Rated 4 out of 5 by giumira A MUST HAVE, WITH FEW IMPROVEMENTS TO DO
The stay, because of the REM of Guess, was amazing. very beautiful room, 22nd floor, sea view, ultra clean and silent.
Perfect staff, quick elevators, super location. very good breakfast.
Improvements: free wi fi in all rooms, it's unbelievable that a 5* GL do not provide it.
The catering wasn't amazing, Food has to improve.
Overall, a very good stay!
November 7, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 4 out of 5 by meelas My Stay @ W Barcelona
Overall, excellent hotel w.r.t. comfort, privacy and a very clean/safe environment.
The one concern I had was that the front desk staff did not follow-up with a simple request. In the hospitality business....small things matter and when these needs are not met...the guest feels that they are not valued by the Hotel....and that is what I felt.
November 7, 2013
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by Rich2809 One of the nearly greats
I love this hotel. Rooms and suites are spacious and comfortable. The staff always friendly and some of the best restaurants and bars in any hotel.
I had room service for lunch, roast chicken, very delicious
It is everything the W brand encapsulates, stylish and sophisticated.
Only slight niggles
No coffee in room
Insanely complicated lighting, TV system
November 7, 2012
Rated 5 out of 5 by ATMOC27 Awesome room and friendly staff
Had a great 3 nights in W Barcelona. Front office staff were extremely accommodating and wanted to ensure we had the best experience possible. Huge thank you to Jakob in Front Office and Kim in IRD. We will be back
January 12, 2014
Rated 5 out of 5 by LeeP Incredible
The W Barcelona never disappoints!! After having stayed at the W brand in America, W Barcelona shines through! Gone are the days when we looked to the Americans for an example of service! The W Barcelona really shows the rest how it should be done! If you want an amazing trip, this is your hotel!
December 10, 2013
Rated 5 out of 5 by kerry26 Hotel and staff
This hotel was unbelievable every member of staff from the men outside to the check in staff the waiters and the restaurarnt staff. They all went out of their way to ensure we were happy.As a gold member we had an upgrade to a room that I am sure will nver be bettered in my life time.With two different see views.
November 25, 2013
Rated 5 out of 5 Great stay, one of my favorite hotels!
The W Barcelona is beautiful with a wealth of amenities. The pool area is a great place to relax, there are a variety of food options, and it is situated right on the beach. We were upgraded to a corner suite and had breathtaking views of the harbor and the Mediterranean. The staff was incredibly friendly and willing to offer anything we needed.
September 10, 2012
Rated 4 out of 5 by ElTiberon Great Resort Hotel with limitations
This new W resort hotel drives really your WOW-effect! The only bad thing is, when travelling during the summer (main season): you will not get a table at the main restaurants, even you tried to book 24h in advance. So why staying in a hotel where you cannot dine? Similar if you want to get a place at the beach or at the pool - all full!
August 13, 2012
Rated 3 out of 5 by Vienna Room not clean
I stayed with my wife for our anniversary one week in the hotel. The room we had was not cleaned very well and the non-smoking room had a burned hole from a cigarette on the night-table.
The roses which I orderd with the reservation were not delivered at our anniversary.
I was surprised that the service at wet deck was so poor.
May 15, 2013
Rated 5 out of 5 by Khaled83 Romantic location
Had a warm welcome from the hotel staff, I was upgraded to the cool corner suite which had a fabulous view ( breathtaking views of sunrise/sunset along the sea). The design of the hotel and rooms where very artistic.The location was romantic where I took long walks with my wife on the beach.
Highly recommended for romantic getaways.
November 19, 2012
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013
Rated 4 out of 5 by skygal food/beverage service extremely lengthy
The food /beverage service at pool, bar and restaurant took a very long time. It took about an hour to receive our appetizers and drinks came after the appetizers were delivered.
Not notified at reservation that visit was not eligible for Starwood points. Also visit was not recorded on My SPG account even if it was not eligible.
August 4, 2013
Rated 5 out of 5 by zo1947 W was wonderful
Had a great visit to Barcelona. The hotel was great. The staff was very responsive and helpful. The only downside was the distance from most attractions. The hotel is on the beach, which is not a big factor in the winter. The view from the room was very nice. We used room service frequently, it was always correct and good quality.
December 19, 2012
Rated 5 out of 5 by awesome Hotel with breathtaking view of Mediterranean
This hotel offers the breathtaking view of the sea.
The walk along the beach offers is a good experience and there are many good restaurants within the walking distance.
The hotel staffs have been very friendly from the moment we checked in.
This is definitely one hotel that we'll be back to stay if we come to Barcelona again.
December 25, 2012
Rated 5 out of 5 by nzathens Personalised service
Many thanks for making our anniversary unmemorable and unique. Special thanks to Mr. Gonzalo and Mrs. Sattler for the welcome drink and upgrade.
Also to Claudia and Oto from the Wave for the special attention. Were very warm and made us feel at home!
I will definately recommend your hotel to others and look forward to returning!
January 4, 2013
Rated 5 out of 5 by marycherry gorgeous hotel
My sister and I were not planning on staying so far out of the city, but this W was definitely worth it! It was a nice walk into the city center and you get the benefit of being right on the beach! The room was amazing and comfortable- we didn't want to get out of bed. We would for sure stay here again- the service was top notch
September 25, 2012
Rated 5 out of 5 by Steff73 Fantastic W
Thanks to Nuri from the Front-Desk and Claudia from the Lounge to made our stay so memorable.
January 22, 2014
Rated 5 out of 5 by supatight80 Excellent Platinum Recognition!
Stayed here for 4 nights with my boyfriend. Excellent Platinum Recognition! They upgraded us to their cool corner suite with fantastic views of the ocean! Simply loved the place and everyone was very helpful and friendly. Definitely NOT a 'stuck up' W hotel property.
Eclipse Bar was fun too. Had a blast there everynight :)
November 14, 2012
Rated 5 out of 5 by Beni great features
Graet view, excellent food, very good service, great design of rooms and facilities
January 23, 2014
Rated 4 out of 5 by Edsie Outstanding stay
Stayed i day after cruise and wished we could have stayed longer. View and room were spectacular.lounge areas around very contemporary hotel were many and comfortable. Eclipse Bar on top is a must for an expensive, but worth it cocktail and view all with great DJ music at good level(doesn't blast you out)
October 9, 2013
Rated 5 out of 5 by petertom3 Fantastic stay
Just visited the W in Barca and had a fantastic stay. Great room with a fantastic view of the city, beach and sea. Food at breakfast was good and the Bravo tapas fantastic. Usual great service from the www team and really enjoyed the atmosphere in the cocktail bar on the top floor. Now cheap but well worth the money.
May 7, 2013
Rated 4 out of 5 by lovekush Great if you want American Hotel in Spain
I came to Barcelona for a business/personal trip with several colleagues. As the trip coordinator, I chose to offer a variety of hotels to the group and the majority chose the W due to familiarity and location on the beach. Since none of us had ever been to Barcelona, it sounded like a winner. The hotel is a total W experience and the staff was awesome AND Bi-Lingual which really helped us. The location is also great if you want to be on the beach. The only challenge we had was to get to the city center you had to take a cab or take a long walk (30-60 minutes). The city of Barcelona is best in the city...not on the beach in my opinion. The beach was great, no criticism there, it's just the best part of Barcelona is the city...not the beach. If you want an authentic experience without North American influence, I'd highly recommend staying at a local hotel. If you want to be on the beach, then this is definitely the best location and hotel in Barcelona for that purpose.
April 22, 2013
Rated 3 out of 5 by Dima999 waiting time for check-in
very nice hotel .. but terrible waiting time at check-in. 4th time we try the hotel. Always same story. Rooms are not ready before 6pm and check-in time takes an average of 20 to 30 minutes. Very unprofessional staff in the hotel. Average of 25 years old. Pretty faces but so inefficient ..
Where is the boss ???
August 26, 2013
Rated 5 out of 5 by Pame23 The hotel has excellent views.
We have the possibility to spend a night in the a hotel which offer excellent views as well as a great experience.
We have enjoyed the time spend there. From the bigging we have felt like we were home. The space was great and the dinner in the Bravo retsaurant was excellent.
Thanks for your hospitaity and service.
March 19, 2013
Rated 4 out of 5 by KELA I love W Barcelona.
the hotel decoration is modern and alive, the food tasty, the staff has good will but some are not professional enough. The views from our suite were great, but we had problems to handle the lights...
December 28, 2013
Rated 4 out of 5 by bb111 great view
everything was good except food in room service
January 24, 2014
Rated 3 out of 5 by Isabel13 Lack of service
Great facilities, great location, but W Barcelona has the worst service ever.
There is no whatever, whenever, staff is unfriendly, room is not ready on time, keys stop working after 1 day, speaking to the supervisor is only possible after multiple attempts.
Some work needs to be done in this W hotel.
September 23, 2013
Rated 5 out of 5 Excellent stay at W-Barcelona
We had a wonderful time at W Barcelona. We definitely will come back soon, since we had a great stay!
W-Insider team took care of any single detail and we are very happy with them.
Everything was perfect: room accommodation, food, services, gym and the very high professional massages and beauty treatments
May 1, 2013