Rated 3 out of 5 by Pedro Excellent view still to improve on service
The room was great and with wonderful views
However there was a party at ground floow I was not informed upfront and noise was considerable. I fully understand this can happen but great that this is communicated properly
Also I ordered dinner and I receive a knock at the door at 11 even though I did not request any withdrawal; I guess this should be reviewed within the room service procedures
February 21, 2013
Rated 4 out of 5 by KELA this hotel makes me happy
i love the light, decoration and atmosphere of W BARCELONA,
I love the pool area both during the day and at night,
the staff is young, friendly, international , they all have good will but many times they give you the wrong information... so you find yourself going around . i also thought there are so many rules and employes have no power or knowledge to adapt to a situation or be flexible.
June 20, 2013
Rated 5 out of 5 by HOwZzaT Another signature W property
This is a great hotel, situated nicely with beautiful views (choose harbour side if you can and NOT port side).
It has the signature contemporary feel that just makes you feel better looking :)
Beds and pillows are wonderful. Rain shower was nice but water needed to get a little hotter.
Room temperature changes were gentle but noticeable after 30 minutes or so.
Nice views in W Eclipse bar.
March 10, 2013
Rated 5 out of 5 by tghk perfect weekend getaway
Very helpful and friendly staff - always smiling and always offering their best assitsance to everyone on the trip! GOOD WORK. we travel all around andnever felt home away from home and so cozy in a 5 star hotel -
March 10, 2014
Rated 4 out of 5 by Sinta2013 Great facilities and ambience, spectacular view
We enjoyed the room and whole hotel ambience, also great choice for breakfast. We wish to have free wifi everywhere beyond the lobby and shuttle to downtown since location of hotel is a bit far off. Great hospitality of all the hotel staff with 'Whatever and Whenever' slogan you can really differentiate from the rest.... Keep it up and surprise your guest beyond their expectation !
October 20, 2013
Rated 4 out of 5 by Moi2014 Perfect Conference Location
Fantastic conference facilities, excellent support from staff, excellent food.
March 24, 2014
Rated 5 out of 5 by Arturius Very good hotel
Amaizing building, view. dising. Stron reccomend
March 25, 2014
Rated 5 out of 5 by EloErm Great Stay!
We stayed there for 4 nights and it was a great stay!! We had an beautiful view of barceloneta beach and the cool corner room was just amazing and comfortable. All the staff was very heplfull and friendly although they were very buzy the most of the time. As stawood employees we can recognize the good work that these people do. Keep going W Barcelona team!!!
Thank you for everything!
November 18, 2012
Rated 4 out of 5 by JoanSherlock Wonderful experience except for dry cleaning service
My week at the W was wonderful in all ways with the limitation of the Dry Cleaning. An expensive wool turtleneck was returned smaller by approx. 4 sizes. Good for a four year old, but not a tall woman. the hotel to it's credit is following up on this, I'm looking forward to resolution. I am being helped by Miriam.Vico.
January 24, 2014
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 4 out of 5 by j75fr comfy rooms but not worth the money
The location is great, beachfront. Downtown requires taxi. Costs from airport about 30€.
Fitness facility is one of the best I have seen in Europe so far
Pool area pretty small
Rooms are good, views are nice but absolutely not worth 250+€.
Service is very average, far below a 5*
Given the open bathroom double rooms are certainly for couples or very good friends only
October 23, 2013
Rated 5 out of 5 by Chelsealady Incredible
Our stay was faultless.
All the staff were extremely helpful. Our room had a breathtaking view.
The DJ at Eclipse was brilliant and the Bliss Spa was one of the most relaxing experiences I've ever had,
Will definitely be returning to W hotel again and can not wait to visit them in other countries.
However the only downfall I would have is the food. It was quite disappointing.
April 30, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 5 out of 5 by Jim1886 This hotel has a superb location
I was very impressed with the staff, who were capable of working on their own initiative.
A minor difficulty that I had with my safe was sorted out within 5 minutes of reporting it.
March 7, 2014
Rated 5 out of 5 by NTA1970 This hotel has all what any traveler need
All employes are always happy and very helpful. Their spirit is amazing !
March 19, 2014
Rated 3 out of 5 by Marcel12 The room was too loud
We went last saturday to hotel W in Barcelona and we got room nr. 2404. The disco was on the 26 floor. We could hear the hard music untill 5.00 o'clock. The fact that the room had "ear plugs" means that the hotel knows houpw loudy this room is. Even with ear plugs we couldn't sleep. We were very tired in the morning. This is unacceptable.
December 23, 2013
Rated 4 out of 5 by giumira A MUST HAVE, WITH FEW IMPROVEMENTS TO DO
The stay, because of the REM of Guess, was amazing. very beautiful room, 22nd floor, sea view, ultra clean and silent.
Perfect staff, quick elevators, super location. very good breakfast.
Improvements: free wi fi in all rooms, it's unbelievable that a 5* GL do not provide it.
The catering wasn't amazing, Food has to improve.
Overall, a very good stay!
November 7, 2013
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by Rich2809 One of the nearly greats
I love this hotel. Rooms and suites are spacious and comfortable. The staff always friendly and some of the best restaurants and bars in any hotel.
I had room service for lunch, roast chicken, very delicious
It is everything the W brand encapsulates, stylish and sophisticated.
Only slight niggles
No coffee in room
Insanely complicated lighting, TV system
November 7, 2012
Rated 4 out of 5 by meelas My Stay @ W Barcelona
Overall, excellent hotel w.r.t. comfort, privacy and a very clean/safe environment.
The one concern I had was that the front desk staff did not follow-up with a simple request. In the hospitality business....small things matter and when these needs are not met...the guest feels that they are not valued by the Hotel....and that is what I felt.
November 7, 2013
Rated 5 out of 5 by ilovespainish The best W & Starwood hotel
When you step out of your car. The staffs are already waiting for you and help you out your luggage. Check in was fast and got upgraded every time to a cool corner suites which is amazing. I love the beach city view and the ocean view. Breakfast was awesome and staff are very good looking and professional. Thank you.
December 30, 2013
Rated 5 out of 5 Great stay, one of my favorite hotels!
The W Barcelona is beautiful with a wealth of amenities. The pool area is a great place to relax, there are a variety of food options, and it is situated right on the beach. We were upgraded to a corner suite and had breathtaking views of the harbor and the Mediterranean. The staff was incredibly friendly and willing to offer anything we needed.
September 10, 2012
Rated 5 out of 5 by LAGM a flawless experience
everything was perfect. our room, the staff, the lounge, the morning breakfast, the bliss spa, the location, ...
it's typical to look for flaws when staying in very expensive hotels. this time I am not able to point out anything that was not above our expectations.
we will come back for sure.
January 13, 2014
Rated 5 out of 5 by AndyGlasgow Location, location, location
For the best views in Barcelona, you can't beat the W. Pleasant walk in to the centre (with local buses nearby if required). Rooms are spectacular whether beach or port side with all modern amenities. Public facilities are amazingly designed to provide the wow factor. Staff are pleasant and efficient.
January 4, 2014
Rated 4 out of 5 by ElTiberon Great Resort Hotel with limitations
This new W resort hotel drives really your WOW-effect! The only bad thing is, when travelling during the summer (main season): you will not get a table at the main restaurants, even you tried to book 24h in advance. So why staying in a hotel where you cannot dine? Similar if you want to get a place at the beach or at the pool - all full!
August 13, 2012
Rated 3 out of 5 by Vienna Room not clean
I stayed with my wife for our anniversary one week in the hotel. The room we had was not cleaned very well and the non-smoking room had a burned hole from a cigarette on the night-table.
The roses which I orderd with the reservation were not delivered at our anniversary.
I was surprised that the service at wet deck was so poor.
May 15, 2013
Rated 5 out of 5 by Khaled83 Romantic location
Had a warm welcome from the hotel staff, I was upgraded to the cool corner suite which had a fabulous view ( breathtaking views of sunrise/sunset along the sea). The design of the hotel and rooms where very artistic.The location was romantic where I took long walks with my wife on the beach.
Highly recommended for romantic getaways.
November 19, 2012
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013
Rated 4 out of 5 by skygal food/beverage service extremely lengthy
The food /beverage service at pool, bar and restaurant took a very long time. It took about an hour to receive our appetizers and drinks came after the appetizers were delivered.
Not notified at reservation that visit was not eligible for Starwood points. Also visit was not recorded on My SPG account even if it was not eligible.
August 4, 2013
Rated 5 out of 5 by zo1947 W was wonderful
Had a great visit to Barcelona. The hotel was great. The staff was very responsive and helpful. The only downside was the distance from most attractions. The hotel is on the beach, which is not a big factor in the winter. The view from the room was very nice. We used room service frequently, it was always correct and good quality.
December 19, 2012