W New York - Times Square
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For reservations or rate inquiries, please call us at the number listed above. We cannot accept reservations or rate inquiries by email. If you have a question or request about your existing reservation, please feel free to contact us via the email link above. All requests are subject to availability and cannot be guaranteed.
Billing & Accounting
For billing inquiries, please contact the hotel directly by e-mail or by phone Monday - Friday from 9am to 4pm (EST). Please ask for the Billing Department.
Third party credit card arrangements: Please phone the hotel directly and ask for the Accounting Department or Customer Care at (212) 407-2917, Monday through Friday 9am - 5pm. After hours, please contact the Manager on Duty.
Want Insider access to New York's hottest spots? Contact our concierge team for restaurant recommendations and details about local attractions. Our team has the inside scoop and can tell you what's hot and what's not in NYC!