Connecting rooms are subject to availability and must be booked directly through the resort. For information on configurations, please contact the resort by phone or email: Reservations.WVerbier@whotels.com.
Extra Bedding Policy
We are pleased to provide cribs and rollaway beds, upon request and subject to availability. Please note that only suites may accommodate rollaway beds, while both rooms and suites may accommodate cribs. A nightly fee, inclusive of breakfast, will be charged for rollaway beds.
Please reserve rollaway beds or cribs in advance to ensure availability.
Family Plan Policy
We are pleased to provide complimentary cribs for children three years old and younger upon request, subject to availability. For more information or to make a request, please contact the resort by phone or email: Reservations.WVerbier@whotels.com.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Welcome. Early arrivals are granted upon request, subject to availability. Fees apply.
Early Departure Policy
We’re happy to accommodate early departures upon request. Guests who change their departure date after check-in will be charged an early departure fee equal to one night's room rate plus tax. Please note, prepaid reservations will be charged an early departure fee equal to 100% of the reservation. All guests will be asked to confirm their departure date upon check-in.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license or passport. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
We are pleased to accommodate late checkouts based upon availability. For late checkouts after 11am, a fee equal to a half-day room rate will apply. After 6pm, 100% of the daily room rate will apply.
The resort features six guest rooms with disability access. Additionally, one wheelchair-accessible lift per building ensures that guests are able to access all resort areas and venues.
Full alcoholic beverage service is restricted to guests 18 years or older, with a valid photo ID. Guests aged 16 to 18 may purchase beer, cider, and wine only.
You’re invited—and your pet is too. Experience W Verbier with your four-legged friend by your side. Please note that cats and dogs must be 18 kilograms or less (no other pets are permitted) and a 50 CHF fee per pet, per day will apply.
Children under the age of 16 must be accompanied by an adult when at the WET®, our indoor-outdoor pool. Both FIT, our gym, and WET® are available to external guests for a fee.
Health & Well-Being Policies
Environmental Green Policy
We are pleased to feature the Make a Green Choice (MAGC) Program, which provides guests with the daily option to decline STYLE services. In recognition of their participation, guests who opt into MAGC receive SPG points, which they can keep or allow us to donate to UNICEF's environmental work for children.
Sorry. In adherence with Swiss Law, all guest rooms and public spaces are 100% non-smoking. A cleaning fee of 250 CHF will be charged to any guest who violates the smoking policy. Smoking is permitted outside the resort and on the terraces at AROLA and W Living Room. The W Living Room Cigar Lounge is devoted exclusively to cigar smokers.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Tax Exempt Policy
Per Swiss tax law, W Verbier offers tax exemption to government officials.
A Message from W Hotels
Live the W Life - W Residences
Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.
Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW