Rated 4 out of 5 by KELA this hotel makes me happy
i love the light, decoration and atmosphere of W BARCELONA,
I love the pool area both during the day and at night,
the staff is young, friendly, international , they all have good will but many times they give you the wrong information... so you find yourself going around . i also thought there are so many rules and employes have no power or knowledge to adapt to a situation or be flexible.
June 20, 2013
Rated 4 out of 5 by DawnM Great party hotel
Great hotel, especially if you like a great party!
May 31, 2014
Rated 4 out of 5 by CykaUJ Great location and for those who want to spot the beautiful people.
I was on my own for a weekend off, and had never been to Barcelona, so used points for my stay. I had put in for a suite night award, but it was turned down. I asked for a sea view, and did get one, but it was on the side facing the port, so my view was a bit marred by the container cranes and the breakwater wall. If you want the nice view of the Barcelona shoreline, request a room with an even number.
Spain in general is very slow paced when it comes to service, and W is no exception. I arrived just after before 13.00 and check in took a very long time, and the room was not ready. Not a problem for me, i went off to find a bike hire and set off exploring. When they called to tell me room was ready, it took another 15 minutes to get the room key. They did not acknowledge my Platinum status other than to ask what I wanted for my amenity.
The rooms themselves are nice, I was put into a Fabulous room, which for someone on their own, is nice, but would have been a little uncomfortable if sharing, as the room has no dividers between bathroom and bed area. There was no bathtub.
Breakfast was fantastic.
The pool area is really beautiful, but there was a lack of beds for everyone, and an even shorter amount of staff. It would have been nice to have had someone at the door who could have helped me find a bed rather than just ask if I was staying in the hotel. It took quite awhile to get someone's attention to order. It's definitely a 'beautiful people' zone, bring headphones if you don't like trance/lounge music.
The lobby is quite chaotic, but this is definitely one of the more party W, so I felt that that staff's attention is more on the 'beautiful people' and the outsiders than regular hotel guests.
I'll definitely be back, but a little wiser the next time on more specifically choosing a room.
June 17, 2014
Rated 5 out of 5 by HOwZzaT Another signature W property
This is a great hotel, situated nicely with beautiful views (choose harbour side if you can and NOT port side).
It has the signature contemporary feel that just makes you feel better looking :)
Beds and pillows are wonderful. Rain shower was nice but water needed to get a little hotter.
Room temperature changes were gentle but noticeable after 30 minutes or so.
Nice views in W Eclipse bar.
March 10, 2013
Rated 5 out of 5 by EloErm Great Stay!
We stayed there for 4 nights and it was a great stay!! We had an beautiful view of barceloneta beach and the cool corner room was just amazing and comfortable. All the staff was very heplfull and friendly although they were very buzy the most of the time. As stawood employees we can recognize the good work that these people do. Keep going W Barcelona team!!!
Thank you for everything!
November 18, 2012
Rated 4 out of 5 by Sinta2013 Great facilities and ambience, spectacular view
We enjoyed the room and whole hotel ambience, also great choice for breakfast. We wish to have free wifi everywhere beyond the lobby and shuttle to downtown since location of hotel is a bit far off. Great hospitality of all the hotel staff with 'Whatever and Whenever' slogan you can really differentiate from the rest.... Keep it up and surprise your guest beyond their expectation !
October 20, 2013
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 5 out of 5 by Chelsealady Incredible
Our stay was faultless.
All the staff were extremely helpful. Our room had a breathtaking view.
The DJ at Eclipse was brilliant and the Bliss Spa was one of the most relaxing experiences I've ever had,
Will definitely be returning to W hotel again and can not wait to visit them in other countries.
However the only downfall I would have is the food. It was quite disappointing.
April 30, 2013
Rated 5 out of 5 by Ibiza35 Awesome experience
Everything about the hotel is awesome, the only thing missing are Nespresso machines in the rooms.
May 23, 2014
Rated 4 out of 5 by j75fr comfy rooms but not worth the money
The location is great, beachfront. Downtown requires taxi. Costs from airport about 30€.
Fitness facility is one of the best I have seen in Europe so far
Pool area pretty small
Rooms are good, views are nice but absolutely not worth 250+€.
Service is very average, far below a 5*
Given the open bathroom double rooms are certainly for couples or very good friends only
October 23, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 4 out of 5 by Sandrofit Nice experience!
Perfect if there was a bidet....
May 27, 2014
Rated 5 out of 5 by MattDubai Great 4 days stay
I have high expectation at a W and Barcelona did not disappoint. Great location, facilities, and food!. Upgrades to a corner suite on arrival and everything was excellent. Especially great were the staff at check in, the bar staff and hostess at the Eclipse lounge and the waitresses at breakfast. Could not ask for more.
March 28, 2014
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by Pro12 Jackie is a great example of perfect Service
The service is the best here. Stayed at the hotel and checked out Eclipse a few times. Jackie in particular was very attentive. Each time we were there, she went above and beyond - providing us with menus when we were hungry, recommending dishes, drinks and constantly checking on us without being intrusive. Will definitely return.
March 3, 2014
Rated 5 out of 5 by JennieM Amazing stay at W Barcelona
Every time I travel to Barcelona I always stay at the W. The rooms are incredibly comfortable, the staff is beyond helpful and the pool/views are amazing.
May 12, 2014
Rated 5 out of 5 by RamonM Once again...
a great week at W Barcelona. I come here 2 or 3 times a year. For a weekend or week, and i think it's the best place in town. Maybe a bit out of the centre, but it gives you the chance to totally relax and get your rest. Great staff and great comfort.
The only thing i miss during winter time is a pool inside... ;-)
March 19, 2014
Rated 5 out of 5 by Rich2809 One of the nearly greats
I love this hotel. Rooms and suites are spacious and comfortable. The staff always friendly and some of the best restaurants and bars in any hotel.
I had room service for lunch, roast chicken, very delicious
It is everything the W brand encapsulates, stylish and sophisticated.
Only slight niggles
No coffee in room
Insanely complicated lighting, TV system
November 7, 2012
Rated 4 out of 5 by giumira A MUST HAVE, WITH FEW IMPROVEMENTS TO DO
The stay, because of the REM of Guess, was amazing. very beautiful room, 22nd floor, sea view, ultra clean and silent.
Perfect staff, quick elevators, super location. very good breakfast.
Improvements: free wi fi in all rooms, it's unbelievable that a 5* GL do not provide it.
The catering wasn't amazing, Food has to improve.
Overall, a very good stay!
November 7, 2013
Rated 5 out of 5 by RV38 Superb Hotel
Incredible rooms from upper floors, excellent service. Highly recommended.
May 19, 2014
Rated 5 out of 5 by ACL1974 Great experience
the room is a place from where you dont want to leave... but outside it is an amazing experience too.
the service is great!
May 13, 2014
Rated 4 out of 5 by JoanSherlock Wonderful experience except for dry cleaning service
My week at the W was wonderful in all ways with the limitation of the Dry Cleaning. An expensive wool turtleneck was returned smaller by approx. 4 sizes. Good for a four year old, but not a tall woman. the hotel to it's credit is following up on this, I'm looking forward to resolution. I am being helped by Miriam.Vico.
January 24, 2014
Rated 5 out of 5 Great stay, one of my favorite hotels!
The W Barcelona is beautiful with a wealth of amenities. The pool area is a great place to relax, there are a variety of food options, and it is situated right on the beach. We were upgraded to a corner suite and had breathtaking views of the harbor and the Mediterranean. The staff was incredibly friendly and willing to offer anything we needed.
September 10, 2012
Rated 4 out of 5 by meelas My Stay @ W Barcelona
Overall, excellent hotel w.r.t. comfort, privacy and a very clean/safe environment.
The one concern I had was that the front desk staff did not follow-up with a simple request. In the hospitality business....small things matter and when these needs are not met...the guest feels that they are not valued by the Hotel....and that is what I felt.
November 7, 2013
Rated 3 out of 5 by Marcel12 The room was too loud
We went last saturday to hotel W in Barcelona and we got room nr. 2404. The disco was on the 26 floor. We could hear the hard music untill 5.00 o'clock. The fact that the room had "ear plugs" means that the hotel knows houpw loudy this room is. Even with ear plugs we couldn't sleep. We were very tired in the morning. This is unacceptable.
December 23, 2013
Rated 4 out of 5 by ElTiberon Great Resort Hotel with limitations
This new W resort hotel drives really your WOW-effect! The only bad thing is, when travelling during the summer (main season): you will not get a table at the main restaurants, even you tried to book 24h in advance. So why staying in a hotel where you cannot dine? Similar if you want to get a place at the beach or at the pool - all full!
August 13, 2012
Rated 5 out of 5 by toktok poor service at front office & bar
unique stay at a wonderful destination, great food & view from rooftop bar, but unfortunately poor service (waited more than 1 hour after check-in to get our luggage) and very slow service at all bars, drinks take 20 min ... as bar and restaurant manager is staying next ..
March 31, 2014
Rated 3 out of 5 by Vienna Room not clean
I stayed with my wife for our anniversary one week in the hotel. The room we had was not cleaned very well and the non-smoking room had a burned hole from a cigarette on the night-table.
The roses which I orderd with the reservation were not delivered at our anniversary.
I was surprised that the service at wet deck was so poor.
May 15, 2013
Rated 5 out of 5 by Khaled83 Romantic location
Had a warm welcome from the hotel staff, I was upgraded to the cool corner suite which had a fabulous view ( breathtaking views of sunrise/sunset along the sea). The design of the hotel and rooms where very artistic.The location was romantic where I took long walks with my wife on the beach.
Highly recommended for romantic getaways.
November 19, 2012
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013