Rated 4 out of 5 by DO53 This hotel is conveniently located
If you are looking for a hotel in midtown that is close to Grand Central, you can't beat the W lexington.
April 19, 2014
Rated 2 out of 5 by yamashinsan Old and Cold
The room was renovated, but very old and renovation was poorly done. The room window was not sealed appropriately that the room was cold with the heater turned on whole time.
Also the size of the room was not correct either.
February 10, 2014
Rated 4 out of 5 by MM14 Great Location and NYC Priced
The hotel staff were all very professional and friendly. I enjoyed my stay and will return in the future. Be prepared if you do not frequent NYC to get sticker shock from $40 breakfast (room service), but it is in line with its prestigious address!
May 18, 2013
Rated 4 out of 5 by DanyB Always appreciate staying at a W Hotel
Great location, great staff, great ammenities
April 28, 2014
Rated 2 out of 5 by Adamchicago Not great
I am Platimum member and stayed at many W hotels and would not recommend this property. The check in took too long. I redeemed for suite upgrade and given standard room. Also, all the towels and bed sheets had musty smell. Not a great experience.
July 28, 2013
Rated 5 out of 5 by Vandal6 Superior Hotel
We had a terrific stay at this hotel. There are many amenities and so much to do in the neighborhood. We would recommend this hotel to anyone who visits NYC.
March 31, 2014
Rated 4 out of 5 by Stammy very attentive staff
though the hotel rooms need a bit of an upgrade, the hotel staff was more than accomodating to my needs (e.g., food, room quality, heating, etc.) during my extended stay. the whatever/whenever staff was also very helpful all hours of the day.
March 16, 2013
Rated 3 out of 5 by mcmc Too small for too much money
the hotel is conveniently located.
the restaurant staff is very friendly, most of them have been working there for years.
the rooms are very small. difficult to get a nice upgrade.
cleanliness of the bathroom floor and shower is not great.
June 12, 2012
Rated 3 out of 5 by WNYCGuest European adapter
Your hotel should provide the use of European adapter for free. All hotels in Asia provide complimentary use of adapter to their guests. As a service-oriented hotel, you should consider the needs of international business travellers.
December 10, 2013
Rated 3 out of 5 by DEEPAK10022 March 2014
Stayed here for 3 nights, great location- Hotel is looking old, needs some upgrade, lobby was closed for renovation, otherwise comfortable hotel.
March 31, 2014
Rated 3 out of 5 by hotelguest Trendy but not luxurious
I loved the hotel lobby decor and vibe. The room was quite small, and the bathroom compact. I would have liked it to have been more luxurious. I also found the walls to be extremely thin, with the noise next door coming through the wall.
February 28, 2012
Rated 2 out of 5 by Lee23 Checked in and checked out
Room smelt like mildew, entire facility dusty not clean. Upkeep and maintenance poor. Understaffed at front desk with long wait times. Check in at 11:00pm Friday and Checked out 11:30pm Friday. Not what you would expect from a W hotel.
June 24, 2012
Rated 4 out of 5 by Hoosier1983 David's Stay
I love the W New York for everything except the size of the bathrooms. Just not condusive to getting frreshened up due to the small size and vlack of vanity area.
March 22, 2014
Rated 5 out of 5 by SarahF Great location
The room is stylish, and very clean. It was just a little small. But the hotel is a great location with a great staff. I would definitely stay there again.
March 24, 2014
Rated 5 out of 5 by Daniellelauren Wedding weekend!
The staff was absolutely amazing! I reserved a block of rooms for wedding guests. Everyone was extremely happy with their stay. The staff was very helpful with coordinating welcome bags for my guests. Lina and Albert were wonderful!
August 13, 2013
Rated 4 out of 5 by Robert75235 Short but Great Stay
I only stayed one night and I was impressed with the hotel's location, professional staff, clean room, and the two bars in the lobby.
Will stay here again when I am back in NYC!
March 10, 2014
Rated 5 out of 5 by davidp1 Great services!!
Front desk staff Alexander Beltran and GM anna macdiarmid made my stay by letting me check in at 8am as i arrived early from an international flight so i can get some sleep. Great services by other staff as well. highly recommend.
October 20, 2013
Rated 4 out of 5 by Buxton87 recent stay
As expected , the room was small but adequate for our needs. The one problem was the temperature control. Despite numerous attempts to lower it, on its own it would revert back to 70-72, uncomfortable for sleep.
January 21, 2014
Rated 5 out of 5 by JackZ Just right
The W at Lexington was a wonderfful experience.The loation ,close to Grand Central,was great all the staff were curtious and helpfull andthe room was great. We will be back
March 10, 2014
Rated 4 out of 5 by sundch Great staff
I was so impressed by the staff at the Front Desk as well as the Concierge service, which managed to secure me some restaurant reservations, which are normally difficult to acquire, with great ease. I would definitely return.
August 12, 2013
Rated 5 out of 5 by ByronP Great time for NYE 2014
Stayed 4 days for the NYE 2014 and this hotel was great! Walking distance to Time Square and staff kept our room extremely clean. Gym is very good, room service burgers delicious and drinks from bar are potent :)
January 3, 2014
Rated 5 out of 5 by Fashiongirl Always love staying here
Quiet location, but central. Excellent food poolside. Staff are courteous and very accomodating. Love this hotel, I stay here often...had a little issue last time but Cynthia and manager (Alfred ) took immediate care of me.
September 20, 2012
Rated 5 out of 5 by JPG1 Phenomenal customer service
The front desk staff was just great, Special recognition goes out to Sami! After a long day it is great to see her smiling face and attention to detail is amazing. Great hotel, I will stay there every time I am in New York.
October 1, 2012
Rated 3 out of 5 by Fick SPG Recognition
I chose to recieve free internet as my SPG recognition only to find I have been charged for this. Also, when I went on line to view my folio I see that I have not been creditied with the stay. I stayed on Nov 18, 2013.
November 27, 2013
Rated 3 out of 5 by cc50 hotel is under conctruction
My experience this time was unusual since because of the construction the staff was preoccupied. Also, my room lighting didnt work and couldnt be fixed while i was there. It was a disappointing stay.
February 3, 2014
Rated 5 out of 5 by Friend I love this W
from the time that I pulled up to the entrance EVERY staff member, from the valet, guest service staff and concierge were fantastic. This was my first Stay and will not be my last. Thank you for staying true to the brand.
June 5, 2012
Rated 5 out of 5 by BobbyX Love the hotel and the bar
I stay here every time I'm in NY, which is 6-8 times per year. Love the hotel as well as the Whiskey Blue.
April 5, 2014
Rated 4 out of 5 by Bubba1 Review
The hotel was very clean and worked well for location. I do not like the dark, black, white and stainless decor. I prefer well lit and lots of color.
March 17, 2014
Rated 3 out of 5 Don't park there if you are in a hurry
The hotel is nice enough and the room was comfortable. The staff is great, but the valet parking was a disaster. I was told 15-20 minutes and my car didn't arrive for 45 minutes!! I ended up being late for my meeting.
August 26, 2013
Rated 4 out of 5 by PXB375 Bad doorman
He spent his time chatting with the other doorman and looked at me like I was crazy when I said I had bag in the cab's trunk.
March 27, 2014