Rated 4 out of 5 by Vcosta Great experience but a disaster check out process
Everything was great but at the end, the check out process was horrible. I spent more than 45 min waiting for check out. Something need to change about this because i will never come back due to that. I loose my flight because of that
July 29, 2013
Rated 5 out of 5 by Andy67 Luxurious, Spacious and fantastic vibe
We had a fantastic one week stay at the W Barcelona and would definitely recommend this hotel to everyone. The hotel was luxurious, the vibe was excellent, fantastic location with an awesome view of the beach and ocean, our rooms were spacious and the upgraded suite was fabulous. Some of the staff really went out of their way to accommodate our requests, and everyone was extremely efficient. We really enjoyed our stay at the hotel and would rate it as one of the best W experiences.
July 28, 2013
Rated 3 out of 5 by MGMunich Overhyped
The W Hotel is overhyped and overcrowded. Restaurants are Ok. Not a classical W Hotel as e.g., in the USA. Poor service.
July 28, 2013
Rated 5 out of 5 by JoTPE79 What every W should be
This W has the best spot on the beach so it offers panoramic view if you are in the right now. We stayed at a fabulous room and the sea view was spectacular. The bliss spa and the eclipse bar was below our expectation, but again we stay during the week so there was't too much traffic (music was great). The pool is indeed quite small so I would imagine on weekends it can get quite crowded, which might be a disappointment for those who pay a very high premium for this property.
Staffs are great; they could be slow in some occasions but it is understandable during check out rush hours. The hotel is far from tube station, but there is a handy bus (line 17) stop in the back of the hotel that takes you to city center. Buy the 10-trip card to save, or take taxi.
July 25, 2013
Rated 5 out of 5 by Katie84 Great SPG experience
I stayed back in November and was pleasantly surprised by my SPG welcome and upgrade. Staff was very accommodating. Can't wait to come back in July to experience the beach and pool.
July 24, 2013
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013
Rated 3 out of 5 by albans Exceptionnal hotel, but packed in July!
Our stay there was nice, but there's clearly too much people in July and the staff is a bit overloaded... Big waiting time on cocktail orders, trouble to find free spot next to the pool and overall a feeling that there's too much people around.
July 22, 2013
Rated 5 out of 5 by Engine402 Flagship W
This is how a W should be. We had a great stay and were treated very well.
July 20, 2013
Rated 5 out of 5 by JuliaAnn A Dream Vacation
A dream location for an anniversary trip, a family with young children or parents with older teenagers.
This is a place where you can relax with the beach and sea breezes or have an busy trip with water sports, sightseeing and a very active nightlife.
We spent our time sightseeing and at the beach.
July 20, 2013
Rated 4 out of 5 by Salazio No poolrules what so ever
If you want to spend a day by the pool you need to go up 7am and sit in the chair the hole day. If you just go a way for lunch in 30 min some other guests just has moved your stuff (or just throw it away)
There are no poolstaff that are in charge and control the area. It is like a war zone, kids are jumping in the pool at splash a lot, they are throwing balls to each other and you maybe hit by a frisbee.
If you want to use SWEAT be prepared that it is 30 degree Celsius inside the gym. Maybe that's why it is called SWEAT.
July 20, 2013
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 5 out of 5 by AlfBendik Overall the best hotel in Barcelona.
I have stayed at 12 different 5 star hotels in Barcelona, and W is simply the best.
July 16, 2013
Rated 5 out of 5 by fayette outstanding service
Our 10 day stay at W Barcelona was amazing. The location is perfect with views of the beach and port and walking distance to the City. The staff were extremely friendly and helpful. When we first checked in Guillano from “whatever/whenever” was understanding and helpful. He also contacted us during our stay to make sure we were happy and satisfied. This attention to detail was also evident by staff at breakfast. Despite all the hotel guests they remembered how we preferred our morning coffee! They also made us feel welcome and we are particularly grateful to Otto and Mauro for their warm and friendly interactions. We will miss them!
The W Barcelona is an exceptional hotel and we highly recommend it.
July 15, 2013
Rated 5 out of 5 by NancyAtlanta Spectacular Trip to Spain
I hardly ever write reviews but I believe your hotel was so warranted for one. I have to give big kudos to several of your team - front desk - Patrick "Patricio" - who was so wonderful when we checked in and worked on my Platinum upgrade. He also booked us into the most incredible restaurants and was just wonderful.To Claudia who opens the door to the pool - she helped me on the phone with an issue I was having and always had a wonderful smile. To Shane from Ireland and Carlos - the most wonderful guys to help you navigate around. And finally Isabel who took charge of a miscommunication with our departure limos to making the correction immediately. Will book next year with you again!!!!
July 15, 2013
Rated 4 out of 5 by A2NY Great property with a couple of issues
Great new hotel and location. Seriously need to resolve pool chair situation (inadequate for the size of the property)
July 15, 2013
Rated 3 out of 5 by FirstTimeinIstanbul Party Central!
Well, if you want the best vantage point in Barcelona, you've come to the right place. This hotel has so many great attributes (e.g.: architecture, decor, restaurants), that it's hard to complain. However, be aware that DJ's crank it up on the pool deck on Saturday nights, so much so that the actual words to the songs (no exaggeration) can be clearly heard through the sealed floor-to-ceiling windows fifteen floors above. Not wanting to complain about a good party but recognizing an early departure the next morning, two phone calls to the seemingly uninterested manager-on-duty failed to resolve the noise issue until midnight.
July 14, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 3 out of 5 by SPG1402 Only for the young and wealthy
First no one can deny how fabulous this hotel looks. It is very modern and hip. With that being said the staff seemed to be very pretentious. They are selective on who gets mediocre service and treatment. The restaurants were good but the service was extremely slow with no apologies or reason. It was definitely not 5 star standard of service. The beach in front of the hotel was decent to swim and enough lounge chairs. Hotel guest should be informed to reserve chairs by the pool a day in advanced. I went around 10am and was told everything had been taken. The hotel was 100% occupancy so this was understandable. The gym was great and never crowded. I would recommend this hotel for young people with money. If you don’t fit the “look” then you might get looked over like many that I witnessed.
July 8, 2013
Rated 3 out of 5 by ThreeLadies This hotel has the best location in Barcelona
The location was great, the hotel looks good. But the Spanish staff lacks any knowledge of English. At the reception was only one English proficient.
When paying in cash, (while waiting for our room number) the bar tender was very reluctant to give our change after more than 45 mins waiting and having been asked twice (it was change for a bill of €50)
The carpet in our room was not clean.
The W rates as a 6; therefor we expected more, like clean towels twice a day, and better service at reception and concierge desk.
Every night the lobby was very noisy with loud music and lots of noisy screaming people!
July 7, 2013
Rated 4 out of 5 by Alberto9 Dr.
The Hotel was excellent and the staff very friendly and attentive-especially Sara concierge at W hotel. She was exceptionally nice and treated me with high regard. She was helpful in arranging a transfer to other SPG hotel for myself and family. Sara should be given a raise and praised for her dedication to helping people. Please thank her as I had limited time and only had a few Euros to provide as a gesture. Gracias Sara- Margarita from Eclipse bar was sensational. She organized a nice little reception for my wife's birthday. She is great asset to the W hotel and knows how to treat her customers. All the house keeping and service people were so nice and they all deserve to know that they made me and my family feel special.
July 6, 2013
Rated 5 out of 5 by SS44 Great Location if You Like the Beach
If you like a hotel with fabulous views, great amenities and a beachfront location, this is the place in Barcelona. It's a long but interesting walk to the Metro station but there are plenty of cabs at the hotel. The rooms are comfortable and quiet.
July 6, 2013
Rated 5 out of 5 by mc1970 fantastic and different location than typical barcelona hotels.
great location to see more of what barcelona has to offer.
July 4, 2013
Rated 5 out of 5 by Dandm Elevators have to be improved
Please improve the elevators system:
waiting time too long, once in they stop too frequently to serve other clients making your run too long.
July 3, 2013
Rated 5 out of 5 by Sportfan631 W IS THE BEST OF ALL WORLDS IN BARCELONA
We just recently stayed at the W in Barcelona for 3 nights and had a gret stay. The W offers the best of all worlds in that it is a bit off the beaten path of the city and after a long day sight seeing, the hotel offers a great and relaxing atmosphere at the pool or on the beach. Since the sun never sets in Spain or at least not until 9:45, we found ourselves relaxing till 8 almost every night/
The staff is exceedingly helpful, especially Beacon, our concierege and Frank, who helped with the bags and is very knowledgeable and helpful.
The rooms are every thing you would expect at a W and is very relaxing.
All in all a great stay and we will be back.
July 1, 2013
Rated 4 out of 5 by swannie1 Great location, awful bathrooms, some staff lack good people skills
The bathrooms are ridiculous, there should be an actual room that you can close off from the main bedroom. The staff in general were very friendly but certainly not the Whatever Whenever staff and absolutely not the 2 girls that stand by the door out to the pool area who are frankly just rude! Having to request a turn down service in the evening in a 5 star hotel is crazy, cleanliness of the room could have been better.
June 29, 2013
Rated 3 out of 5 by Globetrotter59 The hotel is in a great location but has shortcomings
The rooms are very minimalist but adequate in terms of comfort. The supposed initial upgrade was a room that needed plumbing repairs and had a foul smell. The next upgraded room was large and had a great view. Staff member at check in was vague and disinterested and platinum membership was not recognised or mentioned initially. Dinner in Salt was so bad that we were not charged and the second night in other hotel restaurant resulted in food poisoning..we didn't try Bravo for obvious reasons. I would not stay at this hotel again.
June 26, 2013
Rated 5 out of 5 by Rich19 Unforgettable experience
Our stay at the W in Barcelona was unforgettable. We were looking forward to the visit for several months and upon check-in were asked about our stay. As this was our first time in Europe together, and I also had business travel plans, we were given a fantastic suite. It made our stay in Barcelona not only enjoyable but unforgettable. By asking and going the extra amount, the staff greatly eased my burden of additional business travel during a vacation. Not to mention that the suite was great!
June 26, 2013
Rated 5 out of 5 by serenet80 Extraordinary view
the hotel is in the perfect location to enjoy the beach.
June 25, 2013
Rated 5 out of 5 by balonbay2 environment friendly issus
I am an environment friendly supporter, I really against hotel using those small plastic bottle - such as shampoo, conditioner..... there are so many hotel chain (especially japanese) are using those big bottles
June 25, 2013
Rated 5 out of 5 by JONAS70 VERY COMFORTABLE
ON THE BEACH
but too small pool
June 25, 2013