Rated 4,6 out of 5 by 161
reviewers.
Rated 5 out of 5 by Flyingtailor Nice stay
I have stayed here many times there are a lot things i love about this hotel and few things i don't like.
1-great showers
2-nice beds
3-right above elements mall
4-Kowloon station right down stairs
Having said that as an SPG Platinum there is no executive lounge and breakfast is never offered. Very hard to get upgraded they are busy cant fault them for that but its always nice to be upgraded once in awhile.
But the 5 Stars is because one of there young staff at the front door Gary saw that I was not feeling well and went out of his way to find me Medical attention thanks Gary.
21. Mai 2013
Rated 5 out of 5 by CW1688 Feels like being home everytime
By now, I have been staying at W HK more than thirty nights since it's opening. It's the place to stay in HK everytime I come back from US. The friendly staff and the comfortable room makes me feel like being home. The upgrade program for Platinum member is incredible. I was able to have the suite almost everytime I check in. I highly recommend W HK to every starwood member. This is the place you want to come back often and being treated like the real platinum member.
2. Mai 2013
Rated 5 out of 5 by aaalices 适合路经香港的旅客、出差
在圆方商场里面，购物看电影等等都非常方便，也有机场快线，
房间很有特色，推荐
21. April 2013
Rated 5 out of 5 by tommy excellent hotel
I really like the w hotel in HK very much. the staffs were all friendly and kindness. it let me feeling that it just not a hotel,like a home. . and the shoping mall is just below hotel, you can go as you want to go.
everytime when I come to W hotel, they always help me to upgrade to to the ocean viewing room.and let me have so much wonderful vocation there
By the way, I also like the breakfast there very much, if next time still have any promotion for breakfast,please connect with us again. it really can let you feeling comfortable and energy for a begining day.
thanks for the W hotel in HK..
Hope can see you soon ...
this is the best choice when I go to HK..
15. April 2013
Rated 5 out of 5 by Taol 世界上最好的早餐
服务非常好，早餐真的是世界第一好
76楼游泳池很好
73楼桑拿很自由
服务员很nice
就是icc挡住了v港
8. April 2013
Rated 5 out of 5 by crb75 Standards slipping - but still excellent.
Recently stayed for four nights and really like this hotel and this was (I think) my fifth stay.
Used car service for airport pickup which was prompt and efficient - as was the in room check in.
Was upgraded to a cool corner room, although I appreciate the upgrade I don't like this room type. My request just to have the room I booked appeared to cause confusion, so kept the upgraded cool corner room.
Disappointed to see a lot of wear and tear in the room, really needs a bit of love and care. Housekeeping which has in the past been excellent, was also below par.
On my first stay about four years ago, I found the rooms Wow!, maybe I'm just more jaded but now find them a little bit boring. That said, still a good size, comfortable bed and furniture and well laid out - and still one of the best rooms in town.
Platinum amenity was full breakfast at the Kitchen which was much appreciated. Staff has always been hit and miss here - sadly on this trip mostly miss.
Hotel Staff is mostly excellent, really petty but I didn't appreciate getting a phone call to basically get me out of the room, when I had organised a late checkout when I checked in - minor issue and a rare service slip.
Bellstaff were also very helpful in getting my luggage to an authorised repairer - really appreciate their service.
Despite minor points raised this really is a great hotel and I look forward to returning.
2. April 2013
Rated 5 out of 5 by tommy 很好的城市度假酒店
交通非常方便 員工親切 會很貼心為你安排優惠的早餐套餐 不適讓人覺得只是想要多賺你錢的感覺
服務很積極 會主動關心你 給你任何你需要的服務和建議 讓我可以完全有度假放鬆的感動
25. Februar 2013
Rated 5 out of 5 by LAETH Excellent hotel and staff
Dear W Hong Kong thanks alot for your kind to upgrade my room to suite ocean view .
24. Februar 2013