Rated 5 out of 5 by DrewAT Great experience!
We enjoyed our stay, and would stay again next time in Barcelona
August 26, 2013
Rated 3 out of 5 by Dima999 waiting time for check-in
very nice hotel .. but terrible waiting time at check-in. 4th time we try the hotel. Always same story. Rooms are not ready before 6pm and check-in time takes an average of 20 to 30 minutes. Very unprofessional staff in the hotel. Average of 25 years old. Pretty faces but so inefficient ..
Where is the boss ???
August 26, 2013
Rated 5 out of 5 by S1234 Sara
I like the hotel . i enjoyed the view :) i like ghe concergie service they were excellenr staff.
however the cleanses of the room was not as required.
The hotel team has to make sure that the bed sheets and pillows are clean before any guests come to the room.
also the Internet service in room was quite expensive.
I also expect more Arabic food in the Menues but there was no variety of it.
In general W hotel is a well known trade mark which we will always be loyal too.
All the best
August 25, 2013
Rated 5 out of 5 by Pablo64 Cool and trendy hotel
Fantastic hotel with very friendly and helpful staff. The "W" has to be the coolest and funkiest hotel in Barcelona.
We very much enjoyed our stay, the restaurants, bars and other facilities allow you to not have to venture too far if you have already experienced all the other fantastic sights of the city.
The one and only criticism is the bathroom layout. The large shower area opening onto the bedroom is fine, however the WC being open via a glass door to the bedroom is not cool ?
August 22, 2013
Rated 5 out of 5 by Paddleman1 Cool Beachside Resort-like Hotel
We loved this hotel. Great design and very friendly and efficient staff. The rooms have several excellent features and incredible views.
I would certainly recommend this hotel and would return.
A few observations on areas for improvement include the shower that does not drain well and leaks out onto the carpet. The frosted glass WC does not offer full privacy. The music at the pool is quite loud and goes on all day. The bellman stood out for their lack of freindliness which was strange given that everyone else was amazing.
Finally, this hotel has a distinct resort vibe and appeal yet guests are repeatedly told to cover up when transitioning thru the lobby. Seems odd.
August 21, 2013
Rated 5 out of 5 by Amr39 Fantastic Experience
Had a fabulous time at the W in Barcelona. The views are amazing, the design is great, and the swimming pool atmosphere is the best.
August 21, 2013
Rated 4 out of 5 by line01 Stunning view
Outstanding view on the Barcelona beach, good room size, very quiet, confortable beds, small swimming pool but very nice pool deck
August 21, 2013
Rated 4 out of 5 by Puuma39 Hotel where everything works :)
5 star hotel should have free internet. Everything else worked more than fine.
August 20, 2013
Rated 3 out of 5 by Phg256 Not bad but very expensive
Hotel is very expensive. My biggest issue was that the pool area including the deck and bar was was closed on Sun night for some type of party. I spoke to the manager and he was very apologetic but told me it is closed every Sunday for this party. When you pay a small fortune to stay at a hotel you expect to have use of all their facilities all the time. It was not mentioned to me when I booked the rooms that the pool wold close at six o'clock on Sunday when my children were hot and wanted to swim. At least offer a reduced rate for the inconvenience.
August 19, 2013
Rated 5 out of 5 by LizzyNY Barcelona's best resort
I have been in the Travel industry for 20+ years and consider myself a seasoned Traveler. I aboslutely loved the W Barcelona!!! The staff was incredible, they could not be more accomodating. We had a fantastic time celebrating a friend's milestone birthday. The W staff made this holiday exceptional. Hotel is beautiful. Beach was great. Fun by the pool. It was a European dream. Planning to go back next year!!
August 16, 2013
Rated 4 out of 5 by FloFromFrankfurt Beauty and the Beast
Well, to start with the most important fact - if you are looking for a silent, romantic, peaceful getaway - this is NOT your place. Period. (I wasn't looking for this!).
If you want something, that's VERY cool, has a perfect beachfront location next to a wonderful city (BCN), has a good mix of restaurant, clubbing and fun, and exceptional views (ocean, city, beach) from almost every room, plus a bit of W style, then go for it.
Now, some details:
1. Starwood Elite recognition: so-so. Free B/F and Internet granted, late checkout no problem. No room upgrade though (not even Wonderful -> Mega or Fantastic, same room size, just different room!) and NO separate Elite counters at reception.
2. Speaking about which - wait times for checkin and checkout were both about 15 minutes, organization is pure chaos, reception attendants are running away to take care of luggage or things or whatever. This - sorry to say - is absolutely unacceptable in the 5* world and with rates as they are called here.
3. Responsiveness of staff - first room we got, although booked as and marked as Non/Smoking had a strong smoke smell to it. Not the one that's left by a single cigarette, but some heavy, multi-day smoking going on. Asked for replacement - first offer was someone coming with a spray to clean the air. After long discussion and insisting, finally got a room change to an ok room, but the discussion to get there was also pretty unacceptable.
4. Food: Wave - couldn't test, was full both days of stay for breakfast, were sent to Salt (beachside restaurant) instead. No general problem there with the exception of waiting stuff that didn't look at all like they had any interest in their work whatsoever - rather hungover looks (cracked nail polish, tired behavior, slow coffee delivery, tight-time removal of plates with very little communication). Food was good; W.Bar - nice cocktails, overall good service. Wet Bar - nice food, quick service, great poolside location. Bravo - couldn't get a table, hung out at the bar for some Tapas. Not cheap, but a positive experience, lots of laughs and smiles with the barkeeper who served as waiter, nice food. Eclipse - didn't try this time, at last stay, very hipster place, drinks not very good, but great music and party.
5. Beach - nice towel service, great location, very little trouble and wandering sales guys - even though it's a hotel-managed public part of the Barcelona beach, not an official private beach.
6. Views - wonderful. Staying on the "Harbour" side on 24th floor - wide ocean views, electric curtains that can be opened and closed from bedside - perfect. Room comfort is great, too. Design little bit over the top - putting a toilet in foggy glass walls inside the main room looks ok first, but every noise thats made inside is amplified echo in the room - not sure if that's still cool or simply unpleasant. Also, bathroom sink of the very square, boxy type - looks again cool, but pretty much impossible to clean in the corners and that's what it also looks like....
Overall: One Of The Places To Be in BCN. If you don't like that fact, stay away. Fully featured to support this ambition. Design/setup slightly over the top, but matching the goals. Should definitely try to improve on the little sides of service - checkin speed, fitness-to-job for waiters - to be a bit more 5* and a little bit less hip - that would make it a pretty perfect city getaway.
August 16, 2013
Rated 5 out of 5 by Voyager Superb
Location, facilities and service first class. Rooms are minimalist but chic and well equipped. Wet Deck is a great spot to people watch and relax during the day and party at night. Eclipse is also good fun. Highly recommended.
August 16, 2013
Rated 5 out of 5 by hectorp Best SPG hotel in Barcelona
W Barcelona has almost everything for a nice stay. Just come for example and have a breakfast in a Michelin-star restaurant Bravo24, great stuff will recomend you the best meal and will offer you a table with a view. Go tonight to Eclipse where you can meet beautiful people and drink some great cocktails. Stay in a beautiful modern room listenin to your favotite tracks via iPod docking system and enjoy the unforgetable view. I'm already waiting for my next trip to Barcelona to return to W.
August 15, 2013
Rated 2 out of 5 by Emilie777 disappointing hotel
i was disappointed with my stay : you wait at least half an hour for check in and check out, the room is average and not confortable if you travel with a baby. very limited sun beds at the swiming pool for such a big hotel, beach beds not confortable. Custormers/crowd in the hotel is ordinary. Spa prices are exagerated for quality of treatement. On the positive, restaurants are really good, staff very welcoming and helpful but sometime very slow, gym is amazing. i cannot recommand this hotel for business travelers, neither for family
August 15, 2013
Rated 5 out of 5 by HeatherC Breathtaking at Frist Sight
Hotel was beautiful in a pristine location. Complete ambience of beachy relaxation. My biggest qualm really was the lack of Platinum recognition I felt I received. They had me as gold in the system and I had to literally go look up my SPG number so they could validate the fact I was platinum, after nearly a year of being platinum this seemed ridiculous. I did not realize this until I was already placed in a room. The room was upgraded but after learning they did not recognize me as platinum I was likely not upgraded to the level of room I should have been. Staff was courteous and accomodating with the exception of some of the Salt Beach staff which needed to be shown how to smile. The spa left much to be desired with the eception of the pedicure station, wonderful!
August 13, 2013
Rated 5 out of 5 by Ira13 A unique Barcelona experience!
As if the wonderful beach and ambiance of Barcelona is not enough, the W offers a personal touch to a visit to this magnificent city. All the staff treated us in a very gracious way....and we had
a great visit. Hope to come back soon!
August 11, 2013
Rated 4 out of 5 by MAUROMILANO NOISE
TOO MUCH NOISE IN THE LOBBY, MAIN RESTAURANTS, TOO MANY CHILDREN RUNNING AND SCREAMING, I DON'T LIKE TO SEE PEOPLE WITHOUT TSHIRT OR EVEN WORSE IN BATHING SUIT WALING IN THE LOBBY AND COMMON AREAS, THAT'S NOT 5 STARS, THERE SHOULD BE A DRESS CODE, LIKE IT IS TO ACCESS TO THE ECLIPSE, NO WAY! IT S HALF YOUR FAULT AND HALF OF STUPID PEOPLE TRAVELLING AROUND THE WORLD.
FIND A WAY TO ADVISE CLIENTS AND FAMILIES THAT THEY R RESPONSIBLE FOR THEIR CHILDREN, AND THEY SHOULDN'T LET THEM DO WHAT TEHY WANT, EVERY TIME ALL THE TIME!!!
LAST THINGS, BATHROOMS AND I MEAN TOILETS ARE A NIGHTMARE, THATS A FAULT OF THE ARCHITECTS, BUT IT'S NOT DESIGN, IT'S JUST BAD TASTE.
August 9, 2013
Rated 5 out of 5 by Doodle W Barcelona
Only complaint is that the gorgeous suite which was non-smoking had the tell-tale smell of smoke.
August 8, 2013
Rated 4 out of 5 by skygal food/beverage service extremely lengthy
The food /beverage service at pool, bar and restaurant took a very long time. It took about an hour to receive our appetizers and drinks came after the appetizers were delivered.
Not notified at reservation that visit was not eligible for Starwood points. Also visit was not recorded on My SPG account even if it was not eligible.
August 4, 2013
Rated 3 out of 5 by DamianZurich Stay at W-Hotel Barcelona
Very nice hotel in a very unique spot in Barcelona, very friendly staff, good food (Bravo24, breakfast) and great drinks in the eclipse bar. However, the room was not as clean as i would expect of a hotel in this price segment. In addition, a party took place in the night and it was very loud in our room as the room in the 4th floor was close to the lobby. Therefore, make sure you don't get a room in the first 6 floors. In addition, it is a pity that the pool is that small.
July 30, 2013
Rated 5 out of 5 by Marcey EXTRAORDINARY HOTEL- THE PLACE TO BE
I am generally a "W" fan. I have always enjoyed their quality and comfort of the rooms they have for their clients. However, when we walked into our room at this "W", it basically swept us off our feet and took our breaths away. The views are stunning and tremendously beautiful for a typical room. The location of the hotel is also superb. It sits right on the beach; close to many restaurants and a nice walkable distance to fine neighborhoods.
I highly recommend this hotel to everyone! The "W" is the best way to enjoy Barcelona.
July 30, 2013
Rated 3 out of 5 by cucu1965 Outstanding hotel, wild guests
W Barcelona is in all respects an outstanding hotel, and I was very pleased to stay there. Apart from the obvious - fantastic architecture, outstanding location, great breakfast, room settings etc - I was extremely impressed by the courtesy and efficiency of the staff. Just as an example, your colleagues Patricio and Xavi managed and resolved a misunderstanding at check-in about our suite upgrade in a quick, friendly and easy going way... but I have to say all staff, no one excluded, left with us a very good impression.
In that respect, I have to say that W personnel greatly outperformed W clientele. Unfortunately, many of the guests at the pool - very crowded for the weekend - behaved in a wild, impolite, arrogant and aggressive manner - to the point that we felt threatened and unsafe at times.
Given the small size of the pool, we felt at the end that the private hotel beach was a better choice and we did not regret this decision, which I would recommend to everybody - unless you belong to the evergrowing tattooed, pierced and bodybuilded crowd.
July 30, 2013
Rated 4 out of 5 by Vcosta Great experience but a disaster check out process
Everything was great but at the end, the check out process was horrible. I spent more than 45 min waiting for check out. Something need to change about this because i will never come back due to that. I loose my flight because of that
July 29, 2013
Rated 5 out of 5 by Andy67 Luxurious, Spacious and fantastic vibe
We had a fantastic one week stay at the W Barcelona and would definitely recommend this hotel to everyone. The hotel was luxurious, the vibe was excellent, fantastic location with an awesome view of the beach and ocean, our rooms were spacious and the upgraded suite was fabulous. Some of the staff really went out of their way to accommodate our requests, and everyone was extremely efficient. We really enjoyed our stay at the hotel and would rate it as one of the best W experiences.
July 28, 2013
Rated 3 out of 5 by MGMunich Overhyped
The W Hotel is overhyped and overcrowded. Restaurants are Ok. Not a classical W Hotel as e.g., in the USA. Poor service.
July 28, 2013
Rated 5 out of 5 by JoTPE79 What every W should be
This W has the best spot on the beach so it offers panoramic view if you are in the right now. We stayed at a fabulous room and the sea view was spectacular. The bliss spa and the eclipse bar was below our expectation, but again we stay during the week so there was't too much traffic (music was great). The pool is indeed quite small so I would imagine on weekends it can get quite crowded, which might be a disappointment for those who pay a very high premium for this property.
Staffs are great; they could be slow in some occasions but it is understandable during check out rush hours. The hotel is far from tube station, but there is a handy bus (line 17) stop in the back of the hotel that takes you to city center. Buy the 10-trip card to save, or take taxi.
July 25, 2013
Rated 5 out of 5 by Katie84 Great SPG experience
I stayed back in November and was pleasantly surprised by my SPG welcome and upgrade. Staff was very accommodating. Can't wait to come back in July to experience the beach and pool.
July 24, 2013
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013
Rated 3 out of 5 by albans Exceptionnal hotel, but packed in July!
Our stay there was nice, but there's clearly too much people in July and the staff is a bit overloaded... Big waiting time on cocktail orders, trouble to find free spot next to the pool and overall a feeling that there's too much people around.
July 22, 2013
Rated 5 out of 5 by Engine402 Flagship W
This is how a W should be. We had a great stay and were treated very well.
July 20, 2013