W Beijing - Chang'an
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with valid photo identification to check into a room.
Personal checks are not accepted.
Credit Card Policy
The cardholder must be present for the hotel to accept a credit card as form of payment. Most major credit cards are accepted; however, China Union Pay Cards are not accepted for deposits and can only be accepted at checkout.
A third party who wishes to pay for a guest’s room must complete an Authorization Approval Form and fax or e-mail a clear copy of the credit card’s front and back before the guest’s arrival. Please specify which charges can be charged to the credit card.
Early Departure Policy
The hotel accommodates early departures upon request. An early departure fee may apply, depending on the terms of the reservation. Please contact the front desk for more information.
Early Arrival Policy
Early arrivals are granted for a fee, subject to availability. For an early arrival before 6am, the fee is equal to one night’s room rate. For an early arrival between 6am and 11am, the fee is 50% of one night’s room rate. To guarantee an early arrival, please reserve the room for the previous night.
Extra Bedding Policy
Our Whatever/Whenever® service will gladly provide one extra bed per room, subject to availability upon arrival. Fees apply. Please request extra bedding when booking your reservation.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
Standard checkout time is 12 noon. Guests who check out between noon and 6pm will be charged 50% of one night’s room rate plus tax. Guests who check out after 6pm will be charged an additional night.
Docile, healthy cats and dogs weighing less than 15 kilograms are permitted, as are other small, traditional domesticated pets. A cleaning fee will be charged.
The hotel accepts local currency and foreign currencies according to local bank policy.
Public spaces are 100% non-smoking; however, designated outdoor smoking areas are available. Both non-smoking and smoking guest rooms are available. A fee of one night’s room rate will be charged to any guest who violates the smoking policy.