W Singapore - Sentosa Cove

  • 21 Ocean Way
  • Singapore,
  • 098374
  • Singapore
  • Map

W Singapore - Sentosa Cove


Live the W Life - W Residences

Iconic. Innovative. Influential. Every W Residence is a new chapter in our dynamic story and a unique and individual expression of visionary modern living. Fusing landmark architecture with a spectrum of local and global influences—past, present and future—and our signature W features and amenities, The Residences accentuate qualities indigenous to our locations, creating an exhilarating, harmonious relationship with our environment.

Live the W life 24/7/365 from New York to London, Hollywood to South Beach, and all points in between. Own the WOW

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Access Information

All hotel guests must present their hotel confirmation (printed or by mobile device) to enjoy complimentary access to the island. If no confirmation is presented, guests will be required to pay the Sentosa Gantry fee of 4 – 6 SGD to access the island. Please contact the Whatever/Whenever® team at WhateverWhenever.Singapore@whotels.com for the schedule of the daily shuttle bus from the hotel to Vivo City, Tanjong Beach, Resort World, Orchard Road and the financial district.

Guest Room Water Pressure Information

The resort is the only Building and Construction Authority (BCA) Green Mark Platinum awarded hotel in Sentosa and has developed techniques that reduce energy and water consumption. Please note that this does lead to some loss of water pressure in the guest rooms. Please contact the resort for additional information.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age for Registration Policy

Guests must be a minimum of 18 years old, with a valid photo ID, to check-in.

Check Acceptance Policy

We're sorry. We regret that we are unable to accept personal checks.

Connecting Room Policy

Connecting rooms are available upon request at check-in. Hotel features connecting rooms with the following setups:   

  • Spectacular King Room & Spectacular Twin Room
  • Fabulous King Room & Fabulous Twin Room
  • Marvelous Suite King & Spectacular Twin Room
  • Marvelous Suite King & Fabulous Twin Room
  • Fantastic Suite King & Fabulous Twin Room
  • Wow Suite King & Fabulous Twin Room
  • Extreme Wow Suite King & Fabulous Twin Room

Early Departure Policy

The hotel accommodates early departures upon request. An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.

Early Arrival Policy

Welcome. Early arrivals are granted upon request (subject to availability) and charged according to resort policy. To guarantee immediate access to your guest room or suite upon early arrival, please make a reservation for the night prior.

Extra Bedding Policy

Our Whatever/Whenever® service will gladly provide complimentary cribs for our youngest guests. Requests for cribs or rollaway beds are addressed based on availability upon arrival and room type booked. Please request extra bedding at the time of booking.

Family Plan Policy

Children 12 or younger sleep for free in the existing room bedding. Rollaways and cribs are available upon request at no additional cost and are based on availability upon arrival. Buffet breakfast is available for children at 50% off the regular adult price.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

Come again. We are happy to accommodate late checkouts between 12pm and 6pm (based on availability) for a half-day room rate. For checkouts after 6pm, a full-day room rate will apply.

Noise/Disturbance Policy

Parties and private events are strictly prohibited in our guest rooms. Please contact our catering specialist or our Whatever/Whenever® service to arrange an event.

Occupancy Policy

In a Wonderful Room or a Fabulous Room with a king-size bed, the maximum occupancy is either three adults, or two adults and two children (12 years of age and under). In a Fabulous Room with twin beds, the maximum occupancy is either four adults, or two adults and two children (12 years of age and under). For a fee, extra beds can be provided for the third and fourth guests; however, they are subject to availability.

Sentosa Gantry Fee

Guests must present a printed confirmation letter to the Sentosa gantry to enjoy free access to the island.

Pet Policy

Pets are not allowed.

Payment Policy

We are pleased to accept third-party authorizations. Please note that a credit card authorization form must be completed and faxed or emailed to the resort, along with a clear copy of the front and back for the credit card, prior to guest’s arrival. Further, third parties should specify which charges may be charged to the credit card. Contact the resort for additional information.

Please note that a deposit or security bond of 150 SGD per room per night is requried for all rooms. Deposits may be placed in cash or on a credit card at check-in time.

Pool Policy

Registered hotel guests have 24-hour access to the WET® outdoor pool. Other guests can access WET for a fee of SGD 45++ per person from 7am to 7pm Monday through Thursday, except on public holidays and holiday eves. Children younger than 12 must be accompanied by parents or guardians at all times.

Restaurant Policy

Children aged at least 8 years old are welcome to dine at SKIRT when accompanied by an adult.

Smoking Policy

Smoking rooms are subject to availability and may be requested at the time of check-in. Designated smoking areas are also provided throughout the hotel.  A deep cleaning fee of 500 SGD will apply to any guest who smokes in a non-smoking guest room or public area.