Rated 5 out of 5 by mragosta Great place to stay from first floor greeting...
to checking out on the 6th floor, against the backdrop of Jennifer Steinkamp's beautiful moving digital flat screen artwork.
Beautiful rooms, gracious staff, great buffet, overall cool ambiance, altogether one of my favorite hotels anywhere.
January 31, 2014
Rated 5 out of 5 by Hello78 Super Helpful Staff
The inability for the staff to say no, makes the experience one of integration, not one of isolation.
Love the W experience, plus the killer bar is a bonus too.
March 10, 2014
Rated 5 out of 5 by NICKYC54 This has become a really good hotel!
Staff recognition/ eager service great amenities the location and the most comforatble stay makes this my favorite hotel and really feels like "home" when I return time and time again.James who is the Director of Ops is a really responsive and helpful ambasador for the W brand.
October 28, 2013
Rated 4 out of 5 by ixglobal Rooms Smells
Fisrt Stay in W Hong Kong. Expected what a W hotel provide and everything was good except for the smell in the room that we stayed. Though I requested for a smoking room, the smell was pretty bad.
Will be nice if something is done to the room everytime a guest ckeck-out.
April 28, 2013
Rated 5 out of 5 by Mark77 Thank you
it was my boy's birthday during the period of my stay and to my pleasant surprise, the team got my kid a gift which he loved it. Their thoughfulness is the gift was what made the big difference in this stay. Thank you Besjon and your team.
January 10, 2014
Rated 5 out of 5 by Yohan Excellent hotel!
This is one of the best hotel i staid in! Very modern design, well located, amazing pool, gym. Very easy to enjoy the vibe and chill in.
A must for a business trip or even more for leisure.
I would definitely come back and if you haven't yet you missed something!
August 27, 2012
Rated 5 out of 5 by npsv Spectacular
W hotel nicely located near to MTR (transport connection to go anywhere in the city) as well as surrounded by a lot of shops and dining places at the Elements mall.
Nice and friendly staff, Incredible room facilities and upper class living standards provided
October 2, 2012
Rated 5 out of 5 by Steve18 Great Servies
I have stayed in this hotel several times past few years. The services is getting better each time. Special thanks to Keith's incredible service. He went extra mile to help out to make my early check in smoothly so we can get to our appointment on time.
October 30, 2013
Rated 5 out of 5 by rmr89 Genius design
ABsolutely brilliant design with the rooms. Whereas some W hotels seem to choose design over function, the W Hong Kong hits the nail on the head. It is clear that much thought went into every single detail.
THis is by far one of my favorite W properties.
October 22, 2012
Rated 4 out of 5 by timmyng Great Location and Service
Everything was great about this hotel except that I had to pay for WIFI in the room. I stayed at the W Taipei and had free WIFI in the room. In this day and age of technology, all hotels should include free wifi throughout to accomodate all devices.
November 7, 2012
Rated 5 out of 5 by YYZ2HKG Consistently excellent service
I stay at this hotel several times each year because I enjoy the rooms and the ambience, but the service never varies from excellent and attentive. I appreciate being recognized personally by some of the staff, and I am always made to feel welcome.
November 9, 2012
Rated 5 out of 5 by Chris2611 W HK
I remain surprised at how every visit feels special and that staff want to make it the best stay possible.
I can't find fault in the W HK. I only wish every stay in the Starwood network could be as memorable and pleasant as staying at the W HK.
September 11, 2012
Rated 5 out of 5 by Stolen Wow
This was the first time I ever stayed at a W and I was amazed. Could not have asked for more, the modern decor, attentive staff and convenient location. When I return to Hong Kong, this will be the only place I would stay!
December 26, 2013
Rated 5 out of 5 by pepperdine105 Teamwork at its best
always a pleasure to visit our HK home away from home. We had an impromptu trip to HK for some doctor stuff and the staff is wonderful - my favorite guys at the bell desk - see me coming and all want to give a hand shake or a hug or a smile. They immediately check if I need some dinner res. or what not and hooked us up a last minute spot. upstairs at checkin they tried their best to find us a suite, but none available - so he put us in the best room (smoking if you can believe people still do that) and immediately got the housecleaning to do some sort of "de-stink" the smoke from the room and it did not even smell too bad - just the hallway and maybe our neighbor. Either way it worked out ok. I had a chance to get a facial in the spa - great stuff and Cecilia, need to mention her by name, she was really great and my skin is looking great. She has me on a routine now where I have to come back to the W and stay a night and get a facial once a month - so nice upsell. I already got it approved with the wife that loves to get out of Shenzhen for the weekend once a month - so we are sold.
see you guys next month and I am sure it will be fabulous as usual.
March 3, 2014
Rated 5 out of 5 by rpinto5935 Excellent Hotel
Only issue was that there were no Executive Club facilities for Platinum guests. Relative to other hotels in Asia which had fabulous breakfasts and evening events this was a huge discrepancy.
Everything else in the hotel was excellent.
July 12, 2012
Rated 5 out of 5 by SFGuest Concierge went out of their way.
The concierge went out of their way to make my stay exceptional. I needed reservations every night for dinner - one night being for 10 people with one day notice. I received so many compliements on the choice of location and restaurant.
September 17, 2012
Rated 4 out of 5 by Ben2012 Trendy and convenient
Located strategically within the city to optimize convenience, transportation, and location. Trendy atmosphere as well as easy access to the Elements mall. Would be even better if they had a club lounge.
Excellent breakfast buffet.
April 28, 2012
Rated 5 out of 5 by thomasshanghai Excellent experience, top notch service
Perfect location, for an easy access from the airport thanks to the airport express. Great rooms, great views and most important of all, great people! A super helpful staff to meet all of your needs! Two thumbs up W Hong Kong!
July 26, 2013
Rated 5 out of 5 by shaorong This hotel is awesome
This hotel has very comfortable room, kind staffs and nice view
March 10, 2014
Rated 5 out of 5 by Sean11 great room/hotel. not the best view..
Excellent room at an excellent price.
Stayed at the fantastice suite w/ harbour view. The view was bad as usual.. but hey, what can you expect with the tallest building standing right in front. Other than the view, great.
September 14, 2012
Rated 5 out of 5 by AJShah The Most Convinient Hotel
This is the most suitable hotel to me because of its location.
March 8, 2014
Rated 5 out of 5 by THESMDM FANTASTIC HOTEL GREAT LOCATION
THE BEDS IN THE ROOM ARE FANTASTIC, I TRY TO MAKE THIS HOTEL MY LASY STAY AFTER A BUSINESS TOUR THROUGH MAINLAND CHINA, SO I CAN HAVE A FANTASTIC WELL NEEDED REST. ROOMS ARE WELL APPOINTED AND THE LOCATION IS GREAT.
July 14, 2012
Rated 5 out of 5 by GMAC9 Great Hotel
This hotel has great rooms, fitness area, restaurant, steam, sauna and showers and a great bar. Highly recommend it!
February 16, 2014
Rated 5 out of 5 by RavingFan W Hong Kong, Prepare to be amazed !
It's coming home, it's family, it's heart warming, it's welcoming, it's amazing, it's authentic, it's refreshing and energizing, it's delicious....
It make me looking forward my travels.
December 20, 2013
Rated 5 out of 5 by parbs Funky and functional
Great vibe at this funky hotel in a true world class city. The W has excelled in all facits of this development. The only disappointment was that the hotel was full and therefore we did not receive an upgrade
January 3, 2013
Rated 5 out of 5 by PHN1 Outstanding service
This W hotel has the feel and spirit of a W hotel yet the service is similar to a St. Regis.
February 23, 2014
Rated 5 out of 5 by Porschett Staff is outstanding!
Had to title it something, but the staff stood out above everything else! Everything was perfect. Can't wait to stay again. Only fault I could even mention was no appointments were available for a massage.
November 6, 2012
Rated 5 out of 5 by smacs This is boss
Brilliant on all counts - felt like a star from the moment I walked in as Charlie greeted me like an old friend. Best W Insider ever - thanks, Charlie!
Everything A++. Only place I'll stay in HKG.
October 29, 2012
Rated 5 out of 5 by santri1969 W fits very well with HongKong
I love this W in HongKong - vibrant, young, exciting, great night life, excellent platinum SPG recognition, facilities, corner suites, pool. Very highly recommended as one of the very best in HK.
June 16, 2013
Rated 5 out of 5 by timmyng Typical excellent W experience
Great location, Comvenient to and from the airport. Has a airport checkin counter downstairs. One stop to Central. Taxi/bus ride to TST or Mongkok.
January 3, 2014