Rated 5 out of 5 Classic and Modern all in one
The hotel is just beautiful! It's a classic/historic building and has been decorated with modern touches. The staff do everything a guest could ask for and went beyond what anyone could have expected for me. I will definitely stay here again.
September 19, 2012
Rated 4 out of 5 by Nickname W DC
Room was small but comfortabl and trendy. Location was great and the roof top bar was fun. Paying $50 more for parking on top of an expensive room rate was annoying. I would recommend the hotel for business travelers but not families.
April 29, 2013
Rated 5 out of 5 by Awhite609 Best modern hotel in DC!
Love this place so much I proposed on the roof top at the POV terrace. Highly recommend this hotel to anyone needing an escape while in DC.
August 12, 2013
Rated 5 out of 5 by jlady Front desk staff exemplary
Hi, I was desparately needed a product for a presentatin coming up in one hour. Front desk staff were creatively resourceful in finding just what I needed just steps from the front door. Thank you! this was the morning of April 4th.
April 5, 2013
Rated 4 out of 5 Great location and super comfortabe beds.
Although our room was a little small and lacked
a view of the city otherwise it was excellent. The hotel staff was super attentive of our needs and
the double queen room had all of the bells and whistles you would expect from a W Hotel.
November 16, 2011
Rated 1 out of 5 by elgato11 terrible room
Our room was like a closet but with less storage. The windows were blacked out due to a view of the building itself. We were at the elevator and the ice machine. Is this a room you would enjoy? We didn't
June 26, 2013
Rated 5 out of 5 by Shari12 Best Hotel In Washington DC
From the location to the service, everything was perfect! With the hotel located right across the street from the White House, I couldn't be in a better place. Especially as it was my first time in DC. As I arrived, a gentlemen assisted with our luggage and brought us to the Welcome Desk where we checked in. We were greeted by Dag at the Welcome Desk who exemplified a perfect check-in. He was friendly, funny, and knowledgeable of his city. He gave us the inside scoop on what DC had to offer and found a way to accommodate all of our needs. He even found a way to get us a reservation last minute for the tea party at the Willard when they were sold out, which meant a lot to my mother. A jack of all trades, Dag is a valuable asset to the true W experience. In Room Dining was excellent. Food was great and service was quick. Before my arrival, Whitney in whatever/whenever also was extremely accommodating and made sure to link my reservations and answer all of my inquiries. She was very pleasant and patient. I had a great time and would definitely stay again!
December 22, 2012
Rated 5 out of 5 by TJW1 The only place to stay
It starts with the welcome champagne on check in and your stay just stays on that high right to when the hotel Acura drops you at the train station. A truly faultless stay from service to location there is no better hotel in town.
January 4, 2013
Rated 5 out of 5 by Sammy28 Great staff and location!
The staff exceeded my expectations this time. They were very helpful and friendly. The room was not large, but was very comfortable. It is an older hotel, but is kept up well. Great view from the Roof Top restaurant.
May 15, 2013
Rated 5 out of 5 by museums4 beautiful hotel in great location
Staff were very attentive to our needs, very nice hotel in location near the White house and museums.
August 19, 2013
Rated 5 out of 5 by SlabE Fabulous Hotel, Fantastic Location, Friendly Staff
W Washington D.C. is a great hotel that blends historic and modern luxury. The Staff is friendly and knowledgeable and you cant beat the location. View from rooftop is breathtaking, fabulous Bliss Spa and the best food in J&G!
November 29, 2012
Rated 4 out of 5 by Lincoln63 Great location!
Great location. Staff allowed early check-in at 8AM. Excellent amenities and room furnishings. The lobby bar is too crowded and the live music is too loud. The proximity to the White House makes this my favorite DC hotel.
December 5, 2012
Rated 5 out of 5 by Norma63 W Hotel has a fantastic location
We stayed 3 nights and we couldn't have been more pleased. The room was very clean and the bed was so comfortable. The location was fantastic, we walked to everything. We will definately stay at the W Hotel again.
April 18, 2013
Rated 5 out of 5 by Borabora7 W does it again!
From kind staff to amazing decor this is one the top of the list for hotels to stay at in DC. The location is phenomenal. To visit the lobby is like visiting a monument. I must have taken 20 photos of the unique decor!
August 23, 2012
Rated 3 out of 5 by Bill8575 Centrally located, freindly staff but fall short of W glamour.
Unbeatable location. Perhaps because it was a converted W hotel. The room feels crammed. Lack nice buffet brunch and the bars are less chic than expected. Still nice experience, has valet parking. Not a bad stay.
March 26, 2013
Rated 5 out of 5 by Kim18 Great location
Never stayed at the W. Great location and beaurtiful surroundings. In ther heart of it all. Close to everything, sights, museums, restaurants, etc. Would definitely stay there again.
June 27, 2013
Rated 5 out of 5 by Brooke0918 amazing location and view
hotel cannot be located in a better location. Staff was very helpful. Any concerns were addressed immediately. The bed especially was very comfortable. I will definitely be back.
June 24, 2013
Rated 5 out of 5 by ES28 Excellent customer service
During my recent stay I received excellent customer service. The staff was very accommodating and polite. A special call out to the manager, Lorenz, for his exceptional assistance during my travel planning.
January 31, 2013
Rated 5 out of 5 by JaneP13 Excellent in Every Way
We love the W in DC - it's the perfect location and so beautiful - we love it!!!!!!!!!!!!!
August 13, 2013
Rated 5 out of 5 by PatandJoan This hotel was very accomodating
We were very happy with our room and the service the staff provided. EVERYONE could not have been more helpful and. The room was very comfortable. We wouldn't hesitate to stay at the W again. Thank you.
February 4, 2013
Rated 5 out of 5 by BC100 W Hotel Washington
Great accomodations - great staff.
One our favorite places to stay in DC.
August 16, 2013
Rated 4 out of 5 by ChefW Only 1 complaint
The Hotel was amazing. The room service was the worst food I have had in years and served cold and over cooked and no presentation. For the prices and the caliber of the Hotel this should be spot on.
December 18, 2012
Rated 3 out of 5 by charlie11711 Noisy Room
The rooms were relatively nice, but mine was close to the elevator any very noisy with all the hall noise. Had to get ear plugs to sleep at night. Suggest getting a room far awayy from the hotel.
December 15, 2012
Rated 5 out of 5 by CLW1 WOW!
Wonderful experience! Terrific hotel staff. Perfect location for work and play in DC.
August 9, 2013
Rated 5 out of 5 by Lisa60 Great service
This hotel has a great location, close to everything downtown, and close to the metro. The room was small, but the service was great. Nice roof top terrace bar with tappas and great views.
March 31, 2013
Rated 4 out of 5 by FrequentTraveler W Washington DC
The room was comfortable and clean. The staff was helpful and attentive. Enjoyed Sunday Brunch at the upstairs bar, good food and great view. Get there early so you can get a table.
May 7, 2013
Rated 1 out of 5 by JM01 Worst hotel
This hotel was not worth 1000 points a night. The room is small. Bathroom rusted and shower leaked.
July 28, 2013
Rated 4 out of 5 by Marisol If you don't mind climbing stairs
Elevators very small and only 3. Not enough for the guests and their penthouse Bar, had to use the stairs to get to and from my room on the 7th floor. Security questionable.
April 8, 2013
Rated 3 out of 5 by McGee2020 Not the usual Starwood experience
I really like Starwood, and while W is never my first choice I've stayed in enough of them to know they're usually clean and comfortable. I get that I'm not their target demographic, but the trendy design, music, lighting is a bit much for anyone over age 32 and any business traveler.
My stay at the W in DC will be remembered mostly for the club noise that pounds through to the 10th floor rooms all night. I booked a special non-refundable rate for a business trip, so I understand there's a limited room choice. On my arrival the manager told me all about the features of the room but neglected to mention the non stop club noise. I could have complained - but it was late, I was tired, and eventually got to sleep thanks to my earplugs and a white noise machine.
On checkout, when the W staff member asked how my stay was, I mentioned the noise. She answered me with a shrug and "Oh, I'm sorry." Not the slightest effort to make it better next time.
In the future I'll be sure to ask about room noise every time I book at a Starwood hotel, and if there's any special consideration at all for their SPG Gold members.
January 26, 2013
Rated 1 out of 5 by noguns shady hotel
Heating didn't work and it took 4 calls/visits to the front desk until I finally got another room. Where the light didn't work. My bill was wrong too. The room I got was tiny.
March 3, 2013