Políticas do hotel
Disability Access Policy
The hotel facilities are wheelchair accessible. Wheelchair accessible guest rooms are available upon request.
Alcoholic beverage service is restricted to those 20 years or older with valid identification. Acceptable forms include a passport or Thai ID card.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Babysitting/Child Care Policy
Indulge in some me time. We are pleased to offer babysitting services upon request, for a fee. Reservations required.
Check Acceptance Policy
Personal checks are not accepted. The hotel accepts bank cashier’s checks and traveler’s checks with valid identification. Other conditions may apply. Please contact the hotel for additional information.
Connecting Room Policy
Connecting rooms are available. Spectacular King Rooms and Studio Suites can connect with Cool Corner Rooms. Please email email@example.com for more information or to request connecting rooms.
Rates confirmed in USD may be converted to local currency at the time of your stay. Rates are based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Early Departure Policy
We are pleased to accommodate early departures upon request for a fee equal to one night’s room rate plus tax and service charge. This fee applies to all guests checking out prior to their departure date that is confirmed at check-in.
Early Arrival Policy
Early arrivals are granted upon request, subject to availability. To guarantee early check-in, we recommend reserving the room or suite for the night prior to arrival.
Green Program participation is optional for all guests.
Extra Bedding Policy
Cribs are available free of charge. Rollaway beds are available for an additional charge in selected rooms only.
Family Plan Policy
We are pleased to welcome children 12 years old and under in existing guest bedding for no additional fee.
Gift Certificate Policy
We are pleased to offer hotel gift certificates. Gift certificates can be purchased at the Welcome Desk or by contacting the hotel in advance firstname.lastname@example.org or call (66)(2) 344 4000. See the back of the certificate for rules and stipulations.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a passport and a Thai government-approved identification card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
We are pleased to accommodate late checkout based upon availability for an additional charge. For late checkouts before 6pm, a charge equal to a half-day's room rate will apply. After 6pm, a full night's room rate will apply. Taxes are additional.
You’re invited—and your pet is too. Experience W Bangkok with your four-legged friend by your side. Please note that cats and dogs must be 40 pounds or less and a 750 THB fee per pet, per day will apply, along with a non-refundable 3,000 THB cleaning fee (regardless of length of stay).
While we are pleased to accept both cash and major credit cards, all foreign currencies must be converted to Thai Baht (THB).
The pool is for hotel guest use only.
All public spaces are 100% non-smoking. Smoking is only permitted in outside areas and selected smoking rooms. The penalty for smoking in non-smoking rooms is 3,000 THB.
Join us—just don’t forget your ID. All guests must present a passport or government-approved Thai ID upon check-in.
Of course we offer a waitlist. Please contact the hotel directly to be placed on the waitlist—you will be notified via phone when a room becomes available.