W Barcelona

  • Placa de la Rosa dels Vents, 1,
  • Final Passeig de Joan de Borbo
  • Barcelona,
  • 08039
  • Spain
  • Map

W Barcelona
Announcements

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Children's Access to Facilities

Due to the design and general layout of facilities at the hotel, there are no special designated areas for children. Children under 12 years of age are not allowed in Eclipse. Children between 12 and 18 years are granted access in Eclipse until 9pm with adult supervision. Children under 16 years of age are only allowed on the WET Deck with adult supervision. For more information, please contact the hotel directly.

Tourist Tax Beginning November 1

Beginning November 1, 2012, a local tourist tax of 2.5 Euros per person, per night, will be applied upon check-out. Please contact the hotel for further information.

Hotel Policies

3:00 PM     12:00 PM

Disability Accessbility Policy

The hotel provides amenities compliant with the needs of guests with disabilities, including TDD, close-captioned TV, handrails in bathroom by the bathtub and toilet, lowered toilet seats, roll-in showers, lower door peepholes and handicap parking. Please contact Whatever/Whenever® service for more information.

Alcohol Policy

Guest must be 18 years of age or older to purchase or consume alcohol. A valid identification is required to purchase alcohol. Guests are not permitted to bring alcohol into the hotel and alcohol may not be removed from the hotel property. Please contact the hotel for further information.

Age Requirement Policy

Guests must be 18 years or age or older to reserve a guest room.

Babysitting/Child Care Policy

Per hotel policy, the hotel cannot arrange childcare. For phone numbers of local companies that provide childcare service, please email whateverwhenever.wbarcelona@whotels.com.

Check Acceptance Policy

We regret that we do not accept personal checks.

Connecting Room Policy

Connecting rooms are available. All Cool Corner Suites connect with either Fabulous or Wonderful Twin bedded Rooms. Other connecting room categories are also available. For more information or to make a request, please email wbarcelona.reservations@whotels.com

Currency Policy

Please note that all prices are quoted in Euro, do not include taxes or gratuities, and may be subject to change.

Dress Code

There is an evening attire dress code for Eclipse—please contact the hotel directly for more information.

Early Departure Policy

An early departure fee of €100 applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.

Extra Bedding Policy

Our Whatever/Whenever® service will be thrilled to provide extra bedding for specific room categories with king beds, available upon request for a fee. Rooms with twin beds cannot accommodate rollaway beds. Please contact the hotel for more information on associated charges.

Cribs are complimentary. For safety reasons, only a fitted crib sheet and a fitted mattress pad are provided with the crib. Upon guest request only, hotel can also provide a crib blanket

Facility Use Policy: Spa and Gym

Access to the Spa WET® area is based on availability. A charge of 20 EUR per person applies and reservations are required on weekends and during high season. Complimentary access to the Jacuzzi, sauna, and steam room is guaranteed when booking facials, massages, or body treatments.

Access to gym’s sauna is complimentary for all hotel guests.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Policy

Please contact the reservations department directly at wbarcelona.reservations@whotels.com to purchase or redeem gift certificates.

Package Handling Policy

We are happy to accept, hold and ship packages on behalf of hotel guests for a handling fee. Please contact our Whatever/Whenever® service for more information on surcharges.

Pet Policy

We welcome cats and dogs 18kg (40 pounds) or less. Guests must sign a waiver upon check-in and will be charged €25 per pet per day above the room rate. There is also a non-refundable €100 cleaning fee regardless of length of stay. Please ensure to include pet's name, breed, size, age and weight in the reservation.

Please note that pets are not allowed in public areas such as restaurants and the WET® pool deck.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Third Party Payment Policy

Third party credit card payments are not accepted. 

Please contact the hotel’s reservation team via email at Wbarcelona.reservations@whotels.com to receive a proforma invoice including bank details. Please note that bank transfers are only accepted when received at least 7 days prior to the arrival date.

Smoking Policy

We strictly enforce a no-smoking policy throughout all designated hotel guest rooms and indoor public spaces. Guests may request smoking rooms at the time of check-in, subject to availability. A cleaning fee of 200 EUR will be charged if evidence of smoking is found in a non-smoking guest room. Please contact the hotel for more information.

Visa/Passport Policy

We ask for all guests to provide valid passport upon check-in.