Rated 5 out of 5 by Cina10 Great location and view.
Great location and view. Relaxing and diverse atmosphere vs. other hotels in Barcelona. Breakfast super.
Need just to improve the cleaning service which is, as per my experience, not at the level of a such a level of hotel: lack of change of supplies in the room (cotton pads, shoes polish, etc), floors not properly cleaned up.
Annoying smell of fried food in the corridor of 5th floor, any time of the day.
November 22, 2012
Rated 5 out of 5 by KIRROYALE77 GREAT COUPLE OF DAYS
This is our 3rd stay in the w Barcelona and it hasn't failed to impress again. Having previously stayed at the hotel in the winter months it was nice to visit in September and be able to take advantage of the pool, the pool bar and the very comfortable sun loungers. Our fabulous room was spacious and with amazing views of the sea and coastline. We will definitely be returning for a 4th visit next year!!
September 16, 2013
Rated 5 out of 5 by toktok poor service at front office & bar
unique stay at a wonderful destination, great food & view from rooftop bar, but unfortunately poor service (waited more than 1 hour after check-in to get our luggage) and very slow service at all bars, drinks take 20 min ... as bar and restaurant manager is staying next ..
March 31, 2014
Rated 5 out of 5 by Yannick Great Experience!
My girlfriend and I spent only one day and one night there but it was an amazing trip. From the stylish interior designing of the room, to the Wet Deck Party and later on a drink at Eclipse on the 26th floor, and the breakfast in the morning, this experience was an unforgettable one. Everyone was friendly and everything was clean. Big Thanks to Valentina and Claudia for all their help! We will be back :)
September 27, 2012
Rated 5 out of 5 by PaulBeck I love this hotel
Nothing too much trouble for the staff - we loved our room - we will definately be back - thanks
April 22, 2014
Rated 5 out of 5 by WineAdvisoryGroup Fantastic City, Fantastic Hotel
I love this place. From the amazing, striking design, to the amazingly nice views, killer rooms, good service, this is a great place to stay. In good weather you have the beach right next door... of course, theres a great pool as well. Staff is super nice. Platinums are treated nicely and room upgrades when able are fabulous. The hotel is a bit land-locked, but doesn't detract. Can't wait to return.
April 7, 2013
Rated 5 out of 5 by Herbie42 This hotel is excellent.
Great mix of luxury, excellent service and class design. Only minus: à 5 star hotels should offer Fred WiFi in all rooms.
April 19, 2014
Rated 5 out of 5 by Theowit Amazing place
We love it. It is a must place to go, location, staff, beach view sea view pool totally a must do
April 21, 2014
Rated 1 out of 5 by Kenkat Nightmare of a Hotel
After watching a travel program my partner had decided to book 5 nights in the new W hotel Barcelona. While we appreciate things can go wrong from time to time, our stay was a complete waste of money and the hotel should be down graded to 2* and not 5*.
We contacted the online chat while in our room with regards to all the issues, to be told that they can only discuss the matter with guests staying in the hotel, then the assistant in the USA disconnected the chat! I then went back on to the chat a demanded they call our room immediately! The next morning we were checking out and nothing was said. We left our luggage and on our return to collect it, we was greeted by the hotels guest manager who could understand why our stay was a disaster. After showing all the photos of our suite and all the different things broken in the hotel, our morning coffee cups with pieces missing, our food been served in dishes with pieces missing. On our return home I yet again contact the customer service department and forwarded them the photos who in return offered us 15,000 starwood points. While the gesture was appreciated it showed little appreciation for our trip and the cost of our stay in W hotel Barcelona, our flights and most important our holiday!
After another 4 online chats and several emails and several months later...... We still do not have any points awarded and nobody in the USA seem to know anything about this matter. If you could actually rate the Hotel on here with a minus, I sure would!
I have learnt that if you really want a 5* Hotel then you must remain in the UK, unfortunately I wonder how the W Hotel Barcelona actually obtained their star rating?????
May 8, 2014
Rated 5 out of 5 by Pro12 Jackie is a great example of perfect Service
The service is the best here. Stayed at the hotel and checked out Eclipse a few times. Jackie in particular was very attentive. Each time we were there, she went above and beyond - providing us with menus when we were hungry, recommending dishes, drinks and constantly checking on us without being intrusive. Will definitely return.
March 3, 2014
Rated 3 out of 5 by Pedro Excellent view still to improve on service
The room was great and with wonderful views
However there was a party at ground floow I was not informed upfront and noise was considerable. I fully understand this can happen but great that this is communicated properly
Also I ordered dinner and I receive a knock at the door at 11 even though I did not request any withdrawal; I guess this should be reviewed within the room service procedures
February 21, 2013
Rated 4 out of 5 by KELA this hotel makes me happy
i love the light, decoration and atmosphere of W BARCELONA,
I love the pool area both during the day and at night,
the staff is young, friendly, international , they all have good will but many times they give you the wrong information... so you find yourself going around . i also thought there are so many rules and employes have no power or knowledge to adapt to a situation or be flexible.
June 20, 2013
Rated 5 out of 5 by HOwZzaT Another signature W property
This is a great hotel, situated nicely with beautiful views (choose harbour side if you can and NOT port side).
It has the signature contemporary feel that just makes you feel better looking :)
Beds and pillows are wonderful. Rain shower was nice but water needed to get a little hotter.
Room temperature changes were gentle but noticeable after 30 minutes or so.
Nice views in W Eclipse bar.
March 10, 2013
Rated 4 out of 5 by Sinta2013 Great facilities and ambience, spectacular view
We enjoyed the room and whole hotel ambience, also great choice for breakfast. We wish to have free wifi everywhere beyond the lobby and shuttle to downtown since location of hotel is a bit far off. Great hospitality of all the hotel staff with 'Whatever and Whenever' slogan you can really differentiate from the rest.... Keep it up and surprise your guest beyond their expectation !
October 20, 2013
Rated 5 out of 5 by EloErm Great Stay!
We stayed there for 4 nights and it was a great stay!! We had an beautiful view of barceloneta beach and the cool corner room was just amazing and comfortable. All the staff was very heplfull and friendly although they were very buzy the most of the time. As stawood employees we can recognize the good work that these people do. Keep going W Barcelona team!!!
Thank you for everything!
November 18, 2012
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 5 out of 5 by Chelsealady Incredible
Our stay was faultless.
All the staff were extremely helpful. Our room had a breathtaking view.
The DJ at Eclipse was brilliant and the Bliss Spa was one of the most relaxing experiences I've ever had,
Will definitely be returning to W hotel again and can not wait to visit them in other countries.
However the only downfall I would have is the food. It was quite disappointing.
April 30, 2013
Rated 4 out of 5 by j75fr comfy rooms but not worth the money
The location is great, beachfront. Downtown requires taxi. Costs from airport about 30€.
Fitness facility is one of the best I have seen in Europe so far
Pool area pretty small
Rooms are good, views are nice but absolutely not worth 250+€.
Service is very average, far below a 5*
Given the open bathroom double rooms are certainly for couples or very good friends only
October 23, 2013
Rated 5 out of 5 by jcleung Amazing Stay at the W Barcelona
First off, I should say that I'm a frequent traveler and that I'm not easily impressed.
I stayed here for my first two nights of a 9 day tour of Spain. The hotel is probably one of the best of that Starwood has to offer, my favorite W I'd say.
Upon arrival we were comped drinks and while our upgraded corner suite was being prepared. We had the concierge help us make some arrangements for museums and concerts which turned out great.
The room was beautiful, with beautiful sea views and very spacious.
Each morning we enjoyed breakfast in the upstairs restaurant with one of the most diverse and localized spreads I've had at an international hotel, great way to get into the culture.
The Eclipse nightclub was fun with two sides with different DJs and uses a separate elevator to access to keep non-guests out of the hotel, but at the end of the night allows you to ride right down to your floor.
The real reason I'm writing this review is that our second day concierge, Montse, she was a amazing. On our way out of the hotel I stopped by for about 5 mins and mentioned that I would like to have some reservations for lunch and dinner and left our number. Half an hour later she called us with reservations at two places perfectly timed for our day's agenda. The meals were perfect and really made our day.
Anyways, the hotel was great and I'll definitely stay again when I return to Barcelona, the staff is eager to please and makes life incredibly easy.
April 28, 2014
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 4 out of 5 by JoanSherlock Wonderful experience except for dry cleaning service
My week at the W was wonderful in all ways with the limitation of the Dry Cleaning. An expensive wool turtleneck was returned smaller by approx. 4 sizes. Good for a four year old, but not a tall woman. the hotel to it's credit is following up on this, I'm looking forward to resolution. I am being helped by Miriam.Vico.
January 24, 2014
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by Iamboku We really love this hotel
Have stayed twice and already booking again. Great location! Great employees! Every single person, from the people who greet you at the door to waiters to the whatever guys ALL are friendly and helpful. Our rooms have been fantastic with amazing views of the beach/city/ocean.
March 6, 2014
Rated 5 out of 5 by Rich2809 One of the nearly greats
I love this hotel. Rooms and suites are spacious and comfortable. The staff always friendly and some of the best restaurants and bars in any hotel.
I had room service for lunch, roast chicken, very delicious
It is everything the W brand encapsulates, stylish and sophisticated.
Only slight niggles
No coffee in room
Insanely complicated lighting, TV system
November 7, 2012
Rated 4 out of 5 by giumira A MUST HAVE, WITH FEW IMPROVEMENTS TO DO
The stay, because of the REM of Guess, was amazing. very beautiful room, 22nd floor, sea view, ultra clean and silent.
Perfect staff, quick elevators, super location. very good breakfast.
Improvements: free wi fi in all rooms, it's unbelievable that a 5* GL do not provide it.
The catering wasn't amazing, Food has to improve.
Overall, a very good stay!
November 7, 2013
Rated 3 out of 5 by Marcel12 The room was too loud
We went last saturday to hotel W in Barcelona and we got room nr. 2404. The disco was on the 26 floor. We could hear the hard music untill 5.00 o'clock. The fact that the room had "ear plugs" means that the hotel knows houpw loudy this room is. Even with ear plugs we couldn't sleep. We were very tired in the morning. This is unacceptable.
December 23, 2013
Rated 4 out of 5 by meelas My Stay @ W Barcelona
Overall, excellent hotel w.r.t. comfort, privacy and a very clean/safe environment.
The one concern I had was that the front desk staff did not follow-up with a simple request. In the hospitality business....small things matter and when these needs are not met...the guest feels that they are not valued by the Hotel....and that is what I felt.
November 7, 2013
Rated 5 out of 5 Great stay, one of my favorite hotels!
The W Barcelona is beautiful with a wealth of amenities. The pool area is a great place to relax, there are a variety of food options, and it is situated right on the beach. We were upgraded to a corner suite and had breathtaking views of the harbor and the Mediterranean. The staff was incredibly friendly and willing to offer anything we needed.
September 10, 2012
Rated 5 out of 5 by fbm3rd The W was amaze!!!
Great hotel. Great beach location. Easy access to public transportation. Lots to do close by and easy to get to other areas. Walk to "city center" is very nice and only 30min. Or by bus/metro even closer. The staff was great.
March 15, 2014
Rated 4 out of 5 by ElTiberon Great Resort Hotel with limitations
This new W resort hotel drives really your WOW-effect! The only bad thing is, when travelling during the summer (main season): you will not get a table at the main restaurants, even you tried to book 24h in advance. So why staying in a hotel where you cannot dine? Similar if you want to get a place at the beach or at the pool - all full!
August 13, 2012