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Rated 4.5 out of 5 by 337 reviewers.
Rated 5 out of 5 by The room is very comfort I like the Toto toilet, I like the automatic features that come with it, ie. flushing of the toilet. The drapes that cut off the sunlight completely. Perfect design December 16, 2013
Rated 5 out of 5 by The hotel has great features The hotel has great location, specious and comfortable guest room, stylish spa, fully-equipped gym, good breakfast and beautiful dining room. December 25, 2013
Rated 5 out of 5 by Agruably the best W Hotel Over the years, I have been to a few of the W Hotels around the world - New York, Hong Kong, SF, Seoul etc, I have to say I always like W Taipei the best. Always feel home when I go to Taiwan and the staff are fabulous! October 21, 2013
Rated 5 out of 5 by An awesome hotel with great human touch This is definitely a chic hotel with typical W wow factor. The location is second to none as it is directly above the MRT station. More importantly, the human touch provided by the talents far exceeds our expectation. I <3 W Taipei July 25, 2013
Rated 5 out of 5 by This hotel is so convenient W, Taipei is located at the heart of Taipei, subway station and several major tourist attractions are all within walking distance. December 26, 2013
Rated 5 out of 5 by One word, cool ! From the entrance to the shower head, all of the circumstances are COOL ! January 6, 2014
Rated 5 out of 5 by W Hotel Taipei - leaves a great impression From the moment you walk up to the W Hotel Taipei you sense you're entering into a special experience. From first impression through check-out time, the staff, the building, and all ammenitites are a "beautiful expeirence". May 1, 2013
Rated 5 out of 5 by W Hotel Taipei - great experience Your stay will always be one of pleasure and fun. You will be greeted with friendly staff and great food, excellent rooms and you feel at once in a better mood throughout your stay... November 16, 2013
Rated 5 out of 5 by Great services With a big box of souvenir needs help to pack. Eddie from the concierge helps me to repack everything and make sure my luggages is not overweight. Very friendly service and helpful. November 13, 2013
Rated 1 out of 5 by This hotel lives up to its reputation Having stayed at the W Taipei once on business, I took my family back there in April. Both my wife and daughter loved it. In particular the level and attention we received was unmatched by any other hotel in Taiwan. May 3, 2013
Rated 5 out of 5 by One of my favorites Great location Excellent rooms Friendly and efficient service Nice gym and spa Food is good, but not as good as Hong Kong for instance and at 10 am the waiters at buffet get too stressed. October 29, 2013
Rated 5 out of 5 by Great Service, Great Location, Great Hotel If you like to be seen, this is the hotel for you. Staff knowledge of Taipei is fantastic. They were able to find what I am looking for and their recommendations are awesome. I would definitely stay there again. November 14, 2011
Rated 5 out of 5 by Fabulous Fabulous Room Great Location in heart of Taipei. Train station beside the hotel. Well-connected to shopping malls. short distance to Taipei 101. Great service. Most importantly rooms are modern and clean. will be back soon. December 8, 2012
Rated 5 out of 5 by Excellent Staff The wonderful staff are what makes a stay at the W Taipei so special. In particular, Justine the hostess at the Kitchen Table always mad it a point to greet me by my first name and made me feel very welcome. June 11, 2013
Rated 5 out of 5 by One of the best hotels I have ever stayed The W Hotel in Taipei has everything. Location, service and cleanliness. It is next to 101 and lots of shopping and eating places. It is also right next to subway station. I would recommend to all my friends. February 3, 2013
Rated 4 out of 5 by Disappointed with the service at The Kitchen Table Good hotel and location but there are rooms for improvement on their service. On 4 June 2013, I made my way to The Kitchen Table for breakfast. A friendly hostess asked for my room number and then brought me to my table. As usual, she asked whether I would prefer coffee or tea and any juice. I ordered Latte and orange juice and went to the buffet table to take my food. Both Latte and orange juice were not served even after I finished my first serving, so I reminded one of the waiters. I waited for another 10 minutes but no avail. A captain or manager wearing a suit approached me and asked whether I want any hot beverage. I responded that I ordered Latte and orange juice at least 20 minutes ago but still have not been served. Although I repeated my order 3 times and waited for at least 30 mins, I still did not get my Latte and orange juice. Very disappointed with the service. It was bad enough to experience this once, but it happened to me again on 6 June 2013. I don't see other guests encounter such a bad experience. Their beverages or juices were served immediately. Why me??? June 8, 2013
Rated 5 out of 5 by Hip decor and best service! In general, every staff we encountered from 1-3Jul was excellent - responsive, fast thinking and always so cheerful. We traveled together (rooms 1426, 28, 30) and want to say big thanks to all the staff! July 5, 2013
Rated 5 out of 5 by Happy Anniversary expereince W hotel surprised us with a small cake when we arrived for our anniversary. That made us feels really warm and happy. The weather in Taipei drop dramatically within the week we stayed. Wendy who helps cleaning our room is very helpful and caring. She reminds us the weather will get even cooler after the sun is gone before we head out and also suggest where we can go for sightseeing while we are in town. The bartenders from YEN bar - Jacky and Quick are very skillful, drinks are very tasty with personal touch, and they are very funny and friendly. We had great experience at YEN restaurant as well, the foods are very yummy and our waiter - Eugene is energetic and proactively helps to follow-up on our food. He made sure we are comfortable and enjoy our dinner. When I checked out today, I received a very sweet and warm smile from Olivia at the front desk. She makes sure my staying is happy and good. Also, since I bought so much Taiwan souvenir were worries that I might go overweight for my luggage. Christine from Whatever/Whenever service helps to weight my luggage before I head to airport. Thank you W Taipei for great experience as always!!! November 28, 2013
Rated 2 out of 5 by Disappointed Had expectation for W hotel as have confidence in the SPG hotel from stays at the Westin and Sheraton. However, complete disappointment in W taipei in terms of design and services. October 11, 2013
Rated 4 out of 5 by another excellent stay hotel W's service is excellent, very flexible and all staff try their best to solve any issues or problems. always a top choice when staying in taipei. November 18, 2013
Rated 4 out of 5 by Friendly staff The hotel staff were very helpful, we feel warm that they always carried a smiling face and undrstand what we needed from them when special requests arised during our stay. October 24, 2013
Rated 3 out of 5 by The water tap hurts my hand The square-shaped design of the water tap (together with the relatively poor maintanance) make myself hurt my palm when I switch on the tap. Part of my right palm is swollen. September 29, 2013
Rated 5 out of 5 by Best hotel ever! Everything is just perfect! Nothing to think of to be improved. We will definitely recommend W hotels! December 9, 2013
Rated 5 out of 5 by Friendly and helpful staff Everyone was friendly and helpful in addressing all of my requests. People went out of their way to make sure that I received what I needed. November 14, 2013
Rated 5 out of 5 by Staff is well trained and professional I had great experience in W Taipei. I think it is one of the best W, I would recommend. Understand what guests need and response immediately with great manner and attitude. May 20, 2013
Rated 5 out of 5 by Justine - An Outstanding Staff at TKT Justine at your restaurant "The Kitchen Table" is a true star. Her professional, energetic, and considerate service has given me a great start every morning from breakfast. April 15, 2013
Rated 5 out of 5 by The Room Facilities are Excellent The room is large and bright. The room facilities are excellent and trendy. The daily supply of accessories is sufficient. Should add a TV channel covering Hong Kong news. January 25, 2013
Rated 5 out of 5 by One of the best! The W-Taipei is one of the best W-Hotels in the world! Excellent service, great rooms and wonderful food! It's a great pleasure coming back every month! October 4, 2013
Rated 3 out of 5 by Superb Guest Room Fresh and spotlessly cleaned throughout my stay. Everything worked too! However, crowded shuttle lifts between 1-10 ruins the guest experience totally. September 29, 2013
Rated 5 out of 5 by 1st Stay This was my first stay at a W and I thoroughly enjoyed the experience. Thank you. December 8, 2013
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