Rated 5 out of 5 by heidi1727 Cool style hotel with very touchy service
I stayed in W Taipei for 15 days in Oct 2013, it was a wonderful stay, the room is very very stylish and service is very good and satisfactory. I hope I can have more chance to be invited to the parties happening almost every night at Woo Bar !!
October 27, 2013
Rated 5 out of 5 by GlobalTravel08 Great location and great facilities.
I stayed in more than 10 W Hotels. This is one of my favorites. For breakfast, you get the healthy organic vegetable. The sauna facility is the best. It is located in the east Taipei with all the restaurants and shops within walking distance.
January 20, 2014
Rated 5 out of 5 by VonnieM Excellent service and attention to detail
W Hotel Taipei is very comfortable and a great 5 star hotel in the city centre. The staff are very friendly and helpful, the rooms are very clean and the food is top quality.
I would definitely stay in this hotel if visiting Taipei!
February 24, 2014
Rated 4 out of 5 by Adefen1065 hotel features and staff
I was impressed with the staff swift responsiveness towards our needs on the toiletries.
The one thing which meets my satisfaction was the toilet installed with a special function cold weather. It was so useful.
Excellent hotel !
December 22, 2013
Rated 5 out of 5 by BeeGene A fantastic gem in Taipei
I had a wonderful time staying in W Taipei. It provided a special oasis for me during a very intense business trip. The hotel staff is amazing, W has fantastic level of comfort, is very sleek and stylish, cool atmosphere.
March 15, 2014
Rated 4 out of 5 by Flybear Very Pleasant Stay
Good location, comfortable room, nice swimming pool, very friendly & helpful staff and good food.
July 11, 2014
Rated 4 out of 5 by vegabeagle Very nice but food needs improvment
The hotel, service, rooms and gym are all very nice. The main concern when visiting Taipei is finding food that works for western taste buds. My hope was that W would have this sorted but it didn't meet my expectations.
March 9, 2014
Rated 5 out of 5 by FrequentTravelerHello I rank W Taipei as the best hotel in Asia
I am a frequent traveler within mostly Asia. I have experiences with different hotel groups and different hotels of the SPG group. W Taipei is the top ranked hotel in my list for one major reason .... the best service. It starts from getting off the taxi before you lay your foot at the front entrance, to the reception, concierge, the kitchen table (10/F restaurant), the bar, etc, everyone is very attentive, friendly and extremely helpful. My spacial salute to the crew at the kitchen table each breakfast morning, they not only bring a smile, but top quality service that ensures you start your day the easiest and best way. Thanks as usual to the crew.
I have been to many other 5 stars or Ws in Asia, no service comes close to W Taipei.
The only thing I would complain about is the poor audio transmit of the phone in every room. But this is not just W taipei's issue as I have been to other W that uses the same phone vendor with the same issue. Perhaps W should consider using another phone vendor. I mostly have to rely on my mobile (roaming) phone due to the poor phone quality.
April 13, 2014
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - leaves a great impression
From the moment you walk up to the W Hotel Taipei you sense you're entering into a special experience. From first impression through check-out time, the staff, the building, and all ammenitites are a "beautiful expeirence".
May 1, 2013
Rated 5 out of 5 by mrfat Awesome SPG member experience
I made a reservation of Marvelous Suite for a special day, and they turned out to upgrade me to Wow Suite (which was really a wow to me because I was only a gold member at the time). Super experience!
April 28, 2014
Rated 5 out of 5 by rhleung Agruably the best W Hotel
Over the years, I have been to a few of the W Hotels around the world - New York, Hong Kong, SF, Seoul etc, I have to say I always like W Taipei the best. Always feel home when I go to Taiwan and the staff are fabulous!
October 21, 2013
Rated 5 out of 5 by CatrinaLiu Excellent staff
lovely atmosphere, excellent and friendly staffs!! Very nice service!!
July 14, 2014
Rated 5 out of 5 by Worldcruzin Great Service, Great Location, Great Hotel
If you like to be seen, this is the hotel for you. Staff knowledge of Taipei is fantastic. They were able to find what I am looking for and their recommendations are awesome. I would definitely stay there again.
November 14, 2011
Rated 5 out of 5 by FY777 Fabulous Fabulous Room
Great Location in heart of Taipei. Train station beside the hotel. Well-connected to shopping malls. short distance to Taipei 101. Great service. Most importantly rooms are modern and clean. will be back soon.
December 8, 2012
Rated 5 out of 5 by wesley38 Good place for getaways
Great location, comfortable accommodation, nice view and good gym facilities.
July 8, 2014
Rated 5 out of 5 by YSLIU One of the best hotels I have ever stayed
The W Hotel in Taipei has everything. Location, service and cleanliness. It is next to 101 and lots of shopping and eating places. It is also right next to subway station. I would recommend to all my friends.
February 3, 2013
Rated 5 out of 5 by RoyH Excellent Staff
The wonderful staff are what makes a stay at the W Taipei so special. In particular, Justine the hostess at the Kitchen Table always mad it a point to greet me by my first name and made me feel very welcome.
June 11, 2013
Rated 4 out of 5 by sp111 NA
Aircon is abit erratic in the room and houskeeping also abit lacking in standard
July 6, 2014
Rated 4 out of 5 by BadExperience Disappointed with the service at The Kitchen Table
Good hotel and location but there are rooms for improvement on their service.
On 4 June 2013, I made my way to The Kitchen Table for breakfast. A friendly hostess asked for my room number and then brought me to my table. As usual, she asked whether I would prefer coffee or tea and any juice. I ordered Latte and orange juice and went to the buffet table to take my food. Both Latte and orange juice were not served even after I finished my first serving, so I reminded one of the waiters. I waited for another 10 minutes but no avail.
A captain or manager wearing a suit approached me and asked whether I want any hot beverage. I responded that I ordered Latte and orange juice at least 20 minutes ago but still have not been served.
Although I repeated my order 3 times and waited for at least 30 mins, I still did not get my Latte and orange juice. Very disappointed with the service. It was bad enough to experience this once, but it happened to me again on 6 June 2013. I don't see other guests encounter such a bad experience. Their beverages or juices were served immediately. Why me???
June 8, 2013
Rated 5 out of 5 by NancyHung The best hotel I have ever stayed
The staff were very friendly and helpful.
Easy access to shopping malls and public transporation.
If there are salon services in the hotel, that would be perfect.
April 10, 2014
Rated 5 out of 5 by ayywong Hip decor and best service!
In general, every staff we encountered from 1-3Jul was excellent - responsive, fast thinking and always so cheerful. We traveled together (rooms 1426, 28, 30) and want to say big thanks to all the staff!
July 5, 2013
Rated 3 out of 5 by tiger007 I can't tell what it is ?
The front desk staffs are not professional as they shall be ! and the servants in 10 th floor restaurant is terrible . I won' t stay here again if the situation is the same like this in the future !
December 26, 2013
Rated 5 out of 5 by Dolphin17 Everything is fabulous!
Nothing to complain at all! Everything is so "user-friendly" that we are "spoiled"! The 24-hour open gym is one of the key reasons for our second stay in less than 3 months!
April 23, 2014
Rated 5 out of 5 by FosterGrant Great Stay
Great city location. Very chic, classy hotel. Staff are fantastic. Very helpful. Everyone meets your needs. Great atmosphere. Extremely clean. Extremely organized. Great breakfast buffet.
January 24, 2014
Rated 5 out of 5 by Reinardus One of my favorites
Friendly and efficient service
Nice gym and spa
Food is good, but not as good as Hong Kong for instance and at 10 am the waiters at buffet get too stressed.
October 29, 2013
Rated 4 out of 5 by redchen nice view for the 101 fireworkds on nye
nice view kinda pricey 1500 for a night required you to get two nights. if you do not like the crowded and have a couple friends that is willing to split the bill then would recommend.
January 25, 2014
Rated 4 out of 5 by Ann126 spacious room and good room amenities
staff are friendly, professional, young and energetic
July 2, 2014
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - great experience
Your stay will always be one of pleasure and fun. You will be greeted with friendly staff and great food, excellent rooms and you feel at once in a better mood throughout your stay...
November 16, 2013
Rated 5 out of 5 by Maggie2013 Great services
With a big box of souvenir needs help to pack. Eddie from the concierge helps me to repack everything and make sure my luggages is not overweight. Very friendly service and helpful.
November 13, 2013
Rated 2 out of 5 by Disappointd Disappointed
Had expectation for W hotel as have confidence in the SPG hotel from stays at the Westin and Sheraton. However, complete disappointment in W taipei in terms of design and services.
October 11, 2013