Rated 5 out of 5 by Travelite A fantastic stay
From the initial email from W insider inquiring for special needs and amenities, amazing upgrade to Marvelous Suite, yummy dinner at Sushi Roku, free ride on Acura to the grocery, awesome dance music on the roof top, complimentary room service platinum breakfast, after stay follow up, W Scottsdale is definitely one of the best Starwood hotels in N. America.
February 13, 2013
Rated 2 out of 5 by businesstraveler36 Pay attention Business Travelers
This hotels main focus is on the night life and not the Business traveler.
No platinum check in, upgrades or extended check in.
Kids screaming in the hallways late at night, parties in rooms, etc...
May 3, 2014
Rated 5 out of 5 by Ingrid1218 Home away from home
Not only is the Scottsdale W Hotel a beautiful property, it is truly one of my favorite hotels ever! I stay at the W Scottsdale twice per month for business travel and it is my home away from home. The staff is wonderful, the hotel is immaculate, the rooms comfortable, food and service in the Lounge excellent. Great location in the heart of Scottsdale!
December 21, 2012
Rated 5 out of 5 by SeattleMike Above and beyond
The staff here goes out of their way to make sure you have a great stay. We had an amazing 10 days with great music at the pool, and great food and drinks. The W Insider, Shannon, checked on us daily to make sure we were being taken care of and offered to help us find things to do in the area. I LOVE this hotel and can't wait to come back soon.
July 11, 2012
Rated 3 out of 5 by MMAR MMAR
Good hotel for a party where you wanted sushi at Happy hour, got bleary eyed and then went your room to pass out. I could do without the light show in the elevator; and would prefer they spent money to maintain the grout and allow for more than 8 self parking spaces.
April 4, 2014
Rated 5 out of 5 by Guy333 Really fun
This hotel is a great destination if you like the night life, lots of restaurants and clubs nearby, and the hotel itself is cool and inviting. We were treated like celebrities by the staff. The pool area has a fantastic party every night.
April 14, 2014
Rated 5 out of 5 by jennphonic Bliss.
I love this hotel. I think this has been my favorite Starwood experience to date. The front desk staff was great, as usual. From the pool bar staff to the Bliss Spa, I was treated exactly how I'd want to be. Bravo!
Special kudos to the meeting room staff. We had a training in Studio 1/2 and everything was perfection!
August 13, 2013
Rated 5 out of 5 by LadySpringer Really a nice stay!
I will likely be coming to Scottsdale for business every couple of months and was so happy I stayed here. The room was clean, organized, plenty of towels etc.
Also, I needed a quiet romantic out of the way restaurant and the concierge on duty Tuesday night made an excellent recommendation.
February 20, 2014
Rated 5 out of 5 by Travelite A fantastic stay
From the initial email about special needs and amenities, the amazing upgrade to Marvelous Suite, the yummy dinner at Sushi Roku, free ride to grocery on Acura, fun music by the pool, platinum complimentary room service breakfast, after stay follow up, W Scottsdale is one of the best Starwood hotels in N America.
February 13, 2013
Rated 3 out of 5 by Monica123 Must be ready for late night noise.
I had a room above the lounge and the music was loud enough to keep me awake until 2am. Then the after party outside lasted another 45 minutes (on a Thursday night) and I could hear all of it from my room. I have stayed at this property many times, but rooms on the second floor will no longer be acceptable to me.
January 26, 2013
Rated 5 out of 5 by Golfcrazy Great amenities
Very modern and clean, beautiful pool, wonderful spa, great restaurant!
May 8, 2014
Rated 5 out of 5 by WonderfulTX w stands for wonderful
I stayed at the W hotel and had a wonderful experience. The staff, food, room were too wonderful to ever forget. The best sleep in a hotel bed in a long time. The visit was for business, but future visits to scottsdale,AZ will be wonderful when staying at the W hotel. A must stay when in this beautiful state.
June 21, 2013
Rated 5 out of 5 by PJO4546 Great staff/facilities
The night's entertainment was great. Spent the early evening ehaving dinner at Sushi Roku then sat and enjoyed the band that was playing in the lobby bar area. Later spent the rest of the evening dancing to a lively DJ at the outside bar and pool area. Was a beautiful evening which made the night incredible.
May 13, 2013
Rated 5 out of 5 by FFN1 Comfortable and convenient
The hotel is very comfortable, quiet and modern.
Good bar and amenities, an enjoyable place.
May 5, 2014
Rated 3 out of 5 by Bruno2 Not for business travelers
Good rooms, but everything is loud. Dining options quite limited. Party-goers in the loud halls until 2-3am on weeknights. Amenities are good -- great showers.
April 21, 2014
Rated 4 out of 5 by chris great hotel, paper thin walls
The staff and general areas of the scottsdale w are great. So attentive to my needs and willing to help. Really appreciated the customer service
My room was nice,especially the big shower, but the walls are paper thin. I could hear everything in my neighbors room. It was like we were in the same room.
February 22, 2013
Rated 5 out of 5 by Canada416 Great stay
We had a large group with us. The staff at the hotel was amazing , everyone from the gift shop manager (canadian) to VIP manager (dawn) to serving staff (Mallory)was amazing. The only negative was the restaurant for breakfast didn't seem to have the same level of service.
January 20, 2014
Rated 5 out of 5 by Real10 Made our Bachelorette party an unforgettable experience!
We stayed at the W Scottsdale for my girlfriends Bachelorette party and cannot say enough good things about our experience. Shannon took care of us and made sure we had the best trip possible. I highly recommend the W and hope to be able to come back in the future for another vacation.
April 22, 2013
Rated 5 out of 5 by jmm1977 W Scottsdale is the Place to Be
You can't beat this location and the facilities are superb. As someone who stays in hotels frequently, I am not easily impressed, but this one hits the mark and exceeds it. The staff is super friendly and helpful. Make sure to reach out to Shannon, the W Insider. She is the best.
March 22, 2013
Rated 5 out of 5 by impressed2201 Sushi Roku
The Hotel is amazing but the restaurant is a HOME RUN. The food, the service, the ambiance!!!! Manager Thai was an incredible host and runs a tight ship. My wife and I would rate it up there with the best of the best. Thanks for an incredible experience. We'll be back soon!!
September 2, 2013
Rated 5 out of 5 by NicoleH32 Comfort and Quality
Great hotel for fun and relaxation. Staff is friendly and super helpful, even in the smallest of details.
April 22, 2014
Rated 4 out of 5 Great Stay - minor room for improvement
Love this property. Have stayed here several times before.
One gripe is towels were not soft. Kind of old and scratchy motel like towels. Def not up to W standards.
Shower was clogged, wouldn't drain.
Other than that, great stay. Shuttle service guy was awesome!
September 24, 2012
Rated 1 out of 5 by Maxie This hotel is not for people over 40
Noisy not accommodating and not geared to people who seek relaxation from a very hectic and hard working life Hotel has load music piped in everywhere and drinking seems to be there main goal throughout Woken up during the night by partygoers banging on my wall
May 4, 2013
Rated 3 out of 5 by evansme1 Service was lacking this time
As a regular guest at the W Scottsdale, this stay was somewhat less pleasing than in the past. No room upgrade or even my preferred king bed was available and addressing that need felt to be a problem for the staff.
February 26, 2014
Rated 5 out of 5 by ameason88 Posh is good, but comfortable is better
This was a very clean, modern hotel. I enjoyed every aspect of my stay except for the mattress. I haven't slept that bad in a very long time. I can only attribute it to the hard mattress and nothing else. Everything else was topnotch!
January 31, 2014
Rated 1 out of 5 by Jeff47 What a dump!
Hotel was so dirty! service very poor! Barf in hallways, dirty carpets, no coffer in room. sinks did not drain had to call three times. Lights in room burned out! Room very noisy, TV from other rooms running all night!
February 19, 2014
Rated 5 out of 5 by inderdevta75 A great experience
My wife and I stayed at the W last weekend. It was simply amazing. From the time I checked in to the time I checked out, the staff was great. They met our every needs/calls with happy faces. Jilly L went out of her way to make our stay a memorable one.
July 18, 2012
Rated 5 out of 5 by Sundog Simply Amazing!!!
What a wonderful place!!! This hotel treats you like royalty. The food is great. The rooms have an amazing European feel to them. The pool area is fun yet relaxing. The service is amazing. I can't say enough. My wife and I loved it...we will be back!!
April 3, 2013
Rated 5 out of 5 by Ewymore28 This hotel is a lot of fun
We had a great time at the hotel. It is very up beat and modern. The food in the sushi restaurant was to die for. However, the staff was less than helpful when we had issues with our room. Other than that it was an overall good experience.
August 26, 2013
Rated 5 out of 5 by AZBMSTrainingMeeting Meeting Spaced
The meeting space assigned to my company was excellent. We were all in one area with no foot traffic from outsiders. Hotel staff was extremely attentative in all areas. We would definitely consider coming back in the future.
January 13, 2014