We strictly enforce a no-smoking policy throughout all guest rooms and public spaces (indoor and outdoor). A $250 deep-cleaning fee will apply to any guest who smokes in a guest room.
Tax Exempt Policy
To receive proper credit for Tax Exempt Status, a New York state tax exempt form will only be accepted at check-in or by fax.