Stream Rooms Closed: November 20 - 29, 2014
From November 20 to November 29, 2014, the steam rooms in the male and female changing rooms will be closed for maintenance. During this time, the sauna and Jacuzzi will remain open. Please contact the hotel for further information.
WET® Closed for Chill Skating Rink: Dec. 17 - Jan. 23, 2015
From December 17, 2014 to January 23, 2015, WET® swimming pool will be closed and transformed into CHILL Ice Skating Rink. Hotel guests will have complimentary access. During this time, noise may be experienced. Please contact the hotel prior to arrival if special arrangements are required.
Scheduled Check-In Time Required: December 31, 2014
On December 31, 2014, traffic closures may occur around the hotel. This is due to a series of New Year’s Eve events around Taipei City Hall and in the XinYi Distict. In order to eliminate the waiting time for check-in, a scheduled check-in time will be implemented on December 31, 2013. Please pre-plan your arrival by including the arrival time at the time of the reservation. Please contact the hotel for further information.
Guests must be 18 and over to consume alcoholic beverages, with a valid photo ID or passport.
Age Requirement Policy
Guests must be at least 20 years or older with a valid photo ID to check-in.
Babysitting/Child Care Policy
Babysitting services are available for a charge, and can be arranged with at least two weeks' advance notice.
Check Acceptance Policy
We regret that we are unable to accept personal checks.
Connecting Room Policy
The hotel offers connecting rooms between Marvelous Suite (King) to Fabulous Room (Twin) or Fantastic Suite (King) with external connecting to Wonderful Room (Twin). Please contact hotel to confirm availability.
Please note that all prices are quoted in Taiwanese dollars (TWD), do not include taxes or gratuities, and may be subject to change.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Early Departure Policy
The hotel accommodates early departures upon request. However, an early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.
Early Arrival Policy
Check-in time is 3pm. Early arrivals are granted upon request, subject to availability and charged according to hotel policy. To guarantee immediate access to your room upon early arrival, please reserve the night prior.
Extra Bedding Policy
Our Whatever/Whenever® service will be thrilled to provide a crib for our wee guests, free of charge. Rollaway beds are also available for a fee. Additional beds are allowed in select rooms by request. Please advise of your needs while making your reservation.
Late Checkout Policy
Standard checkout is at 12pm. A late checkout fee of half the daily rate will be charged for late checkouts through 6pm. For any checkout after 6pm, a full nightly rate will be charged. All late checkouts are based on demand and the hotel's ability to offer it.
Two adults are allowed per room at the regular rate. Rooms can accommodate a maximum of three adults; however, additional charges will apply.
Two adults and one child (0-12 years old) are allowed in a room with an existing king bed. Two adults and two children (0-12 years old) are allowed in a room with existing twin beds.
We regret that we cannot accept pets at the hotel.
This hotel accepts a variety of credit cards for payment; however, China Union Pay Cards are not accepted for deposits and can only be accepted upon checkout.
A third party wishing to pay for a guest's room in the hotel must complete an Authorization Approval Form and fax or e-mail a clear copy of the front and back of the credit card prior to the guest’s arrival. Please specify which charges can be charged to the credit card. Please contact the hotel for more information.
We strictly enforce a no-smoking policy throughout all areas of the hotel, including guest rooms, restaurants, function rooms and all public areas, except for designated smoking areas on the 8th and 31st floors. A 3,000 TWD to 10,000 TWD daily fine will be issued to all violators of this policy.
We ask for all guests to provide valid photo identification, such as a passport or ID card, upon check-in.