Rated 5 out of 5 by Chris2611 W HK
I remain surprised at how every visit feels special and that staff want to make it the best stay possible.
I can't find fault in the W HK. I only wish every stay in the Starwood network could be as memorable and pleasant as staying at the W HK.
September 11, 2012
Rated 5 out of 5 by ed7777 Great location and atmosphere
My bf and I loved every minute of this hotel, the cool corner room has great size and view.. Also the bathroom is tremendous with the two basins and the bathtub with tv and a view. We will stay here again.
April 28, 2014
Rated 4 out of 5 by MPA2014 No sound from the TV
There is no sound from the TV at W hotel, Hong Kong.
June 25, 2014
Rated 5 out of 5 by Mark77 Thank you
it was my boy's birthday during the period of my stay and to my pleasant surprise, the team got my kid a gift which he loved it. Their thoughfulness is the gift was what made the big difference in this stay. Thank you Besjon and your team.
January 10, 2014
Rated 5 out of 5 by Cruzing1 Great location
W Hong Kong is situated in perfect spot to enjoy Hong Kong. Next to Nathan Road, it offers a great base for day or night exploration. Great access to Airport Express train and MTR makes getting around a cinch.
April 18, 2014
Rated 5 out of 5 by Bruce51 Cool hotel great servioce and great people work there
Stay there a lot and always exceeds expectations
June 23, 2014
Rated 5 out of 5 by rpinto5935 Excellent Hotel
Only issue was that there were no Executive Club facilities for Platinum guests. Relative to other hotels in Asia which had fabulous breakfasts and evening events this was a huge discrepancy.
Everything else in the hotel was excellent.
July 12, 2012
Rated 5 out of 5 by SFGuest Concierge went out of their way.
The concierge went out of their way to make my stay exceptional. I needed reservations every night for dinner - one night being for 10 people with one day notice. I received so many compliements on the choice of location and restaurant.
September 17, 2012
Rated 4 out of 5 by Ben2012 Trendy and convenient
Located strategically within the city to optimize convenience, transportation, and location. Trendy atmosphere as well as easy access to the Elements mall. Would be even better if they had a club lounge.
Excellent breakfast buffet.
April 28, 2012
Rated 5 out of 5 by mmandr Great as always
What is there to say other than the across the board 5 star ratings in all categories above, i.e. "Excellent" Room Comfort and Cleanliness and that the Staff Met My Needs and My Expectations with "Excellence" as always.
February 25, 2014
Rated 5 out of 5 by Alice27 what a nice hotel
it was more than good that i expected before.
and i also woud like to stay W hotel on next time.
June 10, 2014
Rated 5 out of 5 by thomasshanghai Excellent experience, top notch service
Perfect location, for an easy access from the airport thanks to the airport express. Great rooms, great views and most important of all, great people! A super helpful staff to meet all of your needs! Two thumbs up W Hong Kong!
July 26, 2013
Rated 5 out of 5 by stevenm1022 Great hotel with one exception
The room had a little 'musty' smell and seemed like maybe a smoking room.
Other then this unpleasant odor in my room, overall the hotel was awesome. Great staff, location and hotel!!
April 29, 2014
Rated 5 out of 5 by Stolen Wow
This was the first time I ever stayed at a W and I was amazed. Could not have asked for more, the modern decor, attentive staff and convenient location. When I return to Hong Kong, this will be the only place I would stay!
December 26, 2013
Rated 5 out of 5 by Nikipikie Good Hotel in HK
We have stayed at W in Hong Kong a few times now - The staff are friendly and helpful. It is upstairs from the train to and from the Airport (where you can also check in). I would recommend this hotel.
April 3, 2014
Rated 5 out of 5 by Melehana LOVE THE PHONES!
I have enjoyed many wonderful stays at W Hong Kong, but they have just upped the ante with the new guest room smart phones available for use while in Hong Kong. So handy!!
May 6, 2014
Rated 5 out of 5 by Sean11 great room/hotel. not the best view..
Excellent room at an excellent price.
Stayed at the fantastice suite w/ harbour view. The view was bad as usual.. but hey, what can you expect with the tallest building standing right in front. Other than the view, great.
September 14, 2012
Rated 5 out of 5 by timmyng The best place to stay in HK
Great location, right above Kowloon MTR. Awesome facilities. Service is first class
June 9, 2014
Rated 5 out of 5 by KPaul Great customer service
The staff (Francis and Sammy) took great care of my wife and I for her birthday.
June 10, 2014
Rated 5 out of 5 by THESMDM FANTASTIC HOTEL GREAT LOCATION
THE BEDS IN THE ROOM ARE FANTASTIC, I TRY TO MAKE THIS HOTEL MY LASY STAY AFTER A BUSINESS TOUR THROUGH MAINLAND CHINA, SO I CAN HAVE A FANTASTIC WELL NEEDED REST. ROOMS ARE WELL APPOINTED AND THE LOCATION IS GREAT.
July 14, 2012
Rated 5 out of 5 by bluedew expensive, but you sure get what you paid for
W hotel is located very near the Kowloon MTR/airport express station which makes it very convenient to get around. Shopping heavens like Kowloon and TST are also a taxi ride (approx 40 hkd) away, or you can also opt to take the hotel shuttle bus to TST. The hotel is located right inside the gigantic high-end ELEMENTS shopping mall so there is always things to do.
In terms of hotel amenities, W hotel has its own restaurants, bar, roof-top swimming pool with a view to boast, and also its own spa and gym. wifi was provided in common areas but you would have to pay if you want it in your room.
When I reached there were friendly hotel staff helping me with the luggage and check-in. My room was a big and beautiful room overlooking the harbour, and i was blown away by the beautiful interior. The bath area is equipped with a standing shower area, a bathtub (with tv), and the toilet area. The sink area had a magnifying mirror, hairdryer, and all the basic items like shampoo, soap, facial cleanser and more. I noticed that they were not the unbranded kinds seen in other hotels but they were all from the brand BLISS, and i really adored the smell. I liked the digital weighing scale as well.
The cupboard had many hangers, and even a iron and ironing board. My room came with a nice and comfy king sized bed, and a big flat screen tv with many tv channels. I was surprised to find the fridge stocked up with all sorts of drinks (not free of course), and there was even a mini wine bar hidden in the cupboards. There was also a mini snack box filled with many tempting items. For those without spare money to spend, you can always help yourself to the 2 free bottles of mineral drinking water, or brew your own tea/coffee with the flask with the free bags of coffee and tea. What was interesting for me was that there were 3 lighting options for the room - day (all lights were on), night (dimmer environment) and then dream (all lights off). This saved me the trouble of going around the room and choosing lights to leave on during the night.
Room service was prompt. The food I ordered always came within 30 minutes, and the clothes I sent for laundry came back nice and fresh within the day itself. I also loved the personal written notes on the first, 2nd and last day of my stay, and also the free chocolates that were given daily. On the day that I checked out I was also able to leave my luggage with the counter.
So all in all I would really recommend this hotel to anyone who has a budget to spare :)
August 4, 2014
Rated 5 out of 5 by parbs Funky and functional
Great vibe at this funky hotel in a true world class city. The W has excelled in all facits of this development. The only disappointment was that the hotel was full and therefore we did not receive an upgrade
January 3, 2013
Rated 5 out of 5 by Porschett Staff is outstanding!
Had to title it something, but the staff stood out above everything else! Everything was perfect. Can't wait to stay again. Only fault I could even mention was no appointments were available for a massage.
November 6, 2012
Rated 5 out of 5 by smacs This is boss
Brilliant on all counts - felt like a star from the moment I walked in as Charlie greeted me like an old friend. Best W Insider ever - thanks, Charlie!
Everything A++. Only place I'll stay in HKG.
October 29, 2012
Rated 5 out of 5 by Andrus80 Chic
My stay at W Hong Kong was excellent as usual. Nice rooms, nice service, nice food. Amazing swimming pool on the rooftop. Woobar is such a cool place to chill out.
April 14, 2014
Rated 5 out of 5 by santri1969 W fits very well with HongKong
I love this W in HongKong - vibrant, young, exciting, great night life, excellent platinum SPG recognition, facilities, corner suites, pool. Very highly recommended as one of the very best in HK.
June 16, 2013
Rated 5 out of 5 by RavingFan W Hong Kong, Prepare to be amazed !
It's coming home, it's family, it's heart warming, it's welcoming, it's amazing, it's authentic, it's refreshing and energizing, it's delicious....
It make me looking forward my travels.
December 20, 2013
Rated 4 out of 5 by steph4122 Thank you
all your staff so kind!!!
And city airfort terminal is just basement of hotel..
The location is really convenient for traveler!
May 6, 2014
Rated 5 out of 5 by Icam Excellent service and location
Great set up - excellent location and service
June 7, 2014
Rated 5 out of 5 by MaryK1372 MaryK1372
Very friendly staff - great food. Needed an eletrical outlet in bathroom other than shaver. It was difficult using a flat iron.
May 5, 2014